An Introduction to Citibank Surabaya
Welcome to our comprehensive guide on Citibank Surabaya call center. In this article, we aim to provide you with an in-depth understanding of Citibank’s call center in Surabaya, Indonesia. Citibank is a leading global bank with a long-standing presence in Indonesia, providing a wide range of financial services and products to its customers.
If you are a Citibank customer in Surabaya or someone who is interested in the bank’s services, you have come to the right place. In this article, we cover everything you need to know about Citibank Surabaya call center, including its location, contact details, services offered, and much more.
🔍 Citibank Surabaya Call Center: Find All the Information You Need
In this section, we will cover all the important details you need to know about Citibank Surabaya call center. From location and contact details to services offered and more, read on to learn everything you need to know.
Location and Contact Details
Citibank Surabaya call center is located at Jl. Sumatra No. 55, Surabaya, East Java, Indonesia. You can contact the call center by calling +62-31-545-3000.
Services Offered
| Services Offered | Description |
|---|---|
| Citiphone Banking | 24/7 assistance for all banking needs, including account opening, balance inquiry, account management, and more. |
| Credit Cards | Assistance for all Citibank credit card-related inquiries, including application, activation, balance transfer, and more. |
| Loans | Assistance for all types of loans offered by Citibank, including personal loans, home loans, and more. |
| Wealth Management | Assistance for Citibank’s wealth management services, including investment advisory, retirement planning, and more. |
| Mobile and Online Banking | Assistance for all mobile and online banking inquiries, including registration, troubleshooting, and more. |
Frequently Asked Questions (FAQs)
1. What is Citibank Surabaya call center?
Citibank Surabaya call center is a customer service center that provides assistance to Citibank customers in Surabaya, Indonesia.
2. What services are offered by Citibank Surabaya call center?
Citibank Surabaya call center offers a wide range of services, including Citiphone Banking, credit cards, loans, wealth management, and mobile and online banking.
3. What is Citiphone Banking?
Citiphone Banking is a 24/7 assistance service provided by Citibank that helps customers with all their banking needs.
4. How can I contact Citibank Surabaya call center?
You can contact Citibank Surabaya call center by calling +62-31-545-3000.
5. Can I apply for a credit card through Citibank Surabaya call center?
Yes, you can apply for a credit card through Citibank Surabaya call center.
6. What types of loans are offered by Citibank?
Citibank offers various types of loans, including personal loans, home loans, and more.
7. What is wealth management?
Wealth management is a service provided by Citibank that assists customers with investment advisory, retirement planning, and more.
8. How can I register for mobile and online banking with Citibank?
You can register for mobile and online banking with Citibank by visiting the bank’s website or contacting the call center.
9. What is the location of Citibank Surabaya call center?
Citibank Surabaya call center is located at Jl. Sumatra No. 55, Surabaya, East Java, Indonesia.
10. Can I get assistance with account opening through Citibank Surabaya call center?
Yes, Citibank Surabaya call center provides assistance with account opening.
11. How can I activate my Citibank credit card?
You can activate your Citibank credit card by contacting the call center or visiting the nearest Citibank branch.
12. Does Citibank offer retirement planning services?
Yes, Citibank offers retirement planning services as part of its wealth management services.
13. What is the 24/7 customer service hotline for Citibank Surabaya?
The 24/7 customer service hotline for Citibank Surabaya is +62-31-545-3000.
Concluding Thoughts
We hope that this comprehensive guide on Citibank Surabaya call center has provided you with all the information you need. Whether you are a Citibank customer in Surabaya or someone who is interested in the bank’s services, we hope this article has been helpful to you.
If you have any further questions or would like to learn more about Citibank Surabaya call center, we encourage you to contact the call center directly or visit the nearest Citibank branch. As always, thank you for choosing Citibank for your banking needs.
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DISCLAIMER
The information provided in this article is for general informational purposes only and does not constitute professional advice. Citibank reserves the right to modify the information provided in this article at any time without notice. Citibank is not responsible for any errors or omissions in the information provided in this article.