Drury Cape Girardeau MO Call Center: A Comprehensive Guide

Greeting to Our Audience

Welcome, dear readers! If you are looking to learn about Drury Cape Girardeau MO Call Center, you have come to the right place. Our team has done extensive research to provide you with a comprehensive guide to the call center. We hope that by the end of this article, you will have all the information you need about this well-known call center. Let’s dive in!

Introduction

Drury Cape Girardeau MO Call Center is a leading call center known for providing high-quality customer service to its clients. The company prides itself on its exceptional customer service, which has played a significant role in its success over the years.

Drury Cape Girardeau MO Call Center was founded in 1973 and has been providing call center services for more than 40 years. The call center is located in Cape Girardeau, Missouri, and employs over 800 people. Drury Cape Girardeau MO Call Center is known for its excellent working environment, which is conducive to employee growth and development.

If you are looking to outsource your call center operations, then Drury Cape Girardeau MO Call Center is an excellent choice. This article will provide you with all the information you need to know about Drury Cape Girardeau MO Call Center.

What is Drury Cape Girardeau MO Call Center?

Drury Cape Girardeau MO Call Center is a call center that provides customer service, telemarketing, and technical support services to its clients. The company was founded in 1973 and has been providing call center services for over 40 years. Drury Cape Girardeau MO Call Center is known for its exceptional customer service and high-quality work.

What services does Drury Cape Girardeau MO Call Center offer?

Drury Cape Girardeau MO Call Center offers a range of services to its clients, including:

Services Description
Customer Service Drury Cape Girardeau MO Call Center provides customer service support to its clients. This includes answering customer inquiries, resolving complaints, and providing general assistance.
Technical Support The call center also offers technical support services to help clients troubleshoot technical issues with their products or services.
Telemarketing Drury Cape Girardeau MO Call Center offers telemarketing services to help its clients promote their products and services to potential customers.

Why should you choose Drury Cape Girardeau MO Call Center for your call center needs?

There are several reasons why Drury Cape Girardeau MO Call Center is an excellent choice for your call center needs:

  • The company has been providing call center services for over 40 years.
  • The employees are well-trained and experienced in providing high-quality customer service.
  • The company offers a range of services to meet the needs of its clients.
  • The working environment is conducive to employee growth and development.

What industries does Drury Cape Girardeau MO Call Center serve?

Drury Cape Girardeau MO Call Center serves a range of industries, including:

  • Healthcare
  • Retail
  • Financial services
  • Technology
  • Telecommunications

What are the working hours of Drury Cape Girardeau MO Call Center?

Drury Cape Girardeau MO Call Center operates 24/7, 365 days a year. This means that the call center is always available to provide support to its clients.

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What is the process for outsourcing call center operations to Drury Cape Girardeau MO Call Center?

If you are interested in outsourcing your call center operations to Drury Cape Girardeau MO Call Center, you can contact the company through its website or by phone. A representative will then get in touch with you to discuss your needs and provide you with a quote. If you decide to proceed, the call center will work with you to set up your operations and ensure a smooth transition.

What is the cost of outsourcing call center operations to Drury Cape Girardeau MO Call Center?

The cost of outsourcing call center operations to Drury Cape Girardeau MO Call Center will vary depending on your needs. The company offers competitive pricing and will work with you to find a solution that fits your budget.

Drury Cape Girardeau MO Call Center: A Detailed Explanation

In this section, we will provide you with a detailed explanation of Drury Cape Girardeau MO Call Center. We will cover the company’s history, operations, and services.

History of Drury Cape Girardeau MO Call Center

Drury Cape Girardeau MO Call Center was founded in 1973 by Chuck Drury. The call center initially provided reservation services for Drury Inn, a chain of hotels owned by Chuck Drury. Over the years, the call center expanded its services and began providing customer service and technical support to other companies.

Today, Drury Cape Girardeau MO Call Center is a leading call center known for its exceptional customer service and high-quality work. The company has been providing call center services for over 40 years and has a team of well-trained and experienced employees.

Operations of Drury Cape Girardeau MO Call Center

Drury Cape Girardeau MO Call Center operates 24/7, 365 days a year. The call center employs over 800 people and serves a range of industries, including healthcare, retail, financial services, technology, and telecommunications.

The company uses state-of-the-art technology to provide its clients with the best possible service. The call center is equipped with the latest software and hardware to ensure efficient operations and high-quality work.

Services Provided by Drury Cape Girardeau MO Call Center

Drury Cape Girardeau MO Call Center offers a range of services to its clients, including:

  • Customer service
  • Technical support
  • Telemarketing

The call center’s customer service team is well-trained and experienced in providing high-quality customer service. They can answer customer inquiries, resolve complaints, and provide general assistance.

The technical support team can troubleshoot technical issues with clients’ products or services. They are well-versed in the latest technology and can provide clients with efficient and effective solutions.

The telemarketing team can help clients promote their products and services to potential customers. They are skilled in sales and marketing and can help clients increase their revenue.

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FAQs About Drury Cape Girardeau MO Call Center

What is the address of Drury Cape Girardeau MO Call Center?

The address of Drury Cape Girardeau MO Call Center is 1202 S. Perryville Rd. Cape Girardeau, MO 63703.

What is the phone number of Drury Cape Girardeau MO Call Center?

The phone number of Drury Cape Girardeau MO Call Center is (573) 334-6948.

What industries does Drury Cape Girardeau MO Call Center serve?

Drury Cape Girardeau MO Call Center serves a range of industries, including healthcare, retail, financial services, technology, and telecommunications.

What services does Drury Cape Girardeau MO Call Center offer?

Drury Cape Girardeau MO Call Center offers customer service, technical support, and telemarketing services.

What are the working hours of Drury Cape Girardeau MO Call Center?

Drury Cape Girardeau MO Call Center operates 24/7, 365 days a year.

What is the process for outsourcing call center operations to Drury Cape Girardeau MO Call Center?

If you are interested in outsourcing your call center operations to Drury Cape Girardeau MO Call Center, you can contact the company through its website or by phone. A representative will then get in touch with you to discuss your needs and provide you with a quote. If you decide to proceed, the call center will work with you to set up your operations and ensure a smooth transition.

What is the cost of outsourcing call center operations to Drury Cape Girardeau MO Call Center?

The cost of outsourcing call center operations to Drury Cape Girardeau MO Call Center will vary depending on your needs. The company offers competitive pricing and will work with you to find a solution that fits your budget.

What sets Drury Cape Girardeau MO Call Center apart from other call centers?

Drury Cape Girardeau MO Call Center is known for its exceptional customer service, high-quality work, and excellent working environment. The employees are well-trained and experienced in providing high-quality customer service, and the call center uses state-of-the-art technology to ensure efficient operations.

What is the company culture like at Drury Cape Girardeau MO Call Center?

Drury Cape Girardeau MO Call Center is known for its excellent working environment, which is conducive to employee growth and development. The company values its employees and provides them with opportunities for career advancement.

Does Drury Cape Girardeau MO Call Center have a social media presence?

Yes, Drury Cape Girardeau MO Call Center has a social media presence. You can follow the company on Facebook, Twitter, and LinkedIn for updates and news.

What is the recruitment process like at Drury Cape Girardeau MO Call Center?

The recruitment process at Drury Cape Girardeau MO Call Center involves submitting an application online, followed by a series of interviews and assessments. The company looks for candidates who are customer-focused, team players, and have excellent communication skills.

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What is the training process like at Drury Cape Girardeau MO Call Center?

The training process at Drury Cape Girardeau MO Call Center is comprehensive and includes both classroom and on-the-job training. The call center’s training team is well-versed in the latest technology and can provide employees with the skills they need to provide high-quality customer service.

What is the average salary at Drury Cape Girardeau MO Call Center?

The average salary at Drury Cape Girardeau MO Call Center varies depending on the position. However, the company offers competitive salaries and benefits to its employees.

What opportunities for career advancement are there at Drury Cape Girardeau MO Call Center?

Drury Cape Girardeau MO Call Center values its employees and provides them with opportunities for career advancement. The company offers a range of positions, from entry-level to management, and encourages employees to grow and develop their skills.

What is the turnover rate at Drury Cape Girardeau MO Call Center?

The turnover rate at Drury Cape Girardeau MO Call Center is low compared to other call centers. The company’s excellent working environment and opportunities for career advancement contribute to its high employee retention rate.

Conclusion

In conclusion, Drury Cape Girardeau MO Call Center is a leading call center known for its exceptional customer service and high-quality work. The company has been providing call center services for over 40 years and has a team of well-trained and experienced employees. If you are looking to outsource your call center operations, then Drury Cape Girardeau MO Call Center is an excellent choice.

We hope that this comprehensive guide has provided you with all the information you need about Drury Cape Girardeau MO Call Center. If you have any questions or would like to learn more, please visit the company’s website or contact a representative.

Closing Statement with Disclaimer

Thank you for reading our article about Drury Cape Girardeau MO Call Center. We hope that it has been informative and valuable to you. Please note that the information in this article is accurate at the time of publication, but may be subject to change. We recommend that you contact Drury Cape Girardeau MO Call Center directly for the most up-to-date information.

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