Introduction
Greetings to our readers! Are you having trouble with your BNI Card and need assistance from their call center? You’ve come to the right place! BNI is one of Indonesia’s largest banks, and their card call center is a valuable resource for customers who need help with their cards.
In this article, we’ll provide an in-depth look at the BNI Card Call Center, including its services, hours of operation, and contact information. We’ll also answer some frequently asked questions to give you a better understanding of how the call center works.
So let’s get started!
What is BNI Card Call Center?
The BNI Card Call Center is a service provided by BNI Bank to assist customers with any issues or concerns they may have with their BNI Card. It’s a convenient and helpful resource for customers who need assistance with their banking needs.
Services Offered by BNI Card Call Center
The BNI Card Call Center offers a variety of services to help customers with their banking needs. These services include:
| Services Offered | Description |
|---|---|
| Card Activation | Customers can activate their BNI Cards by calling the BNI Card Call Center and following the instructions provided. |
| Card Replacement | If a customer’s BNI Card is lost or stolen, they can call the BNI Card Call Center to request a replacement card. |
| Card Blocking | If a customer’s BNI Card is lost or stolen, they can call the BNI Card Call Center to block their card to prevent any unauthorized transactions. |
| Balance Enquiry | Customers can check their BNI Card balance by calling the BNI Card Call Center and following the instructions provided. |
| Transaction History | Customers can check their BNI Card transaction history by calling the BNI Card Call Center and following the instructions provided. |
| Rewards Points Enquiry | Customers can check their BNI Card rewards points by calling the BNI Card Call Center and following the instructions provided. |
| Report Fraudulent Transactions | If a customer notices any fraudulent transactions on their BNI Card, they can call the BNI Card Call Center to report it and get assistance. |
Contact Information for BNI Card Call Center
Need to contact the BNI Card Call Center? Here’s how:
Phone Number: 1500046
International Phone Number: +62 21 1500046
Operating Hours: 24/7
Address:
BNI CARD CENTER Jakarta
Gedung BNI Card Center Lantai Dasar
Jl. MH Thamrin No. 1 Jakarta Pusat
Frequently Asked Questions
1. How can I activate my BNI Card?
To activate your BNI Card, call the BNI Card Call Center at 1500046 and follow the instructions provided.
2. Can I block my BNI Card if it’s lost or stolen?
Yes, if your BNI Card is lost or stolen, call the BNI Card Call Center to block your card and prevent any unauthorized transactions.
3. How can I check my BNI Card balance?
You can check your BNI Card balance by calling the BNI Card Call Center at 1500046 and following the instructions provided.
4. Can I report fraudulent transactions on my BNI Card?
Yes, if you notice any fraudulent transactions on your BNI Card, call the BNI Card Call Center to report it and get assistance.
5. Can I check my BNI Card rewards points?
Yes, you can check your BNI Card rewards points by calling the BNI Card Call Center and following the instructions provided.
6. What should I do if I need a replacement BNI Card?
If you need a replacement BNI Card, call the BNI Card Call Center to request a new card.
7. Is the BNI Card Call Center available 24/7?
Yes, the BNI Card Call Center is available 24/7 to assist customers with any banking needs or concerns.
8. How long does it take to get a replacement BNI Card?
The time it takes to receive a replacement BNI Card varies depending on your location and delivery options. Please contact the BNI Card Call Center for more information.
9. What should I do if I forget my BNI Card PIN?
If you forget your BNI Card PIN, call the BNI Card Call Center to reset your PIN and get assistance.
10. How can I change my BNI Card PIN?
To change your BNI Card PIN, call the BNI Card Call Center and follow the instructions provided.
11. How can I file a dispute for a transaction on my BNI Card?
If you need to file a dispute for a transaction on your BNI Card, call the BNI Card Call Center to report it and get assistance.
12. Can I use my BNI Card abroad?
Yes, you can use your BNI Card abroad. However, please note that there may be additional fees and restrictions depending on your location and usage.
13. How do I know if my BNI Card is expired?
You can check the expiration date of your BNI Card on the front of your card. If your card is expired, please call the BNI Card Call Center to request a replacement card.
Conclusion
Overall, the BNI Card Call Center is a helpful resource for customers who need assistance with their BNI Cards. With their variety of services and 24/7 availability, customers can get the help they need at any time.
If you have any further questions or concerns about your BNI Card, don’t hesitate to call the BNI Card Call Center for assistance. They are always ready and willing to help.
Take Action Today!
If you need assistance with your BNI Card, call the BNI Card Call Center at 1500046 today and get the help you need.
Disclaimer
The information contained in this article is for general informational purposes only. It does not constitute legal, financial or other professional advice. We do not make any guarantees about the completeness or accuracy of the information contained in this article. You should consult your own professional advisors before making any financial decisions.