Dukcapil Jakarta Call Center: The Ultimate Guide

Greetings, and welcome to our comprehensive guide on Dukcapil Jakarta Call Center. In today’s digital age, people expect quick and efficient services at the touch of a button. With Dukcapil Jakarta Call Center, getting vital information about civil registration and population administration has never been easier. We understand that navigating the system can be confusing, and that is why we have compiled this guide. So, whether you are a resident or a foreigner in Jakarta, we have got you covered. Let’s dive in!

What is Dukcapil Jakarta Call Center?

Dukcapil Jakarta Call Center is an initiative by the Jakarta Civil Registry and Population Agency (Dukcapil) to provide fast and convenient services to the public. It is a call center that offers information about civil registration and population administration. The call center has a team of experts who are available to answer any queries you may have about the system. Whether you need information about birth certificates, marriage licenses, or identity cards, the call center is your one-stop-shop.

How do I contact Dukcapil Jakarta Call Center?

You can contact Dukcapil Jakarta Call Center by dialing 112 from your cell phone or landline. They are available every day from 8 am to 9 pm. You can also reach them through WhatsApp by sending your message to +628170077112. Alternatively, you can visit their website at https://dukcapil.jakarta.go.id/ for more information.

Why Should I Use Dukcapil Jakarta Call Center?

Using Dukcapil Jakarta Call Center comes with several benefits:

👉 Convenient: You don’t have to physically visit the Dukcapil office to get information. You can access the service from anywhere in the world.

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👉 Fast: The call center has a team of experts who are dedicated to answering your queries promptly.

👉 Reliable: The information you receive from the call center is accurate, reliable, and up-to-date.

What Services Can I Get from Dukcapil Jakarta Call Center?

At Dukcapil Jakarta Call Center, you can get information about the following services:

Service Description
Birth certificate Information about how to obtain a birth certificate and what documents you need
Marriage certificate Information about how to obtain a marriage certificate and what documents you need
Identity card Information about how to apply for an identity card and what documents you need
Citizenship Information about how to acquire Indonesian citizenship and what documents you need
Death certificate Information about how to obtain a death certificate and what documents you need

FAQs

How long does it take to get a birth certificate?

The processing time for a birth certificate is typically 7-10 working days from the date of application.

What are the requirements for obtaining a marriage certificate?

The requirements for obtaining a marriage certificate in Jakarta are:

  • Identification card (KTP) or passport of both parties
  • Family card (KK) of both parties
  • Letter of permission from parents for those under 21 years old
  • Original birth certificate of both parties
  • Divorce certificate or a statement of single status for those who have been previously married

How do I renew my identity card?

You can renew your identity card by visiting the nearest Dukcapil office with your expiring card, a copy of your family card, and a copy of your birth certificate.

Can I apply for an identity card for my child?

Yes, you can apply for an identity card for your child by bringing a copy of your family card and your child’s birth certificate to the nearest Dukcapil office.

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What is the fee for obtaining a death certificate?

The fee for obtaining a death certificate is Rp30,000.

Can I apply for citizenship if I am a foreigner married to an Indonesian?

Yes, you can apply for citizenship if you have been legally married to an Indonesian for at least 2 years and meet the eligibility requirements.

What happens if I lose my birth certificate?

If you lose your birth certificate, you can obtain a replacement by providing a copy of your family card and a police report of the lost document.

How do I change my name on my identity card?

You can change your name on your identity card by providing a copy of your family card, a copy of your birth certificate, and a court order allowing the name change.

What is the punishment for not registering for an identity card?

Failure to register for an identity card can result in a fine of up to Rp5 million.

How long does it take to obtain a marriage certificate?

The processing time for a marriage certificate is typically 2-3 working days from the date of application.

What is the difference between a birth certificate and an identity card?

A birth certificate is a legal document that records your birth information, while an identity card is an official form of identification that you use to access services and facilities in Indonesia.

Can I apply for an identity card online?

No, you cannot apply for an identity card online. You must visit the nearest Dukcapil office to apply for your identity card.

What is the validity period of an identity card?

An identity card is valid for 5 years from the date of issuance.

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Can I use my identity card as a travel document?

No, you cannot use your identity card as a travel document. You must have a valid passport to travel outside Indonesia.

Conclusion

In conclusion, Dukcapil Jakarta Call Center is a game-changer in civil registration and population administration. It is convenient, fast, and reliable. With just one phone call, you can get all the information you need about the system. We hope that this guide has been informative and has answered all your questions about Dukcapil Jakarta Call Center.

If you have any further queries or require additional information, do not hesitate to contact Dukcapil Jakarta Call Center. Remember, proper registration is vital, and it is your responsibility as a resident or a foreigner in Jakarta to ensure that you are registered with the authorities.

Disclaimer

The information provided in this guide is accurate to the best of our knowledge. We are not responsible for any changes or updates that may have been made to the Dukcapil system after the publication of this guide. We advise you to double-check with the relevant authorities before taking any action based on the information provided.