The Ultimate Guide to BSNL DataOne Call Center in India
Greetings to all internet enthusiasts and those seeking reliable internet service in India! If you are reading this, you are probably on a quest for a dependable internet service provider (ISP) in India. One of the popular options for this is BSNL DataOne service. With the increasing need for remote work, distance learning, video conferencing, entertainments, and online transactions, there is a growing demand for high-speed internet. You might have some inquiries about BSNL DataOne call center, and this article is here to help you. This article will provide comprehensive information and answer your frequently asked questions about BSNL DataOne call center. Read on to learn more!
About BSNL DataOne Call Center
📞 BSNL DataOne customer care is a service provided by Bharat Sanchar Nigam Limited (BSNL) in India. BSNL is one of the most extensive telecommunications networks in India, and it is a government-owned corporation. BSNL DataOne is the brand name given to its broadband internet service provider. The BSNL DataOne call center is dedicated to handling customer queries and concerns. It is a centralized location where customers can reach out to get their issues resolved.
History of BSNL DataOne Call Center
BSNL has a long tradition of providing communication services in India. In 2004, BSNL launched its broadband services under the name BSNL DataOne. It aimed to offer high-speed internet service to customers through its vast network across the country. Over time, the number of BSNL DataOne subscribers increased, and there was a need for an efficient way to address customer queries and concerns. Thus, BSNL DataOne call center was established.
What Services are offered by BSNL DataOne Call Center?
🌐 BSNL DataOne call center provides various services to its customers. Some of them are:
| Service | Description |
|---|---|
| Registration | Assistance in registering for BSNL DataOne services |
| Complaint Redressal | Handling complaints and resolving them in a timely manner |
| Bill Enquiry | Assistance in checking and paying bills |
| Technical Support | Providing technical assistance to customers facing internet issues |
| Plan Upgradation | Assistance in upgrading to higher speed and data plans |
How to Contact BSNL DataOne Call Center?
📞 BSNL DataOne call center can be contacted through various channels. Some of them are:
- BSNL toll-free number: 1800-345-1500
- BSNL customer care number: 1500 (for BSNL users) / 1800-345-1500 (for all users)
- BSNL website: https://portal.bsnl.in/bsnlportal/index.do
- Email: support@bsnl.in
What are the Working Hours of BSNL DataOne Call Center?
🕑 BSNL DataOne call center works from 8 am to 9 pm on all days, including Sundays and holidays. Customers can reach out to them during this time to get their queries addressed.
How to Lodge a Complaint with BSNL DataOne Call Center?
📝 Customers can lodge a complaint with BSNL DataOne call center in the following ways:
- Toll-free number: 198
- Customer care number: 1500 (for BSNL users) / 1800-345-1500 (for all users)
- Online complaint portal: https://pgportal.gov.in/GrievanceNew.aspx?category=Telecommunications&status=Received
What are the Types of Complaints Handled by BSNL DataOne Call Center?
🚫 BSNL DataOne call center handles a range of complaints. Some of them are:
- Internet speed issues
- Connection problems
- Bill-related issues
- Plan change requests
- Technical difficulties
- Disconnections
What are the Frequently Asked Questions about BSNL DataOne Call Center?
1. What is BSNL DataOne call center?
📞 BSNL DataOne call center is a centralized location where customers can reach out to get their issues resolved.
2. How to contact BSNL DataOne call center?
📞 BSNL DataOne call center can be contacted through various channels. Some of them are BSNL toll-free number, customer care number, website, and email.
3. What services are offered by BSNL DataOne call center?
🌐 BSNL DataOne call center provides various services to its customers. Some of them are registration, complaint redressal, bill enquiry, technical support, and plan upgradation.
4. What are the working hours of BSNL DataOne call center?
🕑 BSNL DataOne call center works from 8 am to 9 pm on all days, including Sundays and holidays.
5. How to lodge a complaint with BSNL DataOne call center?
📝 Customers can lodge a complaint with BSNL DataOne call center through various channels, such as toll-free number, customer care number, and online complaint portal.
6. What are the types of complaints handled by BSNL DataOne call center?
🚫 BSNL DataOne call center handles a range of complaints related to internet speed issues, connection problems, bill-related issues, plan change requests, technical difficulties, and disconnections.
7. How to upgrade BSNL DataOne plan?
💻 Customers can upgrade their BSNL DataOne plan through the BSNL website or by contacting the BSNL DataOne call center via phone or email.
8. How to check BSNL DataOne bill?
💰 Customers can check their BSNL DataOne bill by logging into their BSNL account on the BSNL website or by contacting the BSNL DataOne call center via phone or email.
9. What are the different types of BSNL DataOne plans?
💻 BSNL DataOne offers various plans, such as DSL broadband plans, fiber broadband plans, and mobile broadband plans, with different speeds and data limits.
10. How to apply for BSNL DataOne broadband connection?
📝 Customers can apply for a BSNL DataOne broadband connection by visiting the BSNL website, submitting the required documents and fees, and scheduling the installation.
11. How to troubleshoot BSNL DataOne connection issues?
🔧 Customers can troubleshoot BSNL DataOne connection issues by resetting the router, checking the cables, and contacting the BSNL DataOne call center for technical support.
12. What is the speed and data limit of BSNL DataOne plans?
💻 BSNL DataOne plans offer different speed and data limits depending on the plan. Customers can select a plan that suits their internet usage.
13. What is the cost of BSNL DataOne plans?
💰 BSNL DataOne plans offer different costs depending on the speed and data limit. Customers can choose a plan that fits their budget.
Conclusion
In conclusion, BSNL DataOne call center is an essential service for its customers in India. It provides various services to its customers, such as complaint redressal, technical support, and plan upgradation. Customers can contact the call center through various channels, such as toll-free number, customer care number, website, and email. They can lodge complaints related to internet speed issues, connection problems, bill-related issues, plan change requests, technical difficulties, and disconnections. If you are a BSNL DataOne customer, we hope this article has provided you with the necessary information and answered your frequently asked questions. If you have further inquiries, please do not hesitate to contact BSNL DataOne call center. Thank you for reading!
Closing Statement with Disclaimer
The information provided in this article is based on publicly available sources, and we have made reasonable efforts to ensure that the information is accurate and up-to-date. However, we do not guarantee the accuracy, completeness, or reliability of the information provided. We are not responsible for any losses or damages that may arise from the use of this information. The reader is advised to verify the information before relying on it. This article is for informational purposes only and does not constitute professional advice. We are not affiliated with BSNL or its DataOne call center in any way.