Introduction
First Media Cibubur Call Center is a renowned telecommunication service provider located in the East Jakarta district of Indonesia. It serves as a premium one-stop-shop for subscribers searching for high-quality internet, cable television, and telephony services.
With over two decades of experience in providing top-notch telecommunication services, First Media Cibubur Call Center is dedicated to ensuring that its subscribers’ connectivity needs are met with speed, quality, and efficiency.
In the following article, we’ll delve deeper into the world of First Media Cibubur Call Center – discussing its services, pricing, and packages, and answering some frequently asked questions. So, if you’re looking for seamless connectivity services in East Jakarta, read on!
What are the Services offered by First media Cibubur Call Center?
First Media Cibubur Call Center offers a wide range of telecommunication services to its subscribers, including:
| Service | Description |
|---|---|
| Internet | High-speed internet with unlimited data usage and a 24/7 technical support team. |
| Cable TV | HD quality television channels with a variety of entertainment, news, and sports channels. |
| Telephony | A secure and reliable telephony service with various plans that fit different user requirements. |
First Media Cibubur Call Center provides its subscribers with the latest technology to ensure that they enjoy seamless connectivity and top-quality services. Whether you are a professional working from home or a family that loves to stay connected, First Media Cibubur Call Center has the perfect package for you.
How much do the Services cost?
First Media Cibubur Call Center offers its services at pocket-friendly prices. Its pricing plans are designed to meet different budgets and requirements. The following is a breakdown of its packages:
Internet Packages
First Media Cibubur Call Center provides internet services in the following packages:
10 Mbps Package
This package costs IDR 245,000 per month and offers unlimited data usage with excellent download and upload speeds.
20 Mbps Package
This package costs IDR 270,000 per month and offers unlimited data usage with download and upload speeds that are twice as fast as those in the 10 Mbps package.
50 Mbps Package
This package costs IDR 385,000 per month and offers unlimited data usage with download and upload speeds that are five times as fast as those in the 10 Mbps package.
100 Mbps Package
This package costs IDR 455,000 per month and offers unlimited data usage with super-fast download and upload speeds.
Cable TV Packages
First Media Cibubur Call Center provides cable television services in the following packages:
Gold Package
This package costs IDR 270,000 per month and offers over 90 channels comprising of entertainment, news, and sports.
Platinum Package
This package costs IDR 500,000 per month and offers over 150 channels comprising of entertainment, news, and sports.
Telephony Packages
First Media Cibubur Call Center provides telephony services in the following packages:
Smart Voice Package
This package costs IDR 75,000 per month and includes 100 minutes of local calls.
Talk More Package
This package costs IDR 110,000 per month and includes 300 minutes of local calls.
Super Calls Package
This package costs IDR 180,000 per month and includes 800 minutes of local calls.
Frequently Asked Questions
1. How can I contact First Media Cibubur Call Center?
You can contact First Media Cibubur Call Center through its toll-free number 1500859 or visit the nearest First Media Cibubur Call Center office at Jl. Alternatif Cibubur, Cimanggis, Depok.
2. What is the installation fee?
The installation fee varies based on the package you choose. Contact First Media Cibubur Call Center for more information.
3. Can I cancel my subscription?
Yes, you can cancel your subscription by visiting the nearest First Media Cibubur Call Center office or calling its toll-free number.
4. What is the minimum contract period?
The minimum contract period for First Media Cibubur Call Center is 12 months.
5. How do I pay my bills?
You can pay your bills through various channels like ATM, internet banking, or mobile banking.
6. What documents do I need to subscribe?
You need a valid government-issued ID when subscribing to First Media Cibubur Call Center.
7. Is there a free trial period?
Yes, First Media Cibubur Call Center offers a 14-day free trial period to new subscribers.
8. Can I upgrade or downgrade my package?
Yes, you can upgrade or downgrade your package by contacting First Media Cibubur Call Center. However, the changes will take effect in the following billing cycle.
9. What happens if I exceed my data limit?
If you exceed your data limit, the internet speed will be throttled, and you’ll be charged an additional fee for excess data usage.
10. How long does it take to install the service?
The installation process takes about two to three hours. However, in some cases, it may take longer depending on the complexity of the installation.
11. Is there a self-installation option?
No, First Media Cibubur Call Center does not offer a self-installation option. However, its professional installation team will install the service for you.
12. Is there a referral program?
Yes, First Media Cibubur Call Center has a referral program that rewards subscribers who refer new subscribers to the service.
13. Is there a loyalty program?
Yes, First Media Cibubur Call Center has a loyalty program that rewards subscribers who have been with the service for a long time.
Conclusion
First Media Cibubur Call Center is a one-stop-shop for all your connectivity needs in East Jakarta. With its high-speed internet, top-quality cable television, and reliable telephony services, you’ll never have to worry about staying connected to the world. Moreover, with its pocket-friendly packages and excellent customer service, First Media Cibubur Call Center is an excellent choice for anyone looking for seamless connectivity services. Contact First Media Cibubur Call Center today and enjoy premium connectivity services that exceed your expectations!
Disclaimer
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