Greetings, readers! Are you looking for information about the Dishub DKI call center? Look no further! In this article, we will provide you with an in-depth explanation of what Dishub DKI is all about, their services, and how you can contact their call center for inquiries and assistance. So, read on to find out more!
What is Dishub DKI?
Dishub DKI is the transportation agency of the Jakarta Provincial Government in Indonesia. As the authority responsible for the planning, construction, and management of transportation infrastructure, Dishub DKI is in charge of Jakarta’s transportation system, including roads, waterways, and public transport. The agency’s main objective is to provide a safe, comfortable, and efficient transportation system for residents and visitors in Jakarta.
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Services Offered by Dishub DKI
Dishub DKI offers various services to the public, such as:
| Services | Description |
|---|---|
| Public transport management | Dishub DKI manages the public transport system in Jakarta, including buses and trains, to ensure that they are safe, efficient, and punctual. |
| Traffic management | The agency is responsible for managing traffic in Jakarta, including traffic flow and congestion, traffic signs, signals and markings, parking, and road safety education. |
| Transportation infrastructure development | Dishub DKI plans and constructs transportation infrastructure, such as roads, bridges, flyovers, and public transport facilities, to meet the transportation needs of Jakarta’s residents and visitors. |
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What is Dishub DKI Call Center?
The Dishub DKI Call Center is a service provided by the agency to assist the public with their transportation-related inquiries, complaints, and suggestions. The call center is available 24/7, and the staff is ready to provide information about public transport schedules, routes, fares, and regulations. They can also assist with reporting accidents, road obstructions, and other transportation-related emergencies.
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How to Contact Dishub DKI Call Center?
You can contact Dishub DKI Call Center in the following ways:
Phone
You can call the hotline number 158 to speak with a staff member from the call center. The service is available 24/7.
You can also send an email to callcenter@dishubdkijakarta.go.id to submit your inquiries, complaints, or suggestions regarding transportation in Jakarta.
Social Media
Dishub DKI is also active on social media, such as Facebook and Twitter. You can follow their official account to get the latest updates on transportation-related news and events in Jakarta.
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Frequently Asked Questions (FAQs)
1. What is the operating hours of Dishub DKI Call Center?
The call center is available 24/7.
2. How can I report a transportation-related emergency?
You can call the hotline number 158 to report any transportation-related emergencies.
3. How can I get information about public transport schedules and fares?
You can call the call center or visit the official website of Dishub DKI to get information about public transport schedules and fares.
4. How can I submit my complaints regarding transportation in Jakarta?
You can call the hotline number or send an email to the call center to submit your complaints regarding transportation in Jakarta.
5. What is the scope of Dishub DKI’s authority?
Dishub DKI is responsible for managing transportation in Jakarta, including roads, waterways, and public transport.
6. What is the vision of Dishub DKI?
The agency’s vision is to create a safe, comfortable, and efficient transportation system for residents and visitors in Jakarta.
7. How can I get involved in transportation planning and development in Jakarta?
You can submit your suggestions and ideas to the call center or participate in transportation-related events and forums organized by Dishub DKI.
8. How can Dishub DKI ensure road safety?
Dishub DKI conducts regular road safety campaigns and education programs, enforces traffic regulations and laws, and works closely with other government agencies and stakeholders to promote road safety.
9. What is the role of Dishub DKI in public transport management?
Dishub DKI is responsible for managing and regulating public transport in Jakarta, including setting fares, routes, and schedules, and ensuring that public transport operators comply with the regulations and standards.
10. How can I get a driver’s license in Jakarta?
You can apply for a driver’s license at the Jakarta Provincial Government’s driver’s license office, which is managed by Dishub DKI. You need to meet the requirements and pass the tests to obtain a driver’s license.
11. What is the budget allocated for Dishub DKI in 2021?
The budget allocated for Dishub DKI in 2021 is IDR 6.1 trillion.
12. How can I provide feedback to Dishub DKI?
You can submit your feedback to the call center, send an email, participate in surveys or social media campaigns organized by Dishub DKI, or attend public consultations and meetings.
13. How can I get updates on transportation-related news and events in Jakarta?
You can follow Dishub DKI’s official social media accounts or visit their website to get the latest updates on transportation-related news and events in Jakarta.
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Conclusion
Now that you know all about Dishub DKI and their call center, we hope you can make the most of their services for a safe and convenient transportation experience in Jakarta. Remember, you can always contact their call center for inquiries or assistance. So, let’s work together to achieve Dishub DKI’s vision of a better transportation system for Jakarta!
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Closing Statement with Disclaimer
The information presented in this article is current as of the time of writing and may be subject to change without notice. While we have made every effort to ensure the accuracy and completeness of the information, we do not guarantee its reliability or suitability for any purpose. Therefore, we will not be liable for any damages or losses arising from the use of the information contained herein. Please use the information at your own risk.
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