Introduction
Welcome to our in-depth article about the Comcast Knoxville TN call center. Whether you are a customer, employee, or simply interested in learning more about this well-known company, you’ve come to the right place. In this article, we’ll explore everything you need to know about the Comcast Knoxville TN call center, including its history, services, facilities, and more. So sit back, relax, and let’s dive in!
The History of Comcast Knoxville TN
Comcast is a well-known telecommunications company that has been providing services to customers across the United States for decades. The company was founded in 1963 as a small cable TV provider in Tupelo, Mississippi. Over time, Comcast expanded its services to include television, internet, and telephone services. Today, Comcast is one of the largest telecommunications companies in the world, providing services to millions of customers across the country.
The Knoxville TN call center is just one of many centers that Comcast operates across the United States. It was established in 1990 and has since become an integral part of the company’s operations. The center employs hundreds of people and provides customer support and other services to customers located in and around the Knoxville area.
The Services Provided by Comcast Knoxville TN Call Center
Comcast Knoxville TN Call Center provides a range of services to both residential and business customers. These services include:
| Cable TV | High-speed internet | Telephone services |
| Home security systems | Home automation | Streaming services |
These services are designed to meet the needs of customers in the Knoxville area, providing them with reliable and high-quality telecommunications services that help them stay connected and entertained. The Comcast Knoxville TN call center is staffed with knowledgeable and friendly customer service representatives who are dedicated to providing the best possible service to each and every customer.
The Facilities at Comcast Knoxville TN Call Center
The Comcast Knoxville TN call center is a state-of-the-art facility that is equipped with the latest telecommunications technology. The center is located at 5720 Asheville Hwy, Knoxville, TN 37924, and features a modern and spacious interior that is designed to provide a comfortable and productive work environment for employees.
The center includes a range of amenities, including:
- Break rooms
- Kitchens
- Training rooms
- Conference rooms
- Private offices
These amenities help ensure that employees have everything they need to perform their job duties effectively and efficiently. They also contribute to a positive and supportive work culture that emphasizes teamwork, collaboration, and professional development.
FAQs
1. What are the hours of operation for the Comcast Knoxville TN call center?
The call center is open Monday through Friday from 8 am to 8 pm and Saturday from 9 am to 7 pm. It is closed on Sundays.
2. How can I contact the Comcast Knoxville TN call center?
You can contact the center by calling 1-800-XFINITY or by visiting the Comcast website and using the live chat feature.
3. What services are available through the Comcast Knoxville TN call center?
The center provides a range of services, including cable TV, high-speed internet, telephone services, home security systems, home automation, and streaming services.
4. How do I set up new services with Comcast Knoxville TN?
You can set up new services by calling the Comcast Knoxville TN call center or by visiting the Comcast website and selecting the services you want.
5. Can I pay my Comcast bill at the Knoxville TN call center?
Yes, you can pay your Comcast bill in person at the Knoxville TN call center.
6. How do I cancel my Comcast service?
You can cancel your service by calling the Comcast Knoxville TN call center or by visiting the Comcast website and following the instructions for canceling your service.
7. What types of jobs are available at the Comcast Knoxville TN call center?
The center offers a range of job positions, including customer service representatives, sales representatives, technical support specialists, and more. Visit the Comcast career website to learn more about available positions.
8. Is Comcast Knoxville TN call center hiring?
Visit the Comcast career website to view current job openings and learn more about employment opportunities at the Knoxville TN call center.
9. How does Comcast Knoxville TN call center ensure customer satisfaction?
The call center is staffed with knowledgeable and friendly customer service representatives who are dedicated to providing the best possible service to each and every customer. The center also offers a range of support services, including troubleshooting and technical support, to help customers with any issues they may experience.
10. How reliable are the services provided by Comcast Knoxville TN?
The services provided by Comcast Knoxville TN are highly reliable and are designed to meet the needs of customers in the Knoxville area. The company invests heavily in its infrastructure and technology to ensure that its services are always available and functioning at optimal levels.
11. Does Comcast Knoxville TN offer any promotions or discounts?
Yes, Comcast Knoxville TN offers a range of promotions and discounts to new and existing customers. Visit the Comcast website to learn more about available promotions and discounts.
12. What is the customer satisfaction rate for Comcast Knoxville TN?
Comcast is committed to providing the best possible service to its customers. While customer satisfaction rates can vary, the company consistently receives high ratings for its services and support.
13. Can I upgrade my services at the Comcast Knoxville TN call center?
Yes, you can upgrade your services by calling the Comcast Knoxville TN call center or by visiting the Comcast website and selecting the services you want to upgrade.
Conclusion
As you can see, the Comcast Knoxville TN call center is an important part of the company’s operations, providing a range of services to customers in the Knoxville area. Whether you are a customer, employee, or simply interested in learning more about Comcast, we hope that this article has provided you with valuable information about the company and its services. If you have any questions or would like to learn more, please don’t hesitate to contact the Comcast Knoxville TN call center.
Disclaimer
The information contained in this article is accurate to the best of our knowledge at the time of publication. However, Comcast may make changes to its services, facilities, and operations at any time, and we cannot guarantee the accuracy or completeness of the information provided. This article is provided for informational purposes only and should not be relied upon as legal advice or as a substitute for professional consultation with a qualified attorney or other expert.