Everything You Need to Know About BPJS Kesehatan Balikpapan Call Center

Introduction

Greetings, readers! In this article, we will provide you with a comprehensive guide to BPJS Kesehatan Balikpapan Call Center. BPJS stands for Badan Penyelenggara Jaminan Sosial (Social Security Administration Body), and this organization provides healthcare insurance services to the Indonesian people. BPJS Kesehatan is one of the programs under BPJS, which provides health insurance for all Indonesians. Balikpapan, a city in East Kalimantan, is one of the cities where BPJS Kesehatan is available for the people. If you are residing in Balikpapan, this article is for you. Read on to know more about BPJS Kesehatan Balikpapan Call Center.

What is BPJS Kesehatan Balikpapan Call Center?

BPJS Kesehatan Balikpapan Call Center is a service center established to cater to the needs of BPJS Kesehatan insurance holders in Balikpapan. This call center provides assistance regarding various aspects of BPJS Kesehatan, such as information about the benefits of BPJS Kesehatan, healthcare providers that are affiliated with BPJS Kesehatan, the procedure for filing claims, and so on. You can contact the call center to get answers to your queries regarding BPJS Kesehatan.

How to Contact BPJS Kesehatan Balikpapan Call Center?

You can contact BPJS Kesehatan Balikpapan Call Center through various channels. The following are the different methods to reach out to the call center:

Method Contact Info
Phone 1500-400 (toll-free)
Email info@bpjs-kesehatan.go.id
Website https://bpjs-kesehatan.go.id/
Mobile App Download “BPJS Kesehatan Mobile” App from App Store or Google Play

What Are the Services Offered by BPJS Kesehatan Balikpapan Call Center?

The following are the services offered by BPJS Kesehatan Balikpapan Call Center:

  • Information about BPJS Kesehatan
  • Registration and termination of BPJS Kesehatan membership
  • Information about healthcare service providers that are affiliated with BPJS Kesehatan
  • Assistance in selecting healthcare providers
  • Assistance in filing claims
  • Complaint handling
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What Are the Benefits of BPJS Kesehatan?

BPJS Kesehatan provides the following benefits:

  • Access to healthcare services at an affordable cost
  • Comprehensive health insurance coverage
  • Access to various healthcare facilities and providers that are affiliated with BPJS Kesehatan
  • Free treatment for certain illnesses
  • Cashless payment option for healthcare services
  • Insurance coverage for pre-existing conditions

How to Register for BPJS Kesehatan?

You can register for BPJS Kesehatan through the following methods:

  • Register online through the BPJS Kesehatan website
  • Register through BPJS Kesehatan mobile app
  • Register through BPJS Kesehatan service centers or partner banks
  • Register through BPJS Kesehatan Balikpapan Call Center

What Are the Eligibility Criteria for BPJS Kesehatan?

The following are the eligibility criteria for BPJS Kesehatan:

  • All Indonesian citizens
  • Foreigners residing in Indonesia with a valid KITAS (Limited Stay Permit Card)

What Is the Cost of BPJS Kesehatan?

The cost of BPJS Kesehatan varies depending on the income of the individual. The monthly contribution for BPJS Kesehatan ranges from Rp. 42,000 to Rp. 160,000 for individuals and Rp. 110,000 to Rp. 420,000 for families.

What Healthcare Services Are Covered by BPJS Kesehatan?

BPJS Kesehatan covers a wide range of healthcare services, including:

  • Inpatient care
  • Outpatient care
  • Dental care
  • Maternity care
  • Rehabilitative care
  • Emergency care
  • Medications
  • Laboratory tests
  • Radiology services

What Are the Exclusions of BPJS Kesehatan?

The following are the exclusions of BPJS Kesehatan:

  • Cosmetic treatments
  • Fertility treatments
  • Plastic surgery
  • Alternative medicine
  • Experimental treatment
  • Medical check-ups
  • Services provided by non-BPJS-affiliated healthcare providers

Conclusion

In conclusion, BPJS Kesehatan Balikpapan Call Center is a valuable resource for BPJS Kesehatan insurance holders in Balikpapan. You can contact the call center to get answers to your queries regarding BPJS Kesehatan. BPJS Kesehatan provides comprehensive health insurance coverage at an affordable cost. To avail of the benefits of BPJS Kesehatan, you can register through various methods, including BPJS Kesehatan Balikpapan Call Center. We hope this guide has been helpful to you in understanding BPJS Kesehatan Balikpapan Call Center.

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Closing Statement with Disclaimer

The information provided in this article is for educational and informational purposes only. It is not intended to be, nor does it constitute, legal, medical, or any other professional advice. We do not endorse any healthcare providers or services nor are we affiliated with BPJS Kesehatan. Please consult your healthcare provider or BPJS Kesehatan for specific advice relating to your situation.