Introduction
Welcome to our comprehensive guide on Batik Air Pusat Call Center. In today’s fast-paced world, airline companies are competing fiercely with each other to provide the best service to their customers. The Batik Air Pusat Call Center is an excellent example of this, as it offers exceptional customer support to its passengers.
In this guide, we will discuss everything you need to know about the Batik Air Pusat Call Center. We have covered various aspects of the call center, including its benefits, services, and how to get in touch with them. So, without further ado, let’s get started!
The History of Batik Air Pusat Call Center
Batik Air Pusat is an Indonesian airline that was established in 2013. It is a subsidiary of the Lion Air Group and operates domestic and international flights. The airline is known for providing excellent service to its customers, and the Batik Air Pusat Call Center is no exception.
The call center was launched in 2014, a year after the airline was established. It has since become an integral part of the airline’s customer support system. The Batik Air Pusat Call Center operates 24 hours a day, seven days a week, and is available to assist passengers with their queries and concerns.
The Benefits of Using Batik Air Pusat Call Center
Using the Batik Air Pusat Call Center comes with several benefits. First and foremost, it offers convenience. Passengers can get in touch with the call center from anywhere, at any time, and get their queries resolved quickly.
The call center offers a range of services, including flight reservations, booking changes, baggage inquiries, and more. The agents are well-trained and knowledgeable, and they can provide accurate information to passengers.
The Batik Air Pusat Call Center is also an excellent platform for passengers who require special assistance. For example, passengers with disabilities or medical conditions can request wheelchair assistance or special meals through the call center.
Services Offered by Batik Air Pusat Call Center
The Batik Air Pusat Call Center offers a range of services to its passengers. Some of the most popular services are:
- Flight reservations: Passengers can book their flights over the phone through the call center.
- Booking changes: Passengers can make changes to their bookings, such as flight dates or times, through the call center.
- Baggage inquiries: Passengers can get information about baggage allowance, restrictions, and charges through the call center.
- Special assistance: Passengers with disabilities or medical conditions can request special assistance, such as wheelchair assistance, through the call center.
- Cargo services: The call center also offers information about cargo services for those who wish to send goods through Batik Air Pusat.
Getting in Touch with Batik Air Pusat Call Center
There are several ways to get in touch with the Batik Air Pusat Call Center. The easiest and most convenient way is to call their hotline number. The hotline number is:
| Country | Hotline Number |
|---|---|
| Indonesia | 0804-1-888-888 |
| Malaysia | 1800-81-8788 |
| Singapore | 1800-81-3030 |
| Australia | 1300-885-865 |
| China | 4008-808-919 |
| Japan | 0570-666-057 |
| South Korea | 00798-14-800-8002 |
Passengers can also get in touch with the call center through email or social media. The email address is info@batikair.com, and the social media accounts are:
- Facebook: https://www.facebook.com/batikair
- Twitter: https://twitter.com/batikairlines
- Instagram: https://www.instagram.com/batik_airlines/
Batik Air Pusat Call Center FAQs
1. What is the Batik Air Pusat Call Center?
The Batik Air Pusat Call Center is a platform where passengers can get in touch with the airline’s customer support agents to get their queries resolved.
2. What are the benefits of using the Batik Air Pusat Call Center?
The benefits of using the call center include convenience, accurate information, and access to a range of services, including flight reservations, booking changes, and special assistance.
3. How do I get in touch with the Batik Air Pusat Call Center?
You can get in touch with the call center by calling the hotline number, emailing them, or reaching out to them on social media.
4. What services does the Batik Air Pusat Call Center offer?
The call center offers a range of services, including flight reservations, booking changes, baggage inquiries, special assistance, and cargo services.
5. When is the Batik Air Pusat Call Center available?
The call center operates 24 hours a day, seven days a week, and is available to assist passengers with their queries and concerns.
6. What is the hotline number for the Batik Air Pusat Call Center?
The Batik Air Pusat Call Center hotline number is 0804-1-888-888 for passengers in Indonesia.
7. Can I make bookings through the Batik Air Pusat Call Center?
Yes, you can make flight reservations over the phone through the call center.
8. What is the email address for the Batik Air Pusat Call Center?
The email address for the Batik Air Pusat Call Center is info@batikair.com.
9. What social media accounts does the Batik Air Pusat Call Center have?
The call center has accounts on Facebook, Twitter, and Instagram.
10. What services are available for passengers with disabilities or medical conditions?
Passengers with disabilities or medical conditions can request special assistance, such as wheelchair assistance, through the call center.
11. Can I get information about cargo services through the Batik Air Pusat Call Center?
Yes, the call center offers information about cargo services for passengers who wish to send goods through Batik Air Pusat.
12. What is the hotline number for Batik Air Pusat Call Center in Malaysia?
The hotline number for Batik Air Pusat Call Center in Malaysia is 1800-81-8788.
13. What is the hotline number for Batik Air Pusat Call Center in Singapore?
The hotline number for Batik Air Pusat Call Center in Singapore is 1800-81-3030.
Conclusion
Overall, the Batik Air Pusat Call Center is an excellent platform for passengers who require assistance with their flights. It offers convenience, accurate information, and a range of services, including special assistance for passengers with disabilities or medical conditions.
If you need to get in touch with the call center, you can do so through the hotline number, email, or social media. So, don’t hesitate to reach out to them if you have any queries or concerns.
Take Action now and call Batik Air Pusat Call Center for your next flight!
Closing Statement with Disclaimer
The information provided in this article is accurate at the time of writing. However, the airline may update its policies and procedures, and the information may become outdated. Always check with the airline before making any bookings or changes to your flights.