Introduction
Welcome to the ultimate guide to iBox Kelapa Gading Call Center, your one-stop-shop for all your Apple product needs in Indonesia. Whether you are a Mac enthusiast, iPhone aficionado or simply searching for the latest iPad, iBox Kelapa Gading has got you covered. With over 25 stores nationwide and a dedicated call center, iBox Kelapa Gading is the largest authorized reseller of Apple products in Indonesia.
At iBox Kelapa Gading, we believe that technology should enrich our daily lives, and we are dedicated to providing premium products and excellent customer service to ensure that our clients get the most out of their Apple devices. In this article, we will provide an in-depth look into all the products and services offered by iBox Kelapa Gading Call Center.
About iBox Kelapa Gading
iBox Kelapa Gading is a subsidiary of PT Invent Indocom Perkasa, a leading provider of IT and multimedia products and services in Indonesia. Established in 2001, iBox Kelapa Gading has quickly become the go-to destination for Apple products in Indonesia, offering a wide range of Apple products, accessories, and support services.
Through years of experience and expertise, iBox Kelapa Gading has built a reputation for excellence in customer service and product quality, with a team of certified Apple professionals dedicated to providing the best possible experience to customers. Read on to learn more about iBox Kelapa Gading Call Center products and services.
iBox Kelapa Gading Product Offerings
Mac
Dominate the professional landscape with the latest Mac models from iBox Kelapa Gading. With powerful processors and stunning displays, Mac is built to deliver unmatched performance for your everyday needs. Choose from the range of Mac products from the MacBook, MacBook Air, MacBook Pro, iMac, and iMac Pro. Whatever your needs, we have the right Mac for you.
iPad
The iPad is an essential tool for both personal and professional use. iBox Kelapa Gading offers the latest models of iPad, including the iPad Air, iPad Mini, and iPad Pro. With a stunning Retina display and powerful hardware, the iPad is perfect for productivity, entertainment, or creative pursuits.
iPhone
Upgrade your smartphone experience with the latest iPhone models from iBox Kelapa Gading. With the iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, and iPhone SE, you get exceptional performance, incredible cameras and cutting-edge design. iBox Kelapa Gading also offers a range of iPhones from previous generations, including the iPhone 11 and iPhone XR.
Apple Watch
Stay connected and in sync with the latest Apple Watch models. iBox Kelapa Gading offers the Apple Watch Series 6 and SE, packed with features that enhance your health and lifestyle. Whether you’re a fitness enthusiast or a style icon, the Apple Watch is the perfect companion for you.
Apple TV
Get the ultimate home entertainment experience with Apple TV. Stream your favorite shows, movies, and music, all in stunning 4K HDR. iBox Kelapa Gading offers the latest models of Apple TV, along with a range of accessories that enhance your viewing experience.
Accessories
iBox Kelapa Gading offers a wide range of accessories that complement your Apple devices. Choose from a range of cases, covers, cables, and chargers that protect and enhance the performance of your devices. Additionally, iBox Kelapa Gading also offers a range of third-party accessories that are compatible with your Apple products.
iBox Kelapa Gading Services
Apple Authorized Service Provider
iBox Kelapa Gading is an Apple Authorized Service Provider, offering authorized repairs and support for all your Apple devices. Our team of certified professionals will diagnose and repair your devices, ensuring that they perform at their best. Our services include hardware repair, software support, diagnostics, and data recovery.
iBox Trade-In
Upgrade your old devices and get a discount on your new purchase with iBox Trade-In. Our experts will evaluate your old devices and offer the best value for your devices. With iBox Trade-In, you can upgrade to the latest models of Apple products without breaking the bank.
iBox Personal Shopping
Get personalized service and support with iBox Personal Shopping. Our team of professionals will help you choose the right products that meet your needs, preferences, and budgets. With iBox Personal Shopping, you get the best recommendations and advice that ensure that you get the most out of your Apple devices.
iBox Education
iBox Education is a program that offers special promotions and discounts on Apple products for students, teachers, and educational institutions. iBox Education is our way of supporting the education community and ensuring that they get access to the best technology for their needs.
iBox Kelapa Gading Call Center
Call Center Services
iBox Kelapa Gading Call Center is a dedicated service that offers telephonic support for all your Apple products. Our team of experts will provide support, troubleshooting, and advice over the phone, ensuring that you get the best possible service from the comfort of your home or office.
With iBox Kelapa Gading Call Center, you get:
| Service | Description |
|---|---|
| Apple Warranty Support | Get support for your Apple warranty claims and repairs. |
| Technical Support | Get technical support for your Apple devices, software, and applications. |
| Order Assistance | Get assistance with placing orders, tracking orders and returns. |
| Product Recommendations | Get advice and recommendations about the right Apple products for your needs and requirements. |
| Service Booking | Book appointments for repairs, and support over the phone. |
Frequently Asked Questions (FAQs)
1. Where is the nearest iBox Kelapa Gading store?
You can visit the nearest iBox Kelapa Gading store at Mall Kelapa Gading, Ground Floor, Jl. Kelapa Gading Boulevard, Jakarta Utara, Indonesia.
2. Does iBox Kelapa Gading offer online shopping?
Yes, iBox Kelapa Gading offers online shopping through its website, iBox.co.id.
3. What are the operating hours of iBox Kelapa Gading stores?
iBox Kelapa Gading stores operate from Monday to Sunday, from 10 am to 10 pm.
4. What is iBox Trade-In?
iBox Trade-In is a program that allows you to trade-in your old Apple devices for a discount on your new purchase.
5. How can I book an appointment for support or repairs?
You can book an appointment with iBox Kelapa Gading Call Center by calling our hotline at +62 21 5369 0900.
6. Does iBox Kelapa Gading offer financing options?
Yes, iBox Kelapa Gading offers financing options through its partnership with various banks.
7. Does iBox Kelapa Gading offer delivery services?
Yes, iBox Kelapa Gading offers delivery services for online purchases.
8. What is the iBox Education program?
The iBox Education program is a special promotion that offers discounts and promotions for students, teachers, and educational institutions.
9. Does iBox Kelapa Gading offer technical support for non-Apple products?
No, iBox Kelapa Gading offers technical support only for Apple products.
10. Does iBox Kelapa Gading offer repair services for non-Apple devices?
No, iBox Kelapa Gading offers repair services only for Apple devices.
11. Does iBox Kelapa Gading offer home delivery services?
Yes, iBox Kelapa Gading offers home delivery services for online purchases.
12. What are the payment options accepted by iBox Kelapa Gading?
iBox Kelapa Gading accepts payment through various methods, including credit cards, debit cards, and bank transfers.
13. Does iBox Kelapa Gading offer a rewards program?
Yes, iBox Kelapa Gading offers a rewards program called iBox Rewards that offers exclusive benefits and rewards for its members.
Conclusion
Thank you for reading this comprehensive guide to iBox Kelapa Gading Call Center, your ultimate destination for Apple products in Indonesia. With a wide range of products and services, expert support, and excellent customer service, iBox Kelapa Gading is the perfect partner for your Apple needs.
We encourage you to visit our stores, explore our online shopping platform, and take advantage of our expert support services. At iBox Kelapa Gading, we are dedicated to providing the best possible experience with Apple products, and we look forward to serving you soon.
Disclaimer:
The information contained in this article is for general information purposes only. While we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the article or the information, products, services, or related graphics contained in the article for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from the use of this article.