The Ultimate Guide for a Better Communication Experience
Dear valued reader,
If you’re working in a call center, customer support, or any work environment that requires a telephone, you know how important it is to have a clear and efficient communication channel with your clients or customers. However, the constant background noise can be a major distraction that affects your productivity and leaves you exhausted at the end of the day.
That’s where headset noise cancelling technology comes in. With this technology, you can say goodbye to distractions and focus on your conversations, leading to a more productive and satisfying work experience. In this article, we will explain everything you need to know about headset noise cancelling technology, its benefits, and how to choose the right one for your needs.
Introduction
In today’s fast-paced world, communication is key, especially in the business environment. Call centers, in particular, rely heavily on communication to provide customer support and solve problems. However, with the ever-increasing number of open-plan offices and the rise of remote work, noise pollution has become a major issue that affects not only the employees’ well-being but also the productivity of the business as a whole. In this context, headset noise cancelling technology has become a popular solution to minimize distractions and improve communication efficiency.
What is Headset Noise Cancelling?
Headset noise cancelling refers to a technology that reduces ambient noise levels by creating an opposing sound wave to cancel out unwanted sounds. The technology typically involves the use of microphones to capture external sounds and generate an opposite frequency that negates the original noise. The result is a clearer and more focused sound that allows you to concentrate on your conversation without being distracted by background noise.
How Does Headset Noise Cancelling Work?
There are two types of headset noise cancelling technology: passive and active.
Passive noise cancelling works by using physical barriers to block external sounds. The headsets are designed to cover the ears completely, creating a seal that prevents sound waves from entering the ear canal. The materials used in the construction of the headset can also contribute to reducing ambient noise levels. For instance, memory foam pads can absorb sound waves, reducing the echo effect and making the headphone’s sound more focused.
Active noise cancelling, on the other hand, is a more advanced technology that relies on electronic circuitry to create an opposite sound wave to cancel out unwanted noise. The process involves the use of microphones that capture the external sound waves and generate an opposite frequency that cancels them out. The result is a clearer and more focused sound that allows you to concentrate on your conversation without being distracted by background noise. Active noise cancelling is particularly useful in loud environments where passive noise cancelling is not effective.
What Are the Benefits of Headset Noise Cancelling?
The benefits of headset noise cancelling are numerous:
👉 Greater focus: With background noise reduced, you can concentrate on your conversation, improving your ability to absorb information and provide a better response.
👉 Improved communication: Reduced background noise means clearer and more focused sound, leading to improved communication and better customer satisfaction.
👉 Increased productivity: By minimizing distractions, you can focus on your tasks and complete them more efficiently, leading to better productivity.
👉 Enhanced well-being: Constant exposure to background noise can lead to stress, fatigue, and other health issues. Headset noise cancelling technology reduces such risks, leading to better well-being and job satisfaction.
How to Choose the Right Headset Noise Cancelling for You?
When it comes to choosing the right headset noise cancelling, there are a few factors to consider:
👉 Comfort: Since you will need to wear the headset for extended periods, comfort is essential. Look for a headset with comfortable padding and lightweight construction.
👉 Sound quality: Choose a headset with good sound quality that allows you to hear your caller and vice versa without distortion.
👉 Battery life: If you opt for an active noise cancelling headset, make sure the battery life is sufficient to last for your workday.
👉 Durability: Look for a headset that can withstand frequent use and occasional drops.
Headset Noise Cancelling Technology Explained
In this section, we will delve deeper into the technology behind headset noise cancelling to give you a better understanding of how it works.
How Passive Noise Cancelling Works
Passive noise cancelling works by blocking sound waves from entering the ear canal through physical barriers. The headset cups are designed to cover the ears completely, creating a seal that prevents sound waves from entering. The materials used in the construction of the headset can also contribute to reducing ambient noise levels. For instance, memory foam pads can absorb sound waves, reducing the echo effect and making the sound more focused.
How Active Noise Cancelling Works
Active noise cancelling is a more advanced technology that relies on electronic circuitry to create an opposite sound wave to cancel out unwanted noise. The process involves the use of microphones that capture the external sound waves and generate an opposite frequency that cancels them out. The result is a clearer and more focused sound that allows you to concentrate on your conversation without being distracted by background noise.
The electronic circuitry that generates the opposite sound wave is typically located in the headset’s ear cups. The circuitry is powered by a rechargeable battery that must be charged periodically to maintain the headset’s noise-canceling capabilities.
How to Enable and Disable Headset Noise Cancelling
Most headset noise cancelling devices come with an on/off switch or button. To enable noise cancelling, simply flip the switch or press the button. To disable it, repeat the same process. Some noise cancelling headsets have a feature that allows you to adjust the strength of the noise cancelling, allowing you to create a custom experience.
How to Clean Your Headset
Regular cleaning of your headset is essential to maintain its performance and prevent hygiene issues. To clean your headset, follow these steps:
- Unplug the headset from your device and turn it off.
- Use a soft and dry cloth to clean the ear cups and headband.
- To clean the ear pads, remove them from the cups and use a soft cloth moistened with water and a mild detergent. Allow them to air dry before reattaching them to the cups.
- To clean the microphone, use a soft-bristled brush to remove any debris. Avoid using liquid cleaners or solvents.
How to Test Your Headset Noise Cancelling Capability
If you’re unsure whether your headset noise cancelling is working correctly, you can perform a simple test:
- Turn on your headset noise cancelling feature.
- Put on your headset and play a continuous sound, such as white noise, on your device.
- Gradually increase the volume until it’s at a comfortable level.
- Cover one of the ear cups with your hand and listen for any changes in the sound.
- If the sound changes when you cover one of the ear cups, the noise cancelling is working correctly.
Headset Noise Cancelling Table
| Brand | Type | Active or Passive | Price Range |
|---|---|---|---|
| Bose | QuietComfort 35 II | Active | $299.99 |
| Sennheiser | Momentum 2.0 | Active | $349.95 |
| Plantronics | BackBeat Go 810 | Active | $149.99 |
| Jabra | Evolve 75 UC | Active | $279.00 |
| Audio-Technica | Anc700BT | Active | $249.00 |
| Logitech | H800 | Active | $99.99 |
| AUSDOM | ANC10 | Active | $49.99 |
| TaoTronics | TT-BH22 | Active | $69.99 |
Frequently Asked Questions (FAQs)
1. How much does a noise cancelling headset cost?
The price of a noise cancelling headset varies depending on the brand, type, and features. On average, a noise cancelling headset can range from $50 to $500.
2. Is active noise cancelling better than passive?
Active noise cancelling is generally more effective than passive noise cancelling, especially in loud environments. However, passive noise cancelling can still be effective in reducing ambient noise levels.
3. Can I use a noise cancelling headset with my phone?
Yes, most noise cancelling headsets are compatible with smartphones and other devices with a 3.5mm audio jack or Bluetooth connectivity.
4. Can I turn off noise cancelling on my headset?
Yes, most noise cancelling headsets have an on/off switch or button that allows you to enable or disable the feature.
5. How long does the battery last on a noise cancelling headset?
The battery life of a noise cancelling headset varies depending on the brand and type. On average, a noise cancelling headset can last from 10 to 20 hours on a single charge.
6. Can I adjust the level of noise cancelling on my headset?
Yes, some noise cancelling headsets have a feature that allows you to adjust the strength of the noise cancelling, allowing you to create a custom experience.
7. How do I clean my noise cancelling headset?
To clean your noise cancelling headset, use a soft and dry cloth to clean the ear cups and headband. For the ear pads, remove them from the cups and use a soft cloth moistened with water and a mild detergent. Allow them to air dry before reattaching them to the cups. Avoid using liquid cleaners or solvents on the microphone or electronic circuitry.
8. Can noise cancelling hurt my ears?
No, noise cancelling technology is designed to reduce ambient noise levels, not increase the volume of the sound. However, using a headset at a high volume for an extended period can still damage your hearing.
9. Can noise cancelling affect sound quality?
No, noise cancelling technology is designed to reduce ambient noise levels without affecting the sound quality of the conversation. In fact, noise cancelling can enhance sound quality by reducing background noise and making the sound more focused.
10. Are noise cancelling headsets suitable for gaming?
Yes, noise cancelling headsets can be useful for gaming, especially if you play in a loud environment or use voice chat. However, gaming headsets typically come with additional features such as surround sound and a built-in microphone.
11. How can I tell if my noise cancelling headset is working?
You can perform a simple test to check whether your noise cancelling headset is working correctly. Turn on the noise cancelling feature of the headset and play a continuous sound, such as white noise, on your device. Gradually increase the volume until it’s at a comfortable level. Cover one of the ear cups with your hand and listen for any changes in the sound. If the sound changes when you cover one of the ear cups, the noise cancelling is working correctly.
12. Can noise cancelling eliminate all background noise?
No, noise cancelling technology is designed to reduce ambient noise levels, not eliminate them completely. Some sounds, such as loud voices or sudden noises, may still be audible.
13. Can I wear a noise cancelling headset while driving?
No, wearing a noise cancelling headset while driving can be dangerous as it can block external sounds such as car horns or emergency vehicle sirens. It’s also illegal in many states and countries to use noise cancelling headphones while driving.
Conclusion
Headset noise cancelling technology is a game-changer for anyone working in a noisy environment, especially in the call center industry. By reducing background noise and improving communication, headset noise cancelling allows you to maximize your efficiency and enhance your well-being. Whether you’re looking for an active or passive noise cancelling headset, make sure to consider factors such as comfort, sound quality, battery life, and durability. By choosing the right headset, you can experience the full benefits of noise cancelling technology.
We hope that this guide has been informative and helpful, and we encourage you to take action and improve your communication experience with headset noise cancelling technology.
Disclaimer
The information presented in this guide is for educational and informational purposes only and should not be construed as professional advice. The authors and publishers assume no responsibility or liability for any errors or omissions or for how this information is used or interpreted. Anyone using this information does so at their own risk and should seek the advice of a qualified professional before making any decisions based on this information.