The Ultimate Guide to Bandara Halim Call Center
Are you planning a trip to Jakarta and seeking a convenient airport to fly to? Look no further than Bandara Halim Perdanakusuma – Jakarta’s secondary airport located in East Jakarta. With its strategic location and excellent facilities, Halim Perdanakusuma Airport (HLP) is the right choice for both domestic and international flights, connecting millions of travelers worldwide. To make your travel experience even more delightful, Bandara Halim offers an exceptional call center service, which is available 24/7. Whether you want to book your tickets, inquire about your flight status, or have any other concerns, the Bandara Halim call center is here to help you. In this article, we’ll dive deep into the Bandara Halim call center service and all other aspects of the airport to help you make the most of your travel experience.
Introducing Bandara Halim Perdanakusuma Airport
Location and Overview
Bandara Halim Perdanakusuma Airport is an airport located in East Jakarta. It is named after Air Vice-Marshal Halim Perdanakusuma, an Indonesian aviator. The airport is mainly used for military, private, and charter flights, but it also serves commercial flights from selected airlines.
History
The airport was originally built by the Dutch colonial government in 1938 and was used as a military airbase. After Indonesian independence, the airport was operated by the Indonesian Air Force. In 2014, Bandara Halim Perdanakusuma Airport was opened to commercial flights as a secondary airport in Jakarta
Facilities
| Facility | Description |
|---|---|
| Terminal | The airport has one passenger terminal that serves both domestic and international flights. |
| Runway | Bandara Halim Perdanakusuma has two runways, each with a length of 3,000 meters. |
| Parking | The airport has ample parking space, with up to 800 parking lots available for public use. |
| Food and Beverages | Various restaurants, cafes and Mini markets are available to cater to the passengers’ culinary needs. |
| Retail | Several retail stores are available to cater to the passengers’ shopping needs. |
| ATM and Currency Exchange | Several ATM and currency exchange services are available for the convenience of the passengers. |
| Other facilities | Other facilities such as WiFi, prayer room, luggage trolley, etc., are provided for the passengers’ comfort. |
Connectivity
Bandara Halim Perdanakusuma is easily accessible via various modes of transportation, including taxis, shuttle buses, and online ride-hailing services, such as Grab and Gojek. The airport is also linked to several highways and toll roads that connect it to other parts of Jakarta and its surroundings.
The Bandara Halim Call Center Service
About Bandara Halim Call Center
The Bandara Halim call center is a customer service center that caters to passengers’ travel needs. The call center is available 24/7 and offers services in both Indonesian and English languages. Passengers can contact the call center for various purposes, such as booking and rescheduling their tickets, inquiring about their flight status, asking for airport information, and addressing any other concerns they might have.
Why Use Bandara Halim Call Center?
The Bandara Halim call center offers numerous benefits to the passengers, such as:
- Convenience: The call center is accessible 24/7, making it easy for passengers to connect with the airport authorities at any time.
- Expert Assistance: The call center is staffed with experienced and trained customer service personnel who can provide prompt and accurate responses to passengers’ queries.
- Multi-language Support: The call center offers services in both Indonesian and English languages, making it easier for international passengers to communicate with the airport authorities.
- Real-time Information: Passengers can get real-time information about their flight status, delays, cancellations, and other updates through the call center.
- Personalized Service: The call center staff can offer personalized assistance to passengers who have special needs, such as wheelchair assistance, medical needs, and traveling with infants.
How to Contact Bandara Halim Call Center?
Passengers can contact the Bandara Halim call center through the following channels:
- Phone: +62-21-808-959-59
- Email: info@halimairport.co.id
- Online Chat: Available on the official website of Bandara Halim Perdanakusuma Airport
FAQs – Frequently Asked Questions
1. What is Bandara Halim Perdanakusuma Airport’s IATA code?
The IATA code for Bandara Halim Perdanakusuma Airport is “HLP.”
2. What is the distance between Bandara Halim and Jakarta city center?
The distance between Bandara Halim and Jakarta city center is approximately 15 kilometers.
3. How many airlines operate at Bandara Halim Perdanakusuma Airport?
Currently, five airlines operate at Bandara Halim Perdanakusuma Airport, including Citilink, Batik Air, Sriwijaya Air, NAM Air, and Wings Air.
4. How many terminals does Bandara Halim Perdanakusuma Airport have?
Bandara Halim Perdanakusuma Airport has one passenger terminal that serves both domestic and international flights.
5. What is the maximum capacity of the Bandara Halim parking area?
The Bandara Halim parking area can accommodate up to 800 cars.
6. How far in advance should I arrive at the airport?
It is recommended that passengers arrive at the airport at least two hours before their scheduled departure time.
7. Does Bandara Halim offer free WiFi?
Yes, Bandara Halim offers free WiFi to its passengers.
8. What is the Bandara Halim call center’s operating hours?
The Bandara Halim call center operates 24/7.
9. Can I book my tickets through the call center?
Yes, you can book and reschedule your tickets through the Bandara Halim call center.
10. Are there any restaurants or cafes available at the airport?
Yes, there are several restaurants, cafes, and mini markets available at Bandara Halim to cater to passengers’ culinary needs.
11. Is there any currency exchange service available at the airport?
Yes, there are several ATM and currency exchange services available at Bandara Halim for the convenience of the passengers.
12. Can I get wheelchair assistance at the airport?
Yes, you can get wheelchair assistance at Bandara Halim. Please contact the call center in advance to make arrangements.
13. Can I bring my pets on board?
It depends on the airline’s pet policy. Please check with your airline before booking your ticket.
Conclusion
Bandara Halim Perdanakusuma Airport is an excellent choice for travelers visiting Jakarta, offering top-notch facilities and services to ensure a seamless travel experience. Its call center service sets it apart from other airports, providing passengers with easy access to airport authorities at any time. We hope this guide has provided you with all the necessary information about the Bandara Halim call center and other aspects of the airport. If you have any further queries about the airport or its services, don’t hesitate to contact the call center or visit the official website.
Take Action Now
If you’re planning a trip to Jakarta, consider Bandara Halim Perdanakusuma Airport as your airport of choice. Book your tickets through the call center, and enjoy a hassle-free travel experience!
Disclaimer
This article is written for informational purposes only. The information provided in this article is subject to change and should not be considered as professional advice. Always check with the airport and relevant authorities for the latest information and guidelines.