The Hub of Customer Service in Oklahoma City
Welcome to the article about the Cox Communications call center in Oklahoma City, the ultimate destination for top-notch customer service. Cox Communications has been serving Oklahoma City for over 20 years, providing high-speed internet, cable TV, and phone services to residents and businesses in the area. The Oklahoma City call center serves as the central hub for customer service operations and is staffed with well-trained professionals who are committed to providing excellent service.
The Team Behind Cox Communications Oklahoma City
At the Cox Communications Oklahoma City call center, you’ll find a team of dedicated professionals who are passionate about providing the best customer service experience. The team is trained to address the unique needs of each customer, whether it’s troubleshooting a technical issue, verifying an account, or helping to set up new services.
The call center is equipped with state-of-the-art technology to ensure that customers receive the best experience possible. From the moment a call is received, the team works efficiently to ensure that the issue is resolved in a timely manner. In addition, the call center team is committed to providing support across various channels, including phone, chat, and email.
The Impact of Cox Communications Oklahoma City on the Community
Cox Communications Oklahoma City is a valued member of the community, providing vital services to both residents and businesses. The company has invested in the community through various initiatives, such as the Cox Connects Foundation, which supports local organizations and charities in Oklahoma City.
In addition, Cox Communications Oklahoma City has been recognized for its commitment to sustainability. The company’s headquarters are LEED Gold certified, and it has implemented various programs to reduce its carbon footprint and conserve resources.
Services Offered by Cox Communications Oklahoma City
Cox Communications Oklahoma City provides a wide range of services to meet the needs of its customers. These services include:
| Service | Description |
|---|---|
| Internet | High-speed internet with speeds up to 1 Gbps |
| Cable TV | Over 140 channels with options for premium channels and On Demand content |
| Phone | Unlimited nationwide calling and various features such as voicemail and caller ID |
| Home Automation | Smart home services such as home security, thermostat control, and lighting control |
Frequently Asked Questions
1. Do I have to be a Cox Communications customer to call the Oklahoma City call center?
No, anyone can call the Oklahoma City call center for information or assistance. However, some services may only be available to Cox Communications customers.
2. What are the operating hours of the Oklahoma City call center?
The Oklahoma City call center is open Monday through Friday from 8 am to 8 pm, and on Saturdays from 9 am to 6 pm. The center is closed on Sundays and major holidays.
3. Can I pay my bill over the phone?
Yes, you can pay your bill over the phone by calling the Oklahoma City call center. You can also pay your bill online or at a Cox Communications store.
4. How can I set up new services?
You can set up new services by calling the Oklahoma City call center, visiting a Cox Communications store, or by visiting the Cox Communications website.
5. What should I do if I’m experiencing technical issues with my service?
If you’re experiencing technical issues with your service, you can call the Oklahoma City call center for assistance. The team is trained to troubleshoot technical issues and will work with you to resolve the problem.
6. Does Cox Communications offer home security services?
Yes, Cox Communications Oklahoma City offers home security services as part of its home automation offerings.
7. How can I contact customer service?
You can contact customer service by calling the Oklahoma City call center, using the chat feature on the Cox Communications website, or by sending an email.
8. Does Cox Communications offer business services?
Yes, Cox Communications offers a range of services for businesses, including internet, phone, and TV services.
9. What is the Cox Connects Foundation?
The Cox Connects Foundation is a charitable organization that supports local organizations and charities in Oklahoma City.
10. Does Cox Communications offer discounts for senior citizens?
Yes, Cox Communications offers a senior citizen discount for customers who are 60 years or older.
11. Is Cox Communications available in all areas of Oklahoma City?
Cox Communications is available in most areas of Oklahoma City. To check availability in your area, you can call the Oklahoma City call center or visit the Cox Communications website.
12. What is the Cox Communications customer satisfaction guarantee?
The Cox Communications customer satisfaction guarantee ensures that customers are satisfied with their service. If a customer is not satisfied, Cox Communications will work to resolve the issue or provide a refund.
13. What is the Cox Communications Rewards program?
The Cox Communications Rewards program is a loyalty program that rewards customers for their continued business. Customers can earn points by paying their bill on time, referring friends, and participating in other promotional activities.
Conclusion
Cox Communications Oklahoma City call center is the ultimate destination for excellent customer service. With a team of dedicated professionals, state-of-the-art technology, and a commitment to the community, Cox Communications Oklahoma City is the go-to provider for internet, cable TV, and phone services in the area. If you’re in Oklahoma City and in need of high-quality service, give the Cox Communications call center a call today!
Thank you for taking the time to read this article. We hope that it has been informative and helpful. If you have any further questions or need assistance, please don’t hesitate to contact Cox Communications Oklahoma City call center.
Disclaimer
The information provided in this article is for general informational purposes only. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the information contained in this article. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this article.