Introduction
Greetings, dear readers! In today’s digital era, ride-hailing services have become an essential part of our daily lives. Many people use these services to go to work, school, or even for leisure activities. Gocar, a ride-hailing service in Indonesia, provides its drivers with flexible working hours and an opportunity to earn an income. In this article, we will discuss how you can become a Gocar driver for the call center service, its benefits, and the information you need to know about it.
Gocar’s call center services are relatively new, but they have quickly gained popularity in Indonesia. This service allows riders to make bookings and inquiries through phone calls, making it an excellent option for those who have limited access to smartphones or the internet. Let’s delve into the details of Gocar’s call center service for drivers.
Gocar untuk Driver Call Center: A Detailed Explanation
Here are seven essential points you need to know about Gocar’s call center service:
1. Who is eligible to become a Gocar driver for the call center service?
Gocar drivers who have completed at least ten bookings and have a good rating are eligible to join the call center service. Drivers who meet these criteria can apply to become a call center driver by contacting Gocar’s support team.
2. How does the call center service work for drivers?
As a Gocar call center driver, your primary responsibility is to receive incoming phone calls from customers who wish to book a ride. You will be provided with a phone number that customers can use to reach you. Once you receive a call, you will need to log in to your Gocar driver app and accept the booking. You will then pick up the customer and complete the ride like a regular Gocar booking.
3. What are the benefits of becoming a Gocar call center driver?
Driving for Gocar’s call center service offers several advantages. Firstly, you will have more opportunities to earn an income since you can receive bookings through phone calls. Additionally, you will not be required to provide your own smartphone, as Gocar will provide you with one to receive calls. Furthermore, you can enjoy flexible working hours and work from the comfort of your own home.
4. How much can a Gocar call center driver earn?
The amount you can earn as a Gocar call center driver varies depending on the number of bookings you receive. Generally, drivers can earn between IDR 2,000,000 and IDR 5,000,000 per month. This earning potential is inclusive of commission and bonuses.
5. What are the requirements to become a Gocar call center driver?
To become a Gocar call center driver, you need to have completed at least ten successful bookings and have a good rating. Additionally, you must have a valid KTP, SIM A, and NPWP. Furthermore, you must not have a criminal record and must be willing to undergo a background check.
6. What is the process of becoming a Gocar call center driver?
To become a Gocar call center driver, you need to contact Gocar’s support team and express your interest. They will then guide you through the process of applying and provide you with the necessary information. Once you have met the requirements, you will be able to sign up and start receiving bookings.
7. What are the responsibilities of a Gocar call center driver?
As a Gocar call center driver, you must provide excellent customer service to riders who book through the call center. You must also ensure that you are always available to receive phone calls and that you accept bookings in a timely manner. Additionally, you must meet Gocar’s safety standards and follow all traffic rules and regulations.
| Gocar untuk Driver Call Center: Complete Information | |
|---|---|
| Eligibility | Completed at least ten bookings and good rating |
| Process | Apply through Gocar support team |
| Benefits | Flexible working hours, more opportunities to earn, provided smartphone |
| Earning Potential | IDR 2,000,000 to IDR 5,000,000 per month |
| Requirements | Valid KTP, SIM A, and NPWP, no criminal record |
| Responsibilities | Provide excellent customer service, follow safety standards, and traffic rules |
Frequently Asked Questions about Gocar untuk Driver Call Center
1. How can I apply to become a Gocar call center driver?
To apply, you need to contact Gocar’s support team and express your interest. They will guide you through the process of applying and provide you with the necessary information.
2. Do I need to have my own smartphone to become a Gocar call center driver?
No, Gocar will provide you with a smartphone to receive calls.
3. Can I work from home as a Gocar call center driver?
Yes, you can enjoy the flexibility of working from home as a Gocar call center driver.
4. What are the criteria for becoming a Gocar call center driver?
You must have completed at least ten bookings and have a good rating to become a Gocar call center driver.
5. Is there any training involved in becoming a Gocar call center driver?
Yes, all Gocar call center drivers are required to undergo training to ensure that they provide excellent customer service and follow safety standards.
6. How much can I earn as a Gocar call center driver?
The earning potential of a Gocar call center driver depends on the number of bookings they receive, but generally ranges between IDR 2,000,000 to IDR 5,000,000 per month.
7. What are the working hours for a Gocar call center driver?
The working hours for a Gocar call center driver are flexible and can be adjusted according to your convenience.
8. How can I improve my chances of becoming a Gocar call center driver?
Ensure that you have completed at least ten successful bookings and have a good rating. Additionally, maintain a clean driving record and be willing to undergo a background check.
9. Can I become a Gocar call center driver if I don’t have a SIM A?
No, you need to have a valid SIM A to become a Gocar call center driver.
10. What happens if I miss a call from a rider?
If you miss a call from a rider, the call will be redirected to another available call center driver.
11. How do I receive payment as a Gocar call center driver?
Gocar call center drivers receive payment through their Gocar driver app, and payments are made weekly.
12. Are there any penalties for canceling a booking as a Gocar call center driver?
Yes, cancellations may result in a penalty, and it is essential to maintain a good record to continue receiving bookings.
13. What should I do if a rider is unhappy with my service?
As a Gocar call center driver, you should always strive to provide excellent customer service. If a rider is unhappy with your service, try to address their concerns and provide a solution. If necessary, escalate the matter to Gocar’s support team.
Conclusion
Thank you for reading our article about Gocar untuk Driver Call Center. We hope that this article has provided you with valuable information about Gocar’s call center service for drivers. Becoming a Gocar call center driver offers a flexible way to earn an income and provide excellent customer service to riders. We encourage you to apply and join the Gocar community today!
Disclaimer: The information provided in this article is based on our research and does not represent the views of Gocar. Please contact Gocar’s support team for any official information and queries regarding their call center service.