Introduction
Greetings, dear readers! We know that you’re here because you’re curious about Gojek no telp call center. For those of you who may not know, Gojek is a super app that provides various services such as ride-hailing, food delivery, and even house cleaning. However, despite its convenience, some customers may still face difficulties using the app or may require assistance with their orders. This is where Gojek’s customer service comes in, and you’ll need to reach Gojek No Telp or call center to get help. In this article, we’ve compiled all the essential information you need to know about Gojek no telp. So, without further ado, let’s dive in!
What is Gojek No Telp?
Gojek No Telp or Gojek’s call center is a customer service center that provides assistance for Gojek users in Indonesia. Customers can contact the call center to report issues such as payment errors, driver or delivery issues, and other concerns related to Gojek’s services. The call center is available 24/7, and you can also contact them via email or social media channels.
Why Would You Need to Contact Gojek No Telp?
Customers may experience various issues while using Gojek’s services, and some common reasons to contact Gojek No Telp are:
| Issues | Contact Channel |
|---|---|
| Payment errors | Call center or email |
| Driver or delivery issues | Call center or social media channels |
| Complaints or feedback | Call center or social media channels |
| Account issues | Call center or email |
How to Contact Gojek No Telp?
You can contact Gojek No Telp through different channels, including:
- Call center: Dial 021-50251111 or 021-50251122 to reach Gojek No Telp.
- Email: You can send an email to support@gojek.com for assistance.
- Social media channels: You can also contact Gojek’s customer service via their official social media accounts.
FAQs
1. What are Gojek’s operating hours?
Gojek’s services are available 24/7, but their support teams have specific working hours. Gojek No Telp operates from 6 am to 12 am WIB (Western Indonesia Time).
2. Can I contact Gojek No Telp if I’m outside Indonesia?
You can reach the call center if you’re outside Indonesia, but international calling rates may apply.
3. How long does it take to get a response from Gojek No Telp?
Response times may vary depending on the complexity of the issue, but Gojek aims to respond within 24 hours.
4. Is there a specific email address for Gojek’s food delivery service issues?
No, you can send your concerns related to any of Gojek’s services to support@gojek.com
5. Can I request a refund for my Gojek order?
Yes, you can request a refund for your Gojek order if you face any issues such as payment errors or cancellations. You can contact Gojek No Telp to request a refund.
6. What should I do if I forget my Gojek password?
You can reset your password by clicking on the “Forgot Password” button on the login page. You’ll receive an email with instructions on how to reset your password.
7. How do I report a Gojek driver or delivery partner?
You can report a Gojek driver or delivery partner if they violate Gojek’s terms and conditions, or if you face any issues during your trip or delivery. You can contact Gojek No Telp or report the issue via the app.
8. Can I change my Gojek phone number?
Yes, you can change your Gojek phone number by going to the app settings and updating your phone number.
9. What should I do if I receive an incorrect item from Gojek delivery?
You can contact Gojek No Telp to report the issue and request a replacement or refund.
10. How does Gojek ensure driver and customer safety?
Gojek has several safety features, including a two-way rating system, insurance coverage, and a panic button to ensure driver and customer safety.
11. Can I contact Gojek No Telp for technical issues with the app?
Yes, you can contact Gojek No Telp for any technical issues you face while using the app. They’ll help you resolve the issue as soon as possible.
12. What should I do if my Gojek account is hacked?
You can contact Gojek No Telp to report the hacking issue and take necessary steps to secure your account.
13. How can I create a Gojek driver account?
You can create a Gojek driver account by downloading the Gojek driver app and going through the registration process. You’ll need to meet certain requirements to become a Gojek driver.
Conclusion
In conclusion, Gojek No Telp is an essential customer service center that helps Gojek users resolve various issues. We hope that this article has provided you with all the necessary information you need to know about Gojek no telp. Remember that Gojek’s services are available 24/7, and you can reach them through various channels such as the call center, email, or social media. Don’t hesitate to contact them if you face any issues while using Gojek’s services.
Take Action Now!
If you’re facing any issues with Gojek’s services, don’t wait! Contact Gojek No Telp to get help and resolve the issue as soon as possible.
Closing Statement with Disclaimer
Disclaimer: This article is written for informational purposes only and does not constitute professional advice. The information provided is accurate at the time of publication, but Gojek’s policies may change without notice. Please refer to Gojek’s official website or contact their customer service for the latest information.
Thank you for reading! We hope that this article has been helpful to you. For more informative articles, stay tuned to our website.