Introduction
Greetings to all readers! In today’s fast-paced world, transportation is a critical aspect of our lives. We all need to move from one place to another, be it to work or to attend events. In Jakarta, Indonesia, Bluebird has become a household name when it comes to reliable and safe transportation services. This article aims to provide you with comprehensive information about Bluebird Jakarta’s call center and how it can make your daily commute hassle-free.
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Bluebird Jakarta call center has an extensive network of vehicles that cater to your mobility needs. Whether you need a taxi, bus, or limousine service, Bluebird Jakarta has got you covered. With its 24/7 customer support and easy booking system, you can be assured of a seamless experience.
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Let’s explore Bluebird Jakarta call center in more detail and discover the benefits it offers to its customers.
Bluebird Jakarta: The Company Overview
Founded in 1976, Bluebird Group has become a leading transportation company in Indonesia, with over 50,000 vehicles and more than 20,000 employees. Bluebird Jakarta, a subsidiary of Bluebird Group, has established itself as the most reliable and safe transportation service provider in the city.
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Bluebird Jakarta provides a wide range of transportation services, from taxis and buses to limousines and shuttle buses. The company has a fleet of over 23,000 Bluebird taxis, 1,000 Silver Bird limousines, and 3,500 Big Bird buses. With this extensive network, Bluebird Jakarta can cater to your transportation needs, no matter where you want to go.
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The Role of Bluebird Jakarta Call Center
Bluebird Jakarta call center plays a crucial role in the company’s operations. It serves as the central hub for customer service, bookings, and complaints. With its 24/7 customer support, you can easily book a ride, track your vehicle, and resolve any issues that you may encounter during your ride.
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The call center’s dedicated team of professionals ensures that your booking process is smooth and effortless. You can call the customer service hotline, send an email, or book your ride through the Bluebird app. The app offers various features such as real-time vehicle tracking, digital receipts, and cashless payments.
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Bluebird Jakarta Call Center: Complete Information
| Information | Details |
|---|---|
| Call Center Hotline | +62 21 7917 1234 |
| customercare@bluebirdgroup.com | |
| Website | https://www.bluebirdgroup.com |
| Service Hours | 24/7 |
| Booking Options | Call center hotline, email, Bluebird app |
| Payment Options | Cash, card, digital payments |
| Types of Vehicles | Taxis, limousines, buses |
FAQs
Q1. How can I book a ride with Bluebird Jakarta?
A1. You can book your ride through the call center hotline (+62 21 7917 1234), email (customercare@bluebirdgroup.com), or the Bluebird app. The app offers various features such as real-time vehicle tracking, digital receipts, and cashless payments.
Q2. What are the payment options available?
A2. Bluebird Jakarta accepts cash, card, and digital payments. You can pay using your debit or credit card or through various digital payment options such as OVO, Gopay, and DANA.
Q3. How does Bluebird Jakarta ensure the safety of its passengers?
A3. Bluebird Jakarta follows strict safety protocols and ensures that all its vehicles undergo regular inspections and maintenance. The company also provides its drivers with regular training on safe driving practices.
Q4. Can I book a limousine service with Bluebird Jakarta?
A4. Yes, Bluebird Jakarta offers a premium limousine service through its Silver Bird fleet. The fleet consists of luxury sedans and MPVs that cater to your high-end transportation needs.
Q5. Can I book a ride in advance?
A5. Yes, you can book a ride in advance. You can call the customer service hotline or book your ride through the Bluebird app.
Q6. How can I track my vehicle?
A6. You can track your vehicle in real-time through the Bluebird app. The app provides you with the driver’s name, photo, and vehicle number, making it easy for you to identify your ride.
Q7. What do I do if I have a complaint?
A7. If you have a complaint, you can call the customer service hotline or send an email to customercare@bluebirdgroup.com. The dedicated team of professionals will assist you in resolving your issue.
Q8. What types of vehicles does Bluebird Jakarta have?
A8. Bluebird Jakarta has a fleet of taxis, limousines, and buses. The company has over 23,000 Bluebird taxis, 1,000 Silver Bird limousines, and 3,500 Big Bird buses.
Q9. Does Bluebird Jakarta offer shuttle bus services?
A9. Yes, Bluebird Jakarta offers a shuttle bus service through its Big Bird fleet. The fleet caters to your transportation needs if you are traveling in a group or need to commute to work.
Q10. Can I book a taxi for an airport transfer?
A10. Yes, you can book a taxi for an airport transfer. Bluebird Jakarta has an exclusive airport taxi service that caters to your transportation needs to and from the airport.
Q11. Does Bluebird Jakarta offer corporate transportation services?
A11. Yes, Bluebird Jakarta offers corporate transportation services through its Bluebird Corporate program. The program provides companies with customized transportation solutions that cater to their business needs.
Q12. Can I request a specific type of vehicle?
A12. You can request a specific type of vehicle when you book your ride. Bluebird Jakarta offers various types of vehicles, including taxis, limousines, and buses.
Q13. Is the Bluebird app available for download?
A13. Yes, the Bluebird app is available for download on both Android and iOS platforms.
Conclusion: Take Action Now!
We hope this article has been informative and has provided you with a comprehensive overview of Bluebird Jakarta call center and its services. With its extensive fleet of vehicles and 24/7 customer support, Bluebird Jakarta has become the most reliable and safe transportation service provider in Jakarta.
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So, what are you waiting for? Take action now and book your ride with Bluebird Jakarta call center. Experience hassle-free and secure transportation services today!
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Closing Statement with Disclaimer
Disclaimer: The information presented in this article is for informational purposes only. The writer has made every effort to ensure the accuracy of the information provided. However, the writer is not liable for any errors or omissions that may occur in the content.
Thank you for reading this article on Bluebird Jakarta call center. We hope that you have gained valuable insights into the company and its services. If you have any questions, please feel free to contact us.
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