BRI 24 Jam Call Center: All You Need to Know

Get an Instant Response with Bri 24 Jam Call Center

Greetings to all our esteemed readers! In today’s world, customer service plays an essential role in a company’s success. In Indonesia, Bank Rakyat Indonesia (BRI) is one of the most prominent banks with millions of customers. The bank has introduced its 24-hour call center service to provide maximum convenience to its customers. With Bri 24 Jam call center, customers can get instant responses and solutions to their banking-related problems.

Introduction

Bank Rakyat Indonesia (BRI) is one of the oldest and most trusted banks in Indonesia. It was founded in 1895 and has been serving its customers for more than a century. BRI has a significant presence in every part of Indonesia, with over 10,000 branches in the country. With its vast network and customer base, BRI realized the importance of providing 24/7 customer support to its customers.

Bri 24 Jam call center was introduced in 2016 to cater to the needs of the customers. The call center is equipped with advanced technology and experienced customer care executives who provide real-time assistance to the customers. Whether you have a query related to your account or need any banking-related assistance, Bri 24 Jam call center is the ultimate solution.

As a customer-centric bank, BRI understands the importance of providing maximum convenience and comfort to its customers. The 24-hour call center service is an excellent initiative to ensure that customers get immediate assistance whenever they need it. With Bri 24 Jam call center, you can get all the information related to your account, make transactions, or report any issues you face without visiting the bank.

In this article, we will discuss everything you need to know about Bri 24 Jam call center. From the services offered to frequently asked questions, we have covered all the important aspects. So, let’s dive in and explore the world of BRI 24 Jam call center!

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BRI 24 Jam Call Center: What is it?

BRI 24 Jam call center is a 24/7 customer service provided by Bank Rakyat Indonesia. Customers can contact the call center to get any information or assistance related to their account or banking services. Whether you have a query regarding your account balance, want to know about the latest promotions or need help with any transaction, BRI 24 Jam call center is the ultimate destination.

Services Offered by Bri 24 Jam Call Center

As a customer-oriented bank, BRI provides a broad range of services through its 24-hour call center. Here are some of the services offered by Bri 24 Jam call center:

Services Offered Description
Account Balance Enquiry Customers can check their account balance by calling the Bri 24 Jam call center.
Mini Statement Customers can get a mini statement of their account by calling the call center.
Report Lost/Stolen Card If you lose your card or it is stolen, you can immediately report it to the Bri 24 Jam call center.
Complaints and Feedback If you have any complaint or feedback related to your banking experience, you can call the call center.
Account Opening Enquiry If you want to open a new account with BRI, you can call the Bri 24 Jam call center to get all the information.
Loan Enquiry Customers can enquire about the various loan products offered by BRI by calling the call center.
Internet Banking Assistance If you face any issue related to internet banking, you can contact the call center for assistance.

Frequently Asked Questions (FAQs)

1. How can I contact Bri 24 Jam call center?

You can contact the Bri 24 Jam call center by dialing 14017 from your registered mobile number.

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2. Is the service available 24/7?

Yes, the Bri 24 Jam call center is available 24/7.

3. Is there any charge for using the service?

No, there is no charge for using the Bri 24 Jam call center service.

4. Can I get information about my account balance through the call center?

Yes, you can check your account balance by calling the Bri 24 Jam call center.

5. Can I report a lost/stolen card through the call center?

Yes, you can report a lost/stolen card by calling the Bri 24 Jam call center.

6. Can I get assistance for internet banking through the call center?

Yes, you can get assistance for internet banking through the Bri 24 Jam call center.

7. Can I provide feedback or lodge a complaint through the call center?

Yes, you can provide feedback or lodge a complaint related to your banking experience by calling the Bri 24 Jam call center.

8. How long does it take to get a response from the call center?

The Bri 24 Jam call center provides real-time assistance, and you can get an instant response to your queries.

9. Can I enquire about loan products through the call center?

Yes, you can enquire about the various loan products offered by BRI by calling the Bri 24 Jam call center.

10. How can I open a new account with BRI?

You can call the Bri 24 Jam call center to get all the information about opening a new account with BRI.

11. Can I get a mini statement of my account through the call center?

Yes, you can get a mini statement of your account by calling the Bri 24 Jam call center.

12. How can I escalate my complaint to a higher authority?

If you are not satisfied with the resolution provided by the Bri 24 Jam call center, you can escalate your complaint to a higher authority.

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13. What languages are supported by the call center?

The Bri 24 Jam call center supports multiple languages, including Bahasa Indonesia and English.

Conclusion

Bri 24 Jam call center is an excellent initiative by Bank Rakyat Indonesia to provide maximum convenience and comfort to its customers. With real-time assistance and a broad range of services, customers can get instant solutions to their banking-related problems. From account balance enquiry to opening a new account, Bri 24 Jam call center is the ultimate solution.

If you are a BRI customer and haven’t used the call center service yet, we highly recommend trying it out. You’ll be amazed by the level of support and assistance provided by the experienced customer care executives.

So, what are you waiting for? Dial 14017 from your registered mobile number and get instant support and assistance from Bri 24 Jam call center.

Disclaimer

The information provided in this article is for general informational purposes only. While we strive to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the article or the information, products, services, or related graphics contained in the article for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this article.