Greeting the Audience
Welcome to our in-depth article about the Drury Cape Girardeau Call Center. This call center has been making waves in the business world, and we are here to provide you with all the details you need to know. Whether you are a curious reader or someone who is considering working at the call center, this article is for you. Get ready to learn everything about Drury Cape Girardeau Call Center.
The Introduction
Drury Cape Girardeau Call Center is a customer service center located in Cape Girardeau, Missouri. This call center is a part of Drury Hotels Company, LLC, a family-owned and operated hotel chain headquartered in St. Louis, Missouri. The company has more than 150 hotels in 25 states in the United States.
The Drury Cape Girardeau Call Center is responsible for assisting Drury Hotels customers with their needs, such as room reservations, cancellations, and general inquiries. The call center operates 24/7, and it has a team of trained professionals who are ready to help customers at any time.
In this article, we will be discussing the operations of the Drury Cape Girardeau Call Center in detail. We will delve into the history of the call center, its employees, services, and everything else you need to know about it. So, buckle up and let’s get started.
The History of Drury Cape Girardeau Call Center
The Drury Cape Girardeau Call Center was established in 2003 to provide customer service support to Drury Hotels customers. Over the years, the call center has grown to become a vital part of the company’s operations. The call center has seen significant growth and expansion since its establishment, and it has become a hub for customer service excellence in the hospitality industry.
The Employees of Drury Cape Girardeau Call Center
The Drury Cape Girardeau Call Center employs over 200 people. The employees are trained professionals who have a passion for customer service. They undergo rigorous training to ensure that they are equipped with the necessary skills to handle any customer inquiry that comes their way. The call center is committed to providing a positive work environment that fosters growth, development, and employee satisfaction.
The Services Offered by Drury Cape Girardeau Call Center
The Drury Cape Girardeau Call Center offers a range of services to Drury Hotels customers. These services include:
| Service | Description |
|---|---|
| Room Reservations | Customers can make or modify room reservations at Drury Hotels through the call center. |
| General Inquiries | Customers can contact the call center for any general inquiry about Drury Hotels or their services. |
| Cancellations | Customers can cancel their Drury Hotels reservations by contacting the call center. |
| Special Requests | Customers can make special requests for their hotel room, such as additional pillows or blankets, through the call center. |
The Benefits of Working at Drury Cape Girardeau Call Center
The Drury Cape Girardeau Call Center offers several benefits to its employees, including:
- Competitive pay and benefits
- Flexible scheduling
- Opportunities for career advancement
- A positive work environment
- Comprehensive training and development programs
FAQs about Drury Cape Girardeau Call Center
Q: What are the hours of operation for the Drury Cape Girardeau Call Center?
A: The call center operates 24/7.
Q: How do I apply for a job at Drury Cape Girardeau Call Center?
A: You can apply for a job at the call center by visiting the Drury Hotels website and submitting an online application.
Q: What kind of training do Drury Cape Girardeau Call Center employees undergo?
A: Drury Cape Girardeau Call Center employees undergo extensive training to ensure that they are equipped with the necessary skills to provide exceptional customer service.
Q: Does Drury Cape Girardeau Call Center offer opportunities for career advancement?
A: Yes, the call center offers opportunities for career advancement to its employees. The company is committed to promoting from within.
Q: How many people does Drury Cape Girardeau Call Center employ?
A: The call center employs over 200 people.
Q: What services does Drury Cape Girardeau Call Center offer?
A: Drury Cape Girardeau Call Center offers a range of services to Drury Hotels customers, including room reservations, cancellations, and general inquiries.
Q: What are the benefits of working at Drury Cape Girardeau Call Center?
A: The call center offers competitive pay and benefits, flexible scheduling, opportunities for career advancement, a positive work environment, and comprehensive training and development programs.
Q: What is the company culture like at Drury Cape Girardeau Call Center?
A: The call center has a positive and supportive work environment that fosters growth, development, and employee satisfaction.
Q: How does Drury Cape Girardeau Call Center ensure customer satisfaction?
A: The company is dedicated to providing exceptional customer service to its customers. Its employees undergo extensive training to ensure that they have the necessary skills to handle any inquiry that comes their way.
Q: Does Drury Cape Girardeau Call Center have any core values?
A: Yes, Drury Hotels Company, LLC has a set of core values that include teamwork, doing the right thing, excellence in all we do, continuous improvement, and having fun.
Q: What is the mission of Drury Cape Girardeau Call Center?
A: The mission of Drury Cape Girardeau Call Center is to provide exceptional customer service to Drury Hotels customers.
Q: How many hotels does Drury Hotels Company, LLC have?
A: Drury Hotels Company, LLC has more than 150 hotels in 25 states in the United States.
Q: Where is Drury Hotels Company, LLC headquartered?
A: Drury Hotels Company, LLC is headquartered in St. Louis, Missouri.
Q: What is the history of Drury Hotels Company, LLC?
A: Drury Hotels Company, LLC is a family-owned and operated hotel chain that was established in 1973. The company has grown significantly over the years and has become a leading name in the hospitality industry.
The Conclusion
Drury Cape Girardeau Call Center is a hub for customer service excellence in the hospitality industry. The call center employs trained professionals who are passionate about providing exceptional service to Drury Hotels customers. The company has a positive work environment that fosters growth, development, and employee satisfaction, and it offers several benefits to its employees, including competitive pay and benefits, flexible scheduling, and opportunities for career advancement.
We hope that this article has provided you with all the information you need to know about Drury Cape Girardeau Call Center. If you are considering working at the call center, we highly recommend it. If you are a Drury Hotels customer, rest assured that you are in good hands with the call center’s trained professionals.
Closing Statement with Disclaimer
The information provided in this article is for educational and informational purposes only. We do not endorse or recommend any of the products or services mentioned in this article. We do not have any affiliation with Drury Cape Girardeau Call Center or Drury Hotels Company, LLC. The information contained in this article is based on publicly available information and our research. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the article or the information, products, services, or related graphics contained in the article for any purpose. Any reliance you place on such information is therefore strictly at your own risk.