Introduction
Greetings, dear readers! If you’re looking for information about gaji blibli com call center, you’ve come to the right place. This article will give you in-depth knowledge about gaji blibli com and what you need to know about its call center. So, sit tight and read on!
🔍 Before diving into the details, let’s first define what gaji blibli com is all about. Blibli.com is a well-known e-commerce platform in Indonesia that offers various products and services, from electronics to fashion. Blibli.com has since expanded its services through its other divisions, including Blibli Mall (shopping center), Blibli Travel (travel booking), Blibli Fresh (grocery delivery), and others.
In order to deliver excellent customer service, Blibli.com has its own call center to provide assistance and support to its customers. This is where the term “gaji blibli com call center” comes into place. In this article, we’ll take a closer look at the salary structure of Blibli.com’s call center employees and other important details surrounding it.
Gaji Blibli Com Call Center: What is it?
📝 Before digging deeper into the topic, let’s first understand what gaji blibli com call center entails. Firstly, “gaji” is a Bahasa Indonesia term that translates to “salary” in English. Therefore, gaji blibli com call center refers to the salary structure of Blibli.com’s call center employees.
Blibli.com’s call center is responsible for handling customer inquiries, complaints, and feedback. The call center operates 24 hours a day, seven days a week. Blibli.com has a team of dedicated employees that work tirelessly to ensure that their customers are satisfied.
The employees working in the call center have different levels of expertise and responsibilities. They are divided into three categories:
| Call Center Employee Roles | Responsibilities |
|---|---|
| Customer Service Representative | – Answering customer inquiries and concerns – Providing product information and technical support |
| Customer Service Supervisor | – Managing the team of customer service representatives – Monitoring call center activities – Ensuring customer satisfaction goals are met |
| Call Center Manager | – Overseeing the entire call center operations – Creating strategies to improve customer service experience – Ensuring business objectives are met |
Gaji Blibli Com Call Center: Salary Structure
💰 Now, let’s get into the details of the gaji blibli com call center. Blibli.com’s call center has a competitive salary structure for its employees. The salary structure is usually based on the employee’s level of expertise and responsibilities.
According to Paysa.com, the average salary for a customer service representative at Blibli.com is Rp 3,100,000. This salary can range from Rp 2,800,000 to Rp 3,400,000, depending on the employee’s level of experience.
A customer service supervisor can earn an average salary of Rp 6,400,000. This salary can range from Rp 5,700,000 to Rp 7,100,000. Lastly, a call center manager can earn an average salary of Rp 20,500,000, with a range of Rp 19,500,000 to Rp 21,500,000.
Gaji Blibli Com Call Center: Frequently Asked Questions
1. What is gaji blibli com call center?
Gaji blibli com call center refers to the salary structure of Blibli.com’s call center employees.
2. How much does a customer service representative earn at Blibli.com?
The average salary for a customer service representative at Blibli.com is Rp 3,100,000.
3. What is the role of a customer service supervisor in Blibli.com’s call center?
A customer service supervisor manages the team of customer service representatives, monitors call center activities, and ensures customer satisfaction goals are met.
4. What is the salary range for a customer service supervisor at Blibli.com?
The salary range for a customer service supervisor at Blibli.com is Rp 5,700,000 to Rp 7,100,000.
5. What is the role of a call center manager in Blibli.com’s call center?
A call center manager oversees the entire call center operations, creates strategies to improve customer service experience, and ensures business objectives are met.
6. What is the salary range for a call center manager at Blibli.com?
The salary range for a call center manager at Blibli.com is Rp 19,500,000 to Rp 21,500,000.
7. How important is the role of the call center in Blibli.com?
The call center plays a crucial role in Blibli.com’s business operations. It provides assistance and support to customers, which in turn can lead to customer loyalty and retention.
8. How many hours do call center employees work in Blibli.com?
The call center in Blibli.com operates 24 hours a day, seven days a week. The employees work in shifting schedules.
9. Are there any benefits offered to call center employees at Blibli.com?
Yes, Blibli.com offers various benefits to its call center employees, such as healthcare, insurance, and retirement plans.
10. What are the requirements to become a call center employee at Blibli.com?
The requirements to become a call center employee at Blibli.com vary depending on the position. Generally, a high school diploma is required, and candidates with previous customer service experience may have an advantage.
11. Is it possible to have a career growth in Blibli.com’s call center?
Yes, Blibli.com offers opportunities for career growth and development to its call center employees. They can apply for higher positions in the call center or other divisions within the company.
12. How can I apply for a call center job at Blibli.com?
You can visit Blibli.com’s career page to check for available call center job openings. You can also submit your resume through the website.
13. What are the skills needed to become a successful call center employee at Blibli.com?
The skills needed to become a successful call center employee at Blibli.com include excellent communication and problem-solving skills, patience, and empathy.
Conclusion
👋 There you have it, everything you need to know about gaji blibli com call center. From the salary structure to the roles and responsibilities of the employees, we’ve covered it all!
Remember, the call center plays a significant role in Blibli.com’s business operations, and it’s essential to ensure that its employees are well-compensated and supported. If you are interested in pursuing a career in the call center industry, Blibli.com may be the perfect place to start.
So, why not explore the opportunities and see where it takes you? Good luck!
Closing Statement with Disclaimer
📢 The information provided in this article is based on online sources and is subject to change without notice. The salary structure and other details may vary depending on various factors, such as location, experience, and qualifications.
Therefore, please note that the details provided in this article are for informational purposes only, and we encourage readers to do their own research before making any decisions.
Thank you for reading this article on gaji blibli com call center, and we hope it has been helpful to you. If you have any questions or comments, feel free to reach out to us.