Have you ever wondered what เบอร์ True Call Center is all about?
As technology grows more advanced, customers today are demanding excellent customer service. เบอร์ True Call Center is one of Thailand’s leading call centres, handling customer concerns and providing assistance to users of the telecommunication company, True. By dialling 1242, customers can access professional customer service representatives who can attend to their needs.
The Importance of เบอร์ True Call Center For Customers
With the proliferation of smartphones and the internet, people are more connected than ever before. As a result, people expect their service providers to assist them with any issues they may face. True’s call centre is staffed with highly trained and experienced call centre agents who can provide assistance with a range of issues. Some of these include:
| Services Offered by เบอร์ True Call Center | Description |
|---|---|
| TrueMove H and TrueMove H Smart | Information about plans, packages, add-ons and value-added services |
| True Internet | Information about internet plans, packages, add-ons and value-added services |
| TrueVision | Information about cable TV plans, packages, add-ons and value-added services |
| General Customer Service | Assistance with billing enquiries, installation and activation of services, network coverage and other general customer service queries |
The Benefits of เบอร์ True Call Center For Customers
The True call centre is available to assist customers 24 hours a day, seven days a week. This means that customers can report any issues or concerns they may have promptly. Additionally, True’s call centre staff are highly trained and experienced in handling all types of customer issues. This ensures that customers receive accurate information and that their concerns are adequately addressed.
FAQs About เบอร์ True Call Center
Q: What is เบอร์ True Call Center?
A: เบอร์ True Call Center is True’s customer service call centre. It is staffed by trained and experienced representatives who can assist with a variety of customer issues.
Q: What services does เบอร์ True Call Center support?
A: The True call centre can assist with TrueMove H, TrueMove H Smart, True Internet and TrueVision-related inquiries. Additionally, it can assist with general customer service queries.
Q: What are the operating hours of เบอร์ True Call Center?
A: The call centre is available to assist customers 24 hours a day, seven days a week.
Q: Can I get assistance in English?
A: Yes, เบอร์ True Call Center’s representatives can provide assistance in English.
Q: How long does it take to get assistance from เบอร์ True Call Center?
A: The call centre aims to respond to all customer queries promptly. The time taken to resolve an issue depends on its complexity.
Q: How can I contact เบอร์ True Call Center?
A: Customers can dial 1242 from their True phone.
Q: Is เบอร์ True Call Center available on public holidays?
A: Yes, the call centre is available 24/7, including public holidays.
Q: Are the representatives at เบอร์ True Call Center knowledgeable about True’s services?
A: Yes, the representatives at the call centre are highly trained and experienced in handling all types of customer issues.
Q: How long will I be on hold when calling เบอร์ True Call Center?
A: The hold time may vary depending on the volume of calls received.
Q: Is there a fee to contact เบอร์ True Call Center?
A: No, there is no additional fee to contact the call centre. However, regular call rates apply when calling from a non-True phone number.
Q: Can I make a complaint through เบอร์ True Call Center?
A: Yes, customers can report their complaints and issues through the call centre.
Q: Can I provide feedback to เบอร์ True Call Center?
A: Yes, customers can provide feedback through the call centre.
Q: What should I do if I am not satisfied with the service provided by เบอร์ True Call Center?
A: If you are not satisfied with the service provided by the call centre, you can seek further assistance by visiting a True shop or emailing True’s customer service.
Q: How can I escalate my issue to a higher level of management at เบอร์ True?
A: If you would like to escalate your issue to a higher level of management, you can ask the call centre representative to connect you with a senior manager.
Conclusion
เบอร์ True Call Center is an essential service for True’s customers. It provides a convenient platform for customers to report their issues, concerns and queries. The call centre is staffed by experienced professionals and is available around the clock, ensuring that customers receive prompt and accurate assistance. Whether you need help with billing enquiries, installation and activation of services, network coverage or general customer service queries, the call centre can assist you. So, if you have any issues or concerns with your True services, don’t hesitate to call 1242 today.
Take Action Now!
To experience the benefits of เบอร์ True Call Center, call 1242 now!
Disclaimer:
This article was created for information purposes only. We do not have any affiliation with True or เบอร์ True Call Center. Please refer to their official website or customer service for further information.