Introduction
Greetings to all our readers, whether you work in a call center or not, headphones are essential in our daily lives. However, call center agents need a specific type of headphone to make and receive calls in a noisy environment. A good quality headphone can help improve work-life balance by reducing stress levels and increasing productivity.
As technology advances, call centers are no longer limited to wired headphones. With the rise of wireless headphones, call center agents can now move around freely and conduct business from anywhere in the office without any distractions.
In this article, we will take a deep dive into the best wireless headphones for call centers, their features, and how they can improve your work-life. If you are looking to enhance your call center experience, then read on to find out more.
Best Wireless Headphones for Call Centers
As mentioned earlier, call center agents require specific headphones to make and receive calls effectively. Here are the best wireless headphones for call centers:
| Headphone Name | Features | Price |
|---|---|---|
| Bose QuietComfort 35 II | Noise-cancellation, Alexa voice control, 20-hour battery life | $299 |
| Jabra Evolve 75e | Noise-cancellation, 14-hour battery life, Skype certified | $259 |
| Sennheiser MB 660 UC | Noise-cancellation, 30-hour battery life, Skype certified | $469 |
| Plantronics Voyager 8200 UC | Noise-cancellation, 24-hour battery life, Skype certified | $379 |
The Features
All the headphones listed above come with noise-cancellation features to reduce background noise and help call center agents focus on their work. Additionally, they have long battery life, which is crucial for those long hours. It is also worth noting that all are Skype certified, ensuring that you have a reliable and high-quality experience during conference calls.
Bose QuietComfort 35 II
The Bose QuietComfort 35 II is a top-of-the-line wireless headphone that has Alexa voice control. This means that agents can be more productive and handle calls even when their hands are busy doing something else. With its 20-hour battery life, agents can use it for an entire workday without having to recharge it.
Jabra Evolve 75e
The Jabra Evolve 75e is an excellent noise-cancelling headphone with a battery life of up to 14 hours. Its design is specifically for professionals who need reliable audio and connectivity while on the move. It comes with a Skype-certified four-microphone system to ensure exceptional call quality.
Sennheiser MB 660 UC
The Sennheiser MB 660 UC is the Cadillac of call center wireless headphones, with its advanced noise-cancellation feature and a whopping battery life of up to 30 hours. It comes with a touchpad that allows users to control their calls, music, and volume easily. It is also Skype certified, which means it has excellent sound quality.
Plantronics Voyager 8200 UC
The Plantronics Voyager 8200 UC is excellent for call center agents who may work in a noisy environment. It has a noise-cancellation feature and a 24-hour battery life. It comes with Bluetooth connectivity, which means that agents can connect to multiple devices, including smartphones and laptops, making their work more manageable.
Frequently Asked Questions (FAQs)
FAQ 1: Are these headphones compatible with all devices?
Yes, all of these wireless headphones are compatible with most devices, including smartphones, laptops, and computers.
FAQ 2: Can these headphones be used for non-work-related activities, such as listening to music?
Yes, they can be used for non-work-related activities. However, keep in mind that they are specifically designed for call center work, so their sound quality may not be as good compared to headphones designed solely for listening to music.
FAQ 3: Are these headphones comfortable to wear for long hours?
Yes, all of these headphones are designed with comfort in mind. They come with memory foam cushioning that adapts to the user’s ear, reducing pressure points and ensuring comfort during long hours of use.
FAQ 4: How long does it take to charge these headphones?
It depends on the model and the battery life. However, on average, it takes about 2-3 hours to charge these headphones fully.
FAQ 5: Do these headphones have a warranty?
Yes, most of these headphones come with a warranty. The duration of the warranty varies from one brand to another.
FAQ 6: Are these headphones easy to set up and use?
Yes, they are easy to set up and use. All of the models listed above come with straightforward instructions for setup, and they are user-friendly.
FAQ 7: Do these headphones have a microphone?
Yes, all of these wireless headphones come with built-in microphones, ensuring that agents can make and receive calls with ease.
FAQ 8: Can I connect these headphones to my TV?
It depends on the model and whether your TV has Bluetooth connectivity. Additionally, the sound quality may not be as good as when connected to a smartphone or a laptop.
FAQ 9: Are these headphones water-resistant?
It depends on the model. Some models, such as the Plantronics Voyager 8200 UC, have water-resistant features, while others do not.
FAQ 10: Do these headphones have a noise-cancelling feature?
Yes, all of these headphones come with a noise-cancelling feature, which means they can reduce background noise and improve call quality.
FAQ 11: Can I use these headphones for gaming?
Yes, they can be used for gaming. However, keep in mind that they are designed for call center work, so their sound quality may not be as good compared to headphones designed solely for gaming.
FAQ 12: Do these headphones have a range limit?
Yes, they do. The range limit varies from one model to another. On average, the range limit is between 30 and 50 feet.
FAQ 13: Can I use these headphones during a workout?
It depends on the model. Some models, such as the Jabra Evolve 75e, have a sweat-resistant design, while others do not.
Conclusion
In conclusion, choosing the right wireless headphone for call center work is crucial to ensure high-quality communication and productivity. We hope this article has been informative, and we encourage you to try out one of the wireless headphones listed above to improve your work-life balance.
Don’t let background noise and distractions hinder your work; try using the best wireless headphones for call centers today.
If you have any further questions regarding wireless headphones, please feel free to contact us. We’re happy to help!
Closing Statement with Disclaimer
The information in this article is for educational and informational purposes only and is not intended as health or professional advice. Consult with a qualified professional for customized advice.
We strive to provide accurate information in our articles; however, we cannot guarantee the accuracy or completeness of the information presented. We are not liable for any errors or omissions in this information or for any loss or damage caused by your reliance on the information provided herein.
Lastly, the wireless headphones listed above may not be suitable for everyone; please consult with a qualified professional to determine which headphones are most suitable for your specific needs.