Introduction
Welcome to BII Jakarta, your go-to call center for all your banking needs. At BII Jakarta, we believe in providing exceptional customer service, and we are proud to be the leading provider of banking solutions in Indonesia. Our team of experienced professionals is dedicated to delivering the highest standard of service, and we are committed to ensuring that your needs are met promptly and efficiently.
With our user-friendly online banking platform, you can access a wide range of services, from checking your account balance to transferring funds and paying bills. Our call center is available 24/7, and we have an extensive network of ATMs and branches throughout Indonesia. Whether you need assistance with your account or have a question about one of our products, our team is always here to help.
So, why choose BII Jakarta? Let’s take a closer look at our services and discover why we are the best choice for all your banking needs.
About BII Jakarta: Our History and Mission
Established in 1959, BII Jakarta has a long history of providing innovative banking solutions to customers throughout Indonesia. Our mission is to be the leading provider of banking services, offering innovative products and exceptional customer service that exceeds our customers’ expectations. We aim to build long-term relationships with our customers based on trust, reliability, and transparency, and we are committed to delivering the highest standard of service at all times.
👉Did you know?
BII Jakarta is a subsidiary of the Maybank Group, one of the largest financial institutions in Southeast Asia. Maybank has a presence in over 18 countries and serves more than 22 million customers worldwide.
Our Products and Services
At BII Jakarta, we offer a wide range of products and services, including:
| Products | Services |
|---|---|
| Checking and savings accounts | Account management |
| Credit cards | Card management |
| Investment products | Investment advice and management |
| Personal loans | Loan application and management |
| Online and mobile banking | Account access and management |
👉Did you know?
BII Jakarta offers a range of Shariah-compliant banking products and services for customers who prefer Islamic finance options.
FAQs
What are the benefits of using BII Jakarta?
BII Jakarta offers a wide range of banking products and services, including online and mobile banking, investment products, and Shariah-compliant finance options. We are committed to providing exceptional customer service, and our team is available 24/7 to assist with your needs.
How do I open an account with BII Jakarta?
You can open an account with BII Jakarta online or at one of our branches. You will need to provide your personal details, including your name, address, and identification documents, to complete the application process.
How do I access my BII Jakarta account online?
You can access your BII Jakarta account online by visiting our website and logging in with your username and password. If you have not yet registered for online banking, you can do so from our website.
What are the fees and charges for BII Jakarta’s products and services?
The fees and charges for BII Jakarta’s products and services vary depending on the type of account or service you choose. Please refer to our website or contact our call center for more information.
What is BII Jakarta’s phone number?
BII Jakarta’s call center is available 24/7. You can reach us at +62 21 5799 9888.
What is BII Jakarta’s address?
BII Jakarta has branches throughout Indonesia. Please refer to our website for a list of our locations.
How do I report a lost or stolen debit or credit card?
If your debit or credit card is lost or stolen, please contact our call center immediately to report the issue.
Does BII Jakarta offer investment advice?
Yes, BII Jakarta offers investment advice and management services. Our team of experienced professionals can help you make informed investment decisions that meet your financial goals.
What is BII Jakarta’s policy on customer privacy?
BII Jakarta is committed to protecting our customers’ privacy. We have strict policies and procedures in place to ensure that your personal information is kept confidential and secure at all times.
How do I contact BII Jakarta’s customer service?
You can contact BII Jakarta’s customer service by phone, email, or through our website’s live chat feature. Our team is available 24/7 to assist with your needs.
Does BII Jakarta offer personal loans?
Yes, BII Jakarta offers a range of personal loans to meet your financing needs. Our loans come with competitive interest rates and flexible repayment terms.
What is BII Jakarta’s policy on responsible lending?
BII Jakarta is committed to responsible lending practices. We ensure that our loans are affordable and that our customers understand the terms and conditions of their loans before they sign the agreement.
How do I apply for a credit card with BII Jakarta?
You can apply for a credit card with BII Jakarta online or at one of our branches. You will need to provide your personal and financial details to complete the application process.
What is BII Jakarta’s policy on overdrafts?
BII Jakarta offers overdraft facilities to customers who require short-term financing. Our overdrafts come with competitive interest rates, and we ensure that our customers understand the terms and conditions of their overdraft facilities before they use them.
The Benefits of Choosing BII Jakarta
At BII Jakarta, we pride ourselves on providing exceptional customer service and delivering innovative banking solutions to meet your needs. Here are just a few of the benefits of choosing BII Jakarta:
- 24/7 customer service
- User-friendly online and mobile banking platforms
- Wide range of products and services
- Shariah-compliant finance options
- Experienced and dedicated team of professionals
Take Action Today: Contact BII Jakarta
Whether you need assistance with your account or have a question about our products and services, our team is here to help. Contact us today to learn more about how BII Jakarta can meet all your banking needs.
Disclaimer
This article is for informational purposes only and should not be construed as financial advice. Please consult with a financial professional before making any investment or financial decisions.