Introduction
Greetings, fellow readers! Are you interested in the latest trends and innovations in the world of customer service? If yes, then you have come to the right place! Today we are going to explore the upcoming Call & Contact Center Expo 2022, the largest event in Europe dedicated to customer service and experience. This expo provides an excellent opportunity for businesses and professionals to share their knowledge, exchange ideas, and showcase their products and services to a global audience.
With over 500 exhibitors, 250 expert speakers, and 18 streams exploring the latest technologies and trends, this event is a must-attend for anyone involved in the customer service industry. From chatbots to voice assistants, from omnichannel strategies to artificial intelligence, this event has it all!
So, are you ready to explore the world of customer service and experience? Then let’s dive in!
What is Call & Contact Center Expo?
Call & Contact Center Expo is a two-day event held annually in London, UK. It is the largest event in Europe dedicated to customer service and experience, with over 500 exhibitors and 250 expert speakers from around the world. The event provides an ideal platform for businesses and professionals to showcase their products and services, explore the latest technologies and trends, and network with industry experts.
Over the years, Call & Contact Center Expo has become a must-attend event for anyone involved in the customer service industry. The event covers a wide range of topics, including chatbots, voice assistants, omnichannel strategies, artificial intelligence, and much more. It also provides excellent opportunities for attendees to learn from industry experts, attend workshops, and participate in panel discussions.
What to Expect from Call & Contact Center Expo 2022?
The upcoming Call & Contact Center Expo 2022 promises to be an exciting event, with a wide range of new features and activities. This year’s event will focus on the theme “The Future of Customer Service,” exploring the latest technologies and trends that are transforming the customer service industry.
The event will feature over 500 exhibitors showcasing their products and services, including chatbots, voice assistants, CRM software, call center solutions, and much more. Attendees can explore the latest technologies and innovations, learn from industry experts, and network with other professionals in the field.
Moreover, the event will feature 18 streams covering a wide range of topics, including AI and automation, customer engagement, omnichannel strategies, and much more. Attendees can attend workshops, panel discussions, and keynote speeches from industry leaders.
Why Attend Call & Contact Center Expo 2022?
There are numerous reasons why you should attend Call & Contact Center Expo 2022. Here are some of the key benefits:
- Explore the latest trends and innovations in the customer service industry
- Showcase your products and services to a global audience
- Learn from industry experts and thought leaders
- Network with other professionals in the field
- Attend workshops, panel discussions, and keynote speeches on a wide range of topics
- Discover new business opportunities and partnerships
- Stay ahead of the competition
Who Should Attend Call & Contact Center Expo 2022?
Call & Contact Center Expo 2022 is an event for anyone involved in the customer service industry. This includes:
- Customer service managers and executives
- Call center managers and supervisors
- CRM and contact center technology providers
- Marketing and sales professionals
- Business owners and entrepreneurs
- Anyone interested in the latest trends and innovations in customer service
When and Where is Call & Contact Center Expo 2022?
| Event Name | Date | Location |
|---|---|---|
| Call & Contact Center Expo 2022 | 23-24 March 2022 | ExCeL London, Royal Victoria Dock, 1 Western Gateway, London E16 1XL |
Registration and Tickets
Registration for Call & Contact Center Expo 2022 is now open. You can register online through the official website of the event. Tickets are available for purchase for both days of the event or for individual days. You can also purchase tickets for the VIP lounge, which provides exclusive access to networking opportunities, refreshments, and other benefits.
FAQs
What are the benefits of attending Call & Contact Center Expo?
Attending Call & Contact Center Expo provides numerous benefits, including the opportunity to explore the latest trends and innovations in the customer service industry, showcase your products and services to a global audience, learn from industry experts and thought leaders, network with other professionals in the field, attend workshops, panel discussions, and keynote speeches on a wide range of topics, discover new business opportunities and partnerships, and stay ahead of the competition.
Who should attend Call & Contact Center Expo?
Call & Contact Center Expo is an event for anyone involved in the customer service industry. This includes customer service managers and executives, call center managers and supervisors, CRM and contact center technology providers, marketing and sales professionals, business owners and entrepreneurs, and anyone interested in the latest trends and innovations in customer service.
How much does it cost to attend Call & Contact Center Expo?
Tickets for Call & Contact Center Expo are available for purchase for both days of the event or for individual days. You can also purchase tickets for the VIP lounge, which provides exclusive access to networking opportunities, refreshments, and other benefits. Prices vary depending on the type of ticket you purchase.
What topics will be covered in Call & Contact Center Expo 2022?
Call & Contact Center Expo 2022 will cover a wide range of topics, including AI and automation, customer engagement, omnichannel strategies, and much more. The event will feature 18 streams covering the latest technologies and trends that are transforming the customer service industry.
What is the format of Call & Contact Center Expo?
Call & Contact Center Expo consists of keynote speeches, panel discussions, workshops, and networking opportunities. The event provides an ideal platform for businesses and professionals to showcase their products and services, explore the latest technologies and trends, and network with industry experts.
Is there a dress code for Call & Contact Center Expo?
There is no specific dress code for Call & Contact Center Expo. However, business casual attire is recommended.
Is accommodation provided for attendees of Call & Contact Center Expo?
No, accommodation is not provided for attendees of Call & Contact Center Expo. However, there are several hotels and accommodations located near the venue.
What are some of the exhibitors that will be present at Call & Contact Center Expo 2022?
Call & Contact Center Expo 2022 will feature over 500 exhibitors showcasing their products and services. Some of the exhibitors include Avaya, Cisco, Genesys, NICE, and Zendesk, among others.
Will there be any special events or activities at Call & Contact Center Expo?
Yes, Call & Contact Center Expo will feature several special events and activities, including the VIP lounge, networking opportunities, refreshments, and much more.
What are the opening and closing times for Call & Contact Center Expo?
The opening times for Call & Contact Center Expo are 9:30 am – 5:00 pm on both days of the event. The closing time on the second day is 4:00 pm.
Is there parking available at the venue?
Yes, there is parking available at ExCeL London, the venue for Call & Contact Center Expo. However, parking is limited and can be expensive, so it is recommended to use public transportation to get to the venue.
What is the best way to get to ExCeL London?
ExCeL London is easily accessible by public transportation. The nearest station is Custom House for ExCeL, which is served by the Docklands Light Railway (DLR). You can also use the Jubilee Line on the London Underground to get to Canning Town, then transfer to the DLR to get to Custom House for ExCeL.
What COVID-19 safety measures are in place for Call & Contact Center Expo?
Call & Contact Center Expo will follow all government guidelines and safety protocols related to COVID-19. This includes social distancing measures, mask-wearing requirements, and increased sanitation and cleaning protocols. Attendees are encouraged to check the official website of the event for the latest updates and guidelines.
Can I cancel my registration for Call & Contact Center Expo?
Yes, you can cancel your registration for Call & Contact Center Expo. However, cancellation fees may apply depending on the date of cancellation. It is recommended to check the official website of the event for the latest cancellation policies and procedures.
How can I contact the organizers of Call & Contact Center Expo?
You can contact the organizers of Call & Contact Center Expo through the official website of the event. The website provides contact information for the event organizers, including phone numbers and email addresses.
Conclusion
We hope this article has provided you with valuable insights into the upcoming Call & Contact Center Expo 2022, the largest event in Europe dedicated to customer service and experience. Whether you are a business owner, customer service executive, or technology provider, this event provides an excellent opportunity to explore the latest trends and innovations in the industry, showcase your products and services, and network with industry experts.
So, what are you waiting for? Book your tickets today and be a part of this exciting event!
Closing Statement with Disclaimer
The information provided in this article is for general informational purposes only. The views and opinions expressed in this article are those of the author and do not necessarily reflect the official policy or position of any organization or individual mentioned. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the information contained in this article for any purpose. Any reliance you place on such information is therefore strictly at your own risk.