Introduction
Welcome to our comprehensive guide about Directv Columbia SC Call Center! In this guide, we’ll be discussing everything you need to know about Directv’s call center located in Columbia, South Carolina. If you’re interested in learning about Directv’s customer service, you’ve come to the right place! We’ll be providing you with detailed information about Directv Columbia SC Call Center’s location, hours of operation, services, and more. So, sit back, relax and enjoy the read!
First Things First: What is Directv?
Directv is a broadcast satellite service provider that offers hundreds of channels, including premium channels like HBO and Showtime, and other exclusive packages. It is a subsidiary of AT&T, and their services include live TV, on-demand movies and TV shows, and more. In recent years, Directv has been expanding its services in different locations across the United States. One of their call centers is located in Columbia, South Carolina.
Who is This Guide For?
This guide is for anyone who is curious about Directv’s customer service, particularly people who are located in or near Columbia, South Carolina. If you are a current Directv subscriber or are considering subscribing, this guide will give you an overview of Directv Columbia SC Call Center’s customer service in terms of location, services offered, and hours of operation.
What to Expect From This Guide?
This guide will provide you with the most up-to-date information about Directv Columbia SC Call Center, including its location, hours of operation, services offered, and more. We’ll also cover frequently asked questions to help you get the most out of your Directv subscription. Our goal is to provide you with a complete guide that will enable you to make informed decisions when it comes to your Directv subscription.
How to Contact Directv Customer Service in Columbia SC?
Directv Columbia SC Call Center can be contacted via different methods, which include:
| Method | Contact |
|---|---|
| Phone | 1-855-507-5823 |
| Live Chat | Visit Directv’s website and click on the “Chat” button at the bottom-right corner of the screen. |
| Tweet @DIRECTVService for customer service support. |
Directv Columbia SC: Everything You Need to Know
Location
Directv Columbia SC Call Center is located at 8712 Bldg 300, Marion Ave, Columbia, SC 29203, USA. It is situated in a convenient location that is easily accessible by car or public transportation.
Hours of Operation
Directv Columbia SC Call Center operates from Monday to Saturday.
- Monday – Friday: 8 AM – 12 AM ET
- Saturday: 8 AM – 10 PM ET
Keep in mind that Directv Columbia SC Call Center is closed on Sundays.
Services Offered
Directv Columbia SC Call Center offers various services to its customers, which include:
- Billing and Payments
- Technical Support
- General Inquiries
- Account Management
Work Environment
The work environment at Directv Columbia SC Call Center is professional, supportive, and inclusive. Their team is dedicated to providing the best customer service experience possible, ensuring that their customers’ needs are met. Directv provides their employees with various tools and resources to help them succeed in their roles.
Employee Benefits
Directv Columbia SC Call Center offers various employee benefits, which include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Savings Plan
- Paid Time Off
- Employee Discounts
- Tuition Assistance
Training
Directv Columbia SC Call Center provides their employees with training to ensure that they are equipped with the necessary skills and knowledge to provide exceptional customer service. New hires undergo a rigorous training program that covers topics such as product knowledge, communication techniques, and customer service etiquette.
Career Opportunities
Directv Columbia SC Call Center offers career advancement opportunities for their employees. They have a well-structured career development program that enables their employees to grow and advance their careers. Employees are encouraged to apply for open positions within the company, and their performance is evaluated regularly to ensure that they are on track with their career goals.
Salary and Compensation
Directv Columbia SC Call Center offers competitive salaries and compensation packages to their employees. Salaries are based on experience, skills, and job responsibilities. Their compensation packages include a variety of benefits, such as medical, dental, and vision insurance, 401(k) retirement savings plan, paid time off, and more.
Frequently Asked Questions
What channels are available on Directv?
Directv offers over 330 channels, including HD channels, regional sports networks, and premium channels like HBO and Showtime.
How much does Directv cost?
Directv offers various packages that cater to different budgets and needs. The cost varies depending on the package you choose. To find out more about Directv’s pricing, visit their website or contact their customer service.
Can I stream shows and movies on Directv?
Yes, Directv offers on-demand movies and TV shows that you can stream on your devices. They also have a streaming service called Directv Now that allows you to stream live TV.
How do I pay my Directv bill?
You can pay your Directv bill by logging into your account on their website, using their mobile app, or by calling their customer service.
How do I cancel my Directv service?
To cancel your Directv service, you need to contact their customer service. They will guide you through the cancellation process and assist you with any questions you may have.
What is Directv Protection Plan?
Directv Protection Plan is a service that provides protection for your Directv equipment. It covers repairs and replacements for damaged or malfunctioning equipment.
How do I get Directv installed in my home?
To get Directv installed in your home, you need to contact their customer service. They will schedule an appointment with a professional installer who will set up your equipment and ensure that everything is working correctly.
Can I bundle Directv with other services?
Yes, Directv offers bundle packages that include internet and phone services. Contact their customer service to find out more about their bundle packages.
Is there a contract with Directv?
Yes, Directv requires a 24-month contract for new customers.
What does Directv installation include?
Directv installation includes setting up the satellite dish, connecting the receivers, configuring the remote, and testing the equipment to ensure that everything is working correctly.
What is Directv On Demand?
Directv On Demand is a feature that allows you to access a library of movies and TV shows that you can watch at your convenience. It is included in all Directv packages.
Can I watch Directv on my mobile device?
Yes, Directv offers a mobile app that allows you to watch live TV and on-demand movies and TV shows on your mobile devices.
What is Directv Genie?
Directv Genie is a whole-home HD DVR that allows you to record up to five shows at once and store up to 200 hours of HD content. It also has a feature that allows you to start watching a show in one room and finish it in another.
How do I contact Directv customer service?
You can contact Directv customer service by phone, live chat, or Twitter. Check the “How to Contact Directv Customer Service in Columbia SC?” section of this guide for more details.
Conclusion
Directv Columbia SC Call Center is a great option for anyone who is looking for exceptional customer service. Their team is dedicated to providing the best customer service experience possible, and their location in Columbia, South Carolina, makes it easy for people in the area to reach them. We hope that this guide has provided you with all the information you need about Directv Columbia SC Call Center’s location, hours of operation, services offered, and more. If you have any other questions, feel free to contact their customer service.
Take Action Now!
If you’re looking for a reliable broadcast satellite provider, Directv is a great option. Contact their customer service today to get started!
Disclaimer
This article is a product of extensive research and is intended to provide accurate and up-to-date information about Directv Columbia SC Call Center. We are not affiliated with Directv or any of its subsidiaries. We do not endorse any specific product, service, or brand mentioned in this article. The information provided in this guide is for educational and informative purposes only.