Introduction
Welcome to our comprehensive guide on BRI Lampung call center. This guide has been designed to provide you with all the information you need to know about BRI Lampung call center, the services they offer, and how to get in touch with them. Whether you are a customer who needs assistance, or someone who wants to know more about BRI Lampung call center, you have come to the right place.
🚨 Call center services are an essential aspect of modern-day business operations. They provide customers with an avenue to get in touch with businesses and receive assistance quickly and efficiently. BRI Lampung is one of the leading banks in Indonesia, and its call center is an integral part of its customer service operations.
In the next few paragraphs, we will provide you with a brief overview of what BRI Lampung call center is, and what they do.
What is BRI Lampung Call Center?
BRI Lampung call center is a customer service unit that is dedicated to providing assistance to BRI customers in Lampung, Indonesia. The call center provides a variety of services, including account inquiries, transactions, and general banking information. The call center operates 24/7, allowing customers to speak to a representative at any time of day or night.
📞 The primary way to get in touch with BRI Lampung call center is through their toll-free number. Customers can dial 14017 from any landline or mobile phone in Indonesia to speak to a representative. The call center also has a dedicated email address and social media accounts for customers who prefer to reach out that way.
What Services are Offered by BRI Lampung Call Center?
BRI Lampung call center offers a wide range of services to its customers. Some of the services provided include:
| Service | Description |
|---|---|
| Account Inquiries | Customers can inquire about their account balances, statements, and transactions. |
| Transaction Assistance | Customers can receive assistance with transactions, such as fund transfers, bill payments, and other banking transactions. |
| General Information | Customers can get information about BRI Lampung’s banking products and services. |
👀 It is worth noting that BRI Lampung call center only provides assistance for banking-related inquiries. For other inquiries, customers are advised to contact the relevant department or authority.
How to Contact BRI Lampung Call Center?
As mentioned earlier, customers can contact BRI Lampung call center through various channels. The main channel is the toll-free number, 14017. Customers can also send an email or message them through social media. Here are the details:
Toll-Free Number: 14017
Email Address: customercare.lampung@bri.co.id
Social Media Accounts: Twitter (@BRICare) and Facebook (BRI Care)
👉 When contacting BRI Lampung call center, customers are advised to have their account information ready, including their account number and any relevant transactions, to help the representative assist them more efficiently.
Frequently Asked Questions (FAQs)
1. What is the operating hours of BRI Lampung call center?
BRI Lampung call center operates 24/7, including weekends and public holidays.
2. Can I request for a new ATM card through BRI Lampung call center?
Yes, you can. You can also request for a new PIN for your existing ATM card.
3. How do I report a lost or stolen ATM card?
You can report a lost or stolen ATM card by calling BRI Lampung call center’s toll-free number or visiting the nearest branch.
4. Can I open a new account through BRI Lampung call center?
No, you cannot. New account openings are only available at BRI Lampung branches.
5. How can I check my account balance?
You can check your account balance by calling BRI Lampung call center’s toll-free number or using BRI Mobile Banking.
6. Can I request for a loan through BRI Lampung call center?
No, you cannot. Loan applications are only available at BRI Lampung branches.
7. Can I request for a credit card through BRI Lampung call center?
No, you cannot. Credit card applications are only available at BRI Lampung branches.
8. Can I request for a cheque book through BRI Lampung call center?
Yes, you can. You can also request for a stop payment on a cheque.
9. How long does it take to process a fund transfer?
It usually takes 1-2 business days for fund transfers to be processed, depending on the recipient’s bank.
10. Can I change my ATM card PIN through BRI Lampung call center?
Yes, you can.
11. Can I request for a bank statement through BRI Lampung call center?
Yes, you can. You can also request for your e-Statement.
12. How can I reset my BRI Mobile Banking password?
You can reset your BRI Mobile Banking password through the app or by calling BRI Lampung call center’s toll-free number.
13. Can I make changes to my account information through BRI Lampung call center?
No, you cannot. Changes to account information can only be made at BRI Lampung branches.
Conclusion
🎉 Congratulations! You have made it to the end of our comprehensive guide on BRI Lampung call center. We hope that we have provided you with all the information you needed to know about BRI Lampung call center and its services.
The call center’s 24/7 availability and a wide range of services make it an essential customer service unit for BRI Lampung customers. With its efficient and helpful representatives, customers can rest assured that their banking needs will be well taken care of.
📞 If you have any further questions, please do not hesitate to contact BRI Lampung call center through their toll-free number, email, or social media. We wish you all the best in your banking journey with BRI Lampung!
Disclaimer:
The information provided in this article is for general informational purposes only. While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.
🙏 We acknowledge that BRI Lampung call center is a registered trademark of Bank Rakyat Indonesia and that we have no affiliation with them. The information provided in this article is based on publicly available information and our own research.