Introduction
Greetings, esteemed readers! Hasanah Card is a Shariah-compliant credit card that provides numerous benefits to cardholders. With the advent of technology, customer support services have become increasingly essential to provide effective support to customers. Therefore, the Hasanah Card Call Center was established to provide customers with reliable and efficient support services.
📞 If you are a Hasanah Cardholder, the Hasanah Card Call Center is your go-to resource for any queries or concerns. In this article, we will delve into the detailed benefits and workings of the Hasanah Card Call Center.
👉 So, let’s explore!
What is Hasanah Card Call Center?
The Hasanah Card Call Center is a customer support service established by Bank Rakyat, the issuer of the Hasanah Card. The call center provides an array of services for Hasanah Cardholders, including account information, dispute resolution, bill payment assistance, and general inquiries. The call center operates 24/7 to ensure the availability of services.
📞 For assistance, you can reach the Hasanah Card Call Center at 03-26 900 900.
Hasanah Card Call Center Services
The Hasanah Card Call Center provides numerous services to cardholders, which include:
| Services | Benefits |
|---|---|
| Account Information | Cardholders can check their account balance, due dates, and other important details. |
| Dispute Resolution | The call center provides assistance with dispute resolution, from reporting fraudulent transactions to chargebacks. |
| Bill Payment Assistance | Cardholders can get assistance with payments, including payment deadlines and payment options. |
| General Inquiries | The call center provides assistance with general inquiries regarding Hasanah Card’s benefits, rewards, and other details. |
How to Access Hasanah Card Call Center Services?
Accessing the Hasanah Card Call Center services is easy. You can contact the call center through the following methods:
- Phone: Dial 03-26 900 900, and follow the instructions to receive assistance from the call center.
- Email: Send an email to hasanahcard@bankrakyat.com.my for inquiries and assistance.
Benefits of Hasanah Card Call Center
Here are the benefits of using the Hasanah Card Call Center:
- 24/7 Availability: The call center is available 24/7, ensuring that cardholders can receive assistance anytime, anywhere.
- Quick Resolution: With the call center’s assistance, cardholders can quickly resolve any issues or queries regarding their account.
- Easy Access: The call center services are easily accessible through a phone call or email, making it convenient for cardholders to receive assistance.
FAQs About Hasanah Card Call Center
1. What is the Hasanah Card Call Center?
The Hasanah Card Call Center is a customer support service established by Bank Rakyat. The call center provides an array of services for Hasanah Cardholders, including account information, dispute resolution, bill payment assistance, and general inquiries.
2. How can I access the Hasanah Card Call Center services?
You can access the Hasanah Card Call Center services by dialing 03-26 900 900 or sending an email to hasanahcard@bankrakyat.com.my.
3. What are the benefits of using Hasanah Card Call Center?
The benefits of using Hasanah Card Call Center include 24/7 availability, quick resolution, and easy access.
4. Can I receive assistance in languages other than Malay or English?
No, currently, the Hasanah Card Call Center provides assistance in Malay or English only.
5. Is the Hasanah Card Call Center available on weekends and public holidays?
Yes, the Hasanah Card Call Center operates 24/7, including weekends and public holidays.
6. Can I report fraudulent transactions through the Hasanah Card Call Center?
Yes, the Hasanah Card Call Center provides assistance with dispute resolution, including reporting fraudulent transactions.
7. Can I make bill payments through the Hasanah Card Call Center?
No, but the call center provides bill payment assistance and information regarding payment deadlines and options.
8. How long does it take to receive assistance from the Hasanah Card Call Center?
The call center aims to provide quick and efficient assistance, with an average waiting time of less than a minute.
9. Can I contact the Hasanah Card Call Center for technical assistance?
No, the call center provides assistance for account-related queries and disputes.
10. Can I change my Hasanah Card details through the Hasanah Card Call Center?
Yes, the call center provides assistance for updating personal and account details.
11. What should I do if I lose my Hasanah Card?
Contact the Hasanah Card Call Center immediately to report the loss, and the call center will take necessary actions.
12. How can I check my Hasanah Card balance through the Hasanah Card Call Center?
You can check your Hasanah Card balance by dialing 03-26 900 900 and providing your card details.
13. Can I request a Hasanah Card replacement through the Hasanah Card Call Center?
No, card replacement requests must be made in person at Bank Rakyat branches.
Conclusion
👉 In conclusion, the Hasanah Card Call Center is an essential resource for Hasanah Cardholders. Cardholders can receive reliable and efficient assistance for any queries or concerns at any time of the day.
👉 Therefore, we encourage all Hasanah Cardholders to take advantage of the Hasanah Card Call Center services and enjoy a seamless and hassle-free banking experience.
Take Action Now!
📞 Dial 03-26 900 900 or send an email to hasanahcard@bankrakyat.com.my to access the Hasanah Card Call Center services and enjoy a stress-free banking experience.
Disclaimer
The information provided in this article is intended for general informational purposes only and should not be considered as professional advice. The article does not encompass all aspects of the Hasanah Card or Hasanah Card Call Center services.
The information is accurate at the time of publishing and may be subject to change without notice. We urge readers to conduct their research and seek professional advice before making any decisions.