Greetings, dear readers! Are you planning a trip to Jakarta, Indonesia, and wondering which taxi service to choose? Look no further than Blue Bird Jakarta, the country’s most trusted and reliable transportation company. In this comprehensive guide, we will take a closer look at Blue Bird Jakarta’s call center, services, fares, and other important information you need to know before booking your ride.
Introduction
Blue Bird Jakarta is a prominent taxi service provider in Indonesia, with a history dating back to 1972. The company earned its reputation by offering safe, comfortable, and affordable rides to millions of customers across the country. With its extensive fleet of more than 30,000 taxis, Blue Bird Jakarta serves passengers in various cities, including Jakarta, Bali, Surabaya, and Bandung.
As part of its commitment to improving customer experience, Blue Bird Jakarta introduced a call center system that allows passengers to book a ride and get assistance from trained customer service representatives. The call center operates 24/7, making it easy for customers to book a ride anytime, anywhere.
The Benefits of Using Blue Bird Jakarta Call Center
Booking a ride through Blue Bird Jakarta call center offers numerous benefits, including:
| Benefits | Description |
|---|---|
| Convenience | You can book a ride or get assistance without leaving your home or office. |
| Round-the-clock availability | The call center operates 24/7, making it easy to book a ride anytime. |
| Personalized service | The customer service representatives are trained to provide personalized assistance and address any concerns. |
| Real-time updates | You can track your ride in real-time and get updates on the estimated time of arrival. |
About Blue Bird Jakarta
Blue Bird Jakarta is a leading taxi service provider in Indonesia, with a fleet of more than 30,000 taxis. The company has a strong reputation for providing safe, comfortable, and affordable rides to customers across the country. The company’s services include:
1. Blue Bird Taxi
The Blue Bird Taxi is the company’s flagship service and is known for its comfortable and safe rides. The taxis are equipped with air conditioning, GPS, and other modern amenities to make your ride enjoyable.
2. Silver Bird Taxi
The Silver Bird Taxi is a premium service that offers luxury rides to customers. The taxis are equipped with leather seats, Wi-Fi, and other high-end features to provide a comfortable and enjoyable ride.
3. Golden Bird Taxi
The Golden Bird Taxi is a top-of-the-line service that caters to high-end customers. The taxis are driven by professional drivers and offer a range of luxurious amenities, including in-car entertainment systems and refreshments.
4. THERA Taxi
The THERA Taxi is a specialized service that caters to customers with disabilities. The taxis are equipped with ramps and other features to provide a safe and comfortable ride to all passengers.
5. Big Bird Taxi
The Big Bird Taxi is a service that caters to large groups of passengers. The taxis are spacious and can accommodate up to seven passengers, making them ideal for families or groups of friends.
Blue Bird Jakarta Call Center Services
Blue Bird Jakarta call center offers a range of services to customers, including:
1. Booking a Ride
You can book a ride through the call center by providing your location, destination, and preferred taxi service. The customer service representative will provide you with the estimated fare and the number of the taxi that will pick you up.
2. Tracking Your Ride
You can track your ride in real-time through the Blue Bird Jakarta app or by calling the call center. The customer service representative will provide you with updates on the estimated time of arrival and any delays.
3. Cancelling a Ride
You can cancel a ride that you have booked through the call center by calling the customer service representative. However, you may be charged a cancellation fee depending on the time of cancellation.
4. Reporting Lost Items
If you have lost an item in a Blue Bird Jakarta taxi, you can report it to the call center. The customer service representative will assist you in locating the item and returning it to you.
5. Providing Feedback
You can provide feedback on your ride or the customer service experience by calling the call center. Blue Bird Jakarta values customer feedback and uses it to improve its services.
Blue Bird Jakarta Fares
Blue Bird Jakarta offers transparent and affordable fares to customers. The fares are calculated based on distance and time, and there are no hidden charges.
The Fares for Blue Bird Taxi
The minimum fare for Blue Bird Taxi is IDR 25,000, and the fare increases by IDR 5,000 for every kilometer after the first three kilometers. The fare also increases by IDR 2,000 for every minute of waiting time.
The Fares for Silver Bird Taxi
The minimum fare for Silver Bird Taxi is IDR 60,000, and the fare increases by IDR 7,000 for every kilometer after the first three kilometers. The fare also increases by IDR 2,000 for every minute of waiting time.
The Fares for Golden Bird Taxi
The minimum fare for Golden Bird Taxi is IDR 100,000, and the fare increases by IDR 10,000 for every kilometer after the first three kilometers. The fare also increases by IDR 2,000 for every minute of waiting time.
FAQs
1. What is Blue Bird Jakarta?
Blue Bird Jakarta is a leading taxi service provider in Indonesia with a fleet of more than 30,000 taxis.
2. How can I book a ride with Blue Bird Jakarta?
You can book a ride by calling the Blue Bird Jakarta call center or using the Blue Bird Jakarta app.
3. What are the benefits of using Blue Bird Jakarta call center?
Booking a ride through the call center offers convenience, round-the-clock availability, personalized service, and real-time updates.
4. What are the different services offered by Blue Bird Jakarta?
Blue Bird Jakarta offers Blue Bird Taxi, Silver Bird Taxi, Golden Bird Taxi, THERA Taxi, and Big Bird Taxi services.
5. How are Blue Bird Jakarta fares calculated?
The fares for Blue Bird Jakarta are calculated based on distance and time, and there are no hidden charges.
6. Can I cancel a ride that I have booked through Blue Bird Jakarta call center?
Yes, you can cancel a ride by calling the customer service representative. However, you may be charged a cancellation fee.
7. How can I provide feedback on my ride or the customer service experience?
You can provide feedback by calling the Blue Bird Jakarta call center.
8. What is the minimum fare for Blue Bird Taxi?
The minimum fare for Blue Bird Taxi is IDR 25,000.
9. What is the minimum fare for Silver Bird Taxi?
The minimum fare for Silver Bird Taxi is IDR 60,000.
10. What is the minimum fare for Golden Bird Taxi?
The minimum fare for Golden Bird Taxi is IDR 100,000.
11. Can I track my ride in real-time?
Yes, you can track your ride in real-time through the Blue Bird Jakarta app or by calling the call center.
12. What should I do if I lose an item in a Blue Bird Jakarta taxi?
You can report the lost item to the call center, and the customer service representative will assist you in locating the item and returning it to you.
13. Is Blue Bird Jakarta available in other cities besides Jakarta?
Yes, Blue Bird Jakarta operates in various cities across Indonesia, including Bali, Surabaya, and Bandung.
Conclusion
In conclusion, Blue Bird Jakarta is the ultimate taxi service provider in Indonesia, with a range of services to cater to all customers’ needs. Booking a ride through the Blue Bird Jakarta call center is convenient, safe, and reliable, offering numerous benefits to customers. We hope this guide has provided you with valuable information on Blue Bird Jakarta’s call center, services, fares, and other important details. Book your ride with Blue Bird Jakarta today and experience the best transportation service in Indonesia!
Disclaimer: The information provided in this article is accurate as of the published date. Prices, services, and other details may change without notice due to company policy updates. Please check with Blue Bird Jakarta for the latest information.