Introduction
Greetings, dear readers! The banking sector has always been an integral part of our lives, and it’s a sector that’s constantly evolving to adapt to the changing times. Bank of Baroda is one such bank that has been providing reliable banking solutions to its customers for over a century. However, with the pandemic hitting the world, the way banking services are delivered has undergone a radical shift. Keeping up with the times, Bank of Baroda has set up a call center to cater to the needs of its customers in the safety of their homes. In this article, we will provide you with an in-depth understanding of the Bank of Baroda call center, its services, and how you can benefit from it.
Why Bank of Baroda Call Center?
With the COVID-19 pandemic raging on, social distancing and staying at home have become the need of the hour. In such times, visiting a bank for your routine financial transactions may not always be possible. The Bank of Baroda call center provides a seamless and hassle-free experience where customers can get their queries answered or issues resolved from the comfort of their homes.
How to Reach the Bank of Baroda Call Center?
It’s simple! The Bank of Baroda call center can be reached through their dedicated toll-free number, 1800 102 4455. The call center operates 24×7, which means you can get assistance at any time of the day.
Services Offered by Bank of Baroda Call Center
The Bank of Baroda call center offers a range of services, from addressing your account-related queries to providing you with information about the bank’s products and services. Let’s take a closer look at the services offered:
| Services | Description |
|---|---|
| Account Balance Enquiry | Customers can check their account balance via the call center, without having to visit the branch. |
| Account Statement Request | Customers can request for their account statement through the call center, which will be sent to their registered email address. |
| Account Closure Request | Customers can request for account closure through the call center, based on the bank’s terms and conditions. |
| Cheque Book Request | Customers can request for a new cheque book through the call center. |
| Information about Products and Services | Customers can get information about the bank’s products and services, such as loans, credit cards, and more. |
| Complaint Resolution | Customers can raise their complaints with the call center and get them resolved. |
FAQs
1. Can I change my registered mobile number through the call center?
Yes, you can change your registered mobile number by providing the required details to the call center executive.
2. Do I have to pay any charges to use the Bank of Baroda call center?
No, the call center service is free of cost for Bank of Baroda customers.
3. Can I request for a new ATM card through the call center?
No, you cannot request for a new ATM card through the call center. However, you can request for a new PIN number.
4. Can I request for a loan through the call center?
Yes, you can get information about the bank’s loan products through the call center, but you cannot request for a loan.
5. Is the call center available in multiple languages?
Yes, the call center is available in multiple languages, including English and Hindi.
6. Can I change my account details through the call center?
No, for security reasons, you cannot change your account details through the call center. You will have to visit the branch for the same.
7. Can I request for a new credit card through the call center?
No, you cannot request for a new credit card through the call center. However, you can get information about the bank’s credit card products.
8. How long does it take for a complaint to be resolved?
The time taken to resolve a complaint depends on the nature of the complaint. However, Bank of Baroda aims to resolve all complaints at the earliest.
9. Is the call center available on Sundays and public holidays?
Yes, the call center operates 24×7, including Sundays and public holidays.
10. Can I request for a new passbook through the call center?
No, you cannot request for a new passbook through the call center. However, you can request for an account statement.
11. Can I get information about my loan account through the call center?
Yes, you can get information about your loan account through the call center.
12. Can I get information about the bank’s fixed deposit rates through the call center?
Yes, you can get information about the bank’s fixed deposit rates through the call center.
13. Can I request for a change of address through the call center?
No, for security reasons, you cannot request for a change of address through the call center. You will have to visit the branch for the same.
Conclusion
With the Bank of Baroda call center, banking services are just a phone call away. The call center provides a range of services, from addressing your account-related queries to providing you with information about the bank’s products and services. With their dedicated team of executives, customer satisfaction is guaranteed. So, why wait? Call the Bank of Baroda call center now and experience banking like never before.
Closure statement with Disclaimer
The above article is for informational purposes only and should not be considered as financial advice. The terms and conditions of Bank of Baroda are subject to change, and readers are advised to check the official website or visit the branch for further information. We do not guarantee the accuracy or completeness of the information provided in the article, and readers are advised to use their discretion while making any financial decisions.