An Introduction to IKEA Alam Sutera
Greetings, dear readers! Are you looking for a one-stop-shop for all your home furnishing needs in Indonesia? Look no further than IKEA Alam Sutera. This Swedish multinational company is known worldwide for its stylish and affordable furniture, home accessories, and appliances. Not only that, but IKEA is also popular for its commitment to sustainability and social responsibility.
Are you curious about the IKEA Alam Sutera Call Center? Keep reading to find out all you need to know! 🤔
What is IKEA Alam Sutera Call Center?
The IKEA Alam Sutera Call Center is a customer support center that handles all inquiries, complaints, and feedback from IKEA Alam Sutera customers. This call center serves as a convenient point of contact for customers who need assistance with their purchases or have any questions about IKEA products and services.
What Services Does the IKEA Alam Sutera Call Center Offer?
The IKEA Alam Sutera Call Center offers a range of services to ensure that customers receive the best possible shopping experience. These services include:
| Services | Description |
|---|---|
| Product Information | The call center provides detailed product information, pricing, and availability of IKEA Alam Sutera products and services. |
| Ordering and Delivery | The call center assists customers in placing their orders and arranging delivery. |
| Complaints and Feedback | The call center handles all complaints and feedback from customers and ensures that issues are resolved promptly. |
| After-sales Service | The call center provides after-sales service to customers who need assistance with their purchases or have any issues with IKEA products. |
Why Should You Contact the IKEA Alam Sutera Call Center?
If you are an IKEA Alam Sutera customer, you should consider contacting the call center for the following reasons:
- To get detailed product information and pricing
- To place orders and arrange delivery
- To provide feedback and share your shopping experience
- To get after-sales service and assistance with any issues you may have with IKEA products
How Can You Contact the IKEA Alam Sutera Call Center?
You can contact the IKEA Alam Sutera Call Center in various ways:
- By phone: Call 021-29853900 from Monday to Sunday, 09:00 AM to 06:00 PM GMT+7
- By email: Send an email to customer.indonesia@ikea.com
- By chat: Chat with a customer service representative on the IKEA website
- By visiting the store: Visit IKEA Alam Sutera and speak to a customer service representative in person
Frequently Asked Questions (FAQs)
1. What is IKEA Alam Sutera?
IKEA Alam Sutera is a branch of IKEA in Indonesia. It is located in Alam Sutera, Tangerang, and is one of the largest IKEA stores in Southeast Asia.
2. What products and services does IKEA Alam Sutera offer?
IKEA Alam Sutera offers a wide range of home furnishing products, including furniture, home accessories, and appliances. It also provides interior design services and food and beverage services.
3. Is IKEA Alam Sutera open daily?
Yes, IKEA Alam Sutera is open daily from 10:00 AM to 10:00 PM GMT+7
4. How can I get to IKEA Alam Sutera?
You can get to IKEA Alam Sutera by car, taxi, or public transportation. There is also a free IKEA shuttle bus that runs from Jakarta and other parts of Tangerang to the store.
5. Does IKEA Alam Sutera offer delivery?
Yes, IKEA Alam Sutera offers delivery services for all purchases made at the store or online.
6. What is the return policy of IKEA Alam Sutera?
IKEA Alam Sutera has a 365-day return policy for all unused and undamaged items with proof of purchase.
7. Can I track my delivery from IKEA Alam Sutera?
Yes, you can track your delivery from IKEA Alam Sutera by logging into your IKEA account or by contacting the call center.
8. Does IKEA Alam Sutera offer assembly services?
Yes, IKEA Alam Sutera offers assembly services for a fee.
9. Does IKEA Alam Sutera have a loyalty program?
Yes, IKEA Alam Sutera has a loyalty program called IKEA Family, which offers exclusive discounts, rewards, and benefits to members.
10. Can I make a reservation to visit IKEA Alam Sutera?
No, IKEA Alam Sutera does not accept reservations for visits. However, you can visit the store anytime during its operating hours.
11. What payment methods are accepted at IKEA Alam Sutera?
IKEA Alam Sutera accepts cash, credit cards, debit cards, and IKEA gift cards as payment methods.
12. Are there any restaurants or cafes at IKEA Alam Sutera?
Yes, IKEA Alam Sutera has a Swedish restaurant, a bistro, and a Swedish food market that offers a wide range of food and beverages.
13. Does IKEA Alam Sutera have a children’s play area?
Yes, IKEA Alam Sutera has a children’s play area called Småland, where children can play while their parents shop.
Conclusion
We hope this article has provided you with all the information you need to know about the IKEA Alam Sutera Call Center. Whether you’re looking to purchase a new piece of furniture or need assistance with an existing one, the call center is there to help you. Don’t hesitate to contact them for any queries or concerns. Visit IKEA Alam Sutera today and experience the Swedish home furnishing brand like never before. 🛋️
Disclaimer
The information in this article is accurate as of the time of writing. However, IKEA Alam Sutera may change its policies or services without notice. Please contact the call center or visit the website for the latest information.