Get All Information About Groupon’s Customer Support Hours
Welcome to our informative guide about Groupon hours at the call center. If you’re looking for detailed information about Groupon’s customer support hours, you’ve landed on the right page. Groupon is a popular online marketplace that offers an array of deals and discounts on various services and products. However, sometimes you may encounter issues while navigating through the platform or while redeeming your voucher. In such cases, you can get in touch with Groupon’s call center to get your queries answered by a customer support representative.
Groupon’s customer support team is available from Monday to Friday, and they are happy to help you with your queries. However, there are certain time slots when you can reach out to their support team based on your location. In this article, we have compiled all the relevant information you need to know about Groupon’s customer support hours.
How to Contact Groupon Call Center?
If you’re looking to get in touch with Groupon’s call center, there are several ways to do so. You can reach out to them by phone or email. However, we recommend contacting them by phone as it is a quicker and more convenient way to get your queries answered. Here’s how you can get in touch with their call center.
Phone Support:
| Location | Customer Support Number | Business Support Number |
|---|---|---|
| United States | 1-877-788-7858 | 1-888-375-5777 |
| Canada | 1-888-664-4482 | 1-888-375-5777 |
| United Kingdom | 0203 510 0444 | 0203 510 2248 |
| Australia | 1300 962 032 | 02 8311 4370 |
| New Zealand | 09 801 1294 | 09 801 1294 |
Email Support:
You can also reach out to Groupon’s customer support team by email. However, please note that it can take up to 24-48 hours to get a response from them.
Groupon Hours at Call Center in Different Countries
Groupon has a presence in multiple countries, and the customer support hours may vary based on your location. Here are the customer support hours for different countries where Groupon operates.
United States:
Groupon’s call center is available from Monday to Friday, between 9 am to 5 pm EST.
Canada:
Groupon’s call center is available from Monday to Friday, between 9 am to 5 pm EST.
United Kingdom:
Groupon’s call center is available from Monday to Friday, between 8 am to 8 pm GMT, and on weekends between 9 am to 6 pm GMT.
Australia:
Groupon’s call center is available from Monday to Friday, between 9 am to 5 pm AEST.
New Zealand:
Groupon’s call center is available from Monday to Friday, between 9 am to 5 pm NZST.
FAQs About Groupon Hours Call Center
Q1. What are Groupon’s call center hours?
A1. Groupon’s call center hours vary based on your location. Please refer to the above sections to know the call center hours for your country.
Q2. Can I contact the call center on weekends?
A2. The call center is available on weekends in some countries. Please refer to the above sections to know the call center hours for your country.
Q3. Can I contact Groupon’s call center from outside the country?
A3. Yes, you can contact Groupon’s call center from outside the country. However, international calling rates may apply.
Q4. Can I contact Groupon’s call center through social media?
A4. No, Groupon’s call center doesn’t offer support through social media.
Q5. What information do I need to provide when contacting Groupon’s call center?
A5. You need to provide your name, email address, and order number (if applicable) when contacting Groupon’s call center.
Q6. How long will it take for Groupon’s call center to respond to my query?
A6. The response time may vary based on the volume of queries. However, the call center aims to respond to your query within 24-48 hours.
Q7. Can I cancel my Groupon voucher over the phone?
A7. Yes, you can cancel your Groupon voucher over the phone.
Q8. Is there a specific time slot to contact Groupon’s call center?
A8. Yes, there are specific time slots to contact Groupon’s call center based on your location. Please refer to the above sections to know the call center hours for your country.
Q9. Can I contact Groupon’s call center for technical support?
A9. Yes, you can contact Groupon’s call center for technical support.
Q10. Can I contact Groupon’s call center for business-related queries?
A10. Yes, you can contact Groupon’s call center for business-related queries. Please refer to the above table to know the business support number for your location.
Q11. Are Groupon hours the same for all cities in a country?
A11. Yes, Groupon hours are the same for all cities in a country.
Q12. Can I book an appointment with Groupon’s call center?
A12. No, you cannot book an appointment with Groupon’s call center. You can reach out to them by phone or email.
Q13. Can I return a product over the phone?
A13. No, you cannot return a product over the phone. You need to follow the return instructions provided by the seller.
Conclusion
That’s all you need to know about Groupon hours at the call center. We hope this informative guide has answered all your queries related to Groupon’s customer support hours. If you have any further queries, you can reach out to Groupon’s call center using the details mentioned above. Don’t hesitate to contact their customer support team if you encounter any issues while using the platform.
Make sure you keep these details handy so that you can get in touch with Groupon’s call center whenever you need assistance. We hope this article has been helpful to you.
Please note that the information provided in this article is accurate and up-to-date as of the writing of this article. Groupon’s call center hours may change from time to time, and we recommend confirming the same through their website or customer support team.
Disclaimer
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