Introduction
Greetings to all our readers! In the world of globalization and digital connectivity, many Australians have found their way to the Philippines for different reasons, including work. One of the most popular employment opportunities for Australians in the Philippines is being part of the Ortigas call center industry. This has led to a significant increase in the number of Aussies living in Ortigas and becoming part of the community.
In this article, we will explore the life of an Australian in Ortigas call center. We will discuss their daily routine, work-life balance, and cultural adjustments. Furthermore, we will help you understand the reasons behind their migration and the benefits they acquire from working in Ortigas.
So, let’s dive into this unique topic and gain more insights into the life of an Australian in Ortigas call center.
Reasons Behind Migrating To Ortigas
There are different reasons why Australians migrate to Ortigas. Here are some of the most common reasons:
1. High Demand for English Speakers
The Ortigas call center industry is known for providing customer service and support to many businesses around the world. Thus, the demand for English-speaking employees is high. Australians, known for their great communication skills, are one of the top choices for these companies.
2. Better Employment Opportunities
The Australian job market is highly competitive, and many cannot find satisfying employment due to various reasons such as lack of experience or qualifications. Ortigas call centers provide opportunities for Australians with English proficiency to work in a lucrative industry with good pay and benefits package.
3. Cultural Immersion
Working in Ortigas allows Australians to immerse themselves in a new culture and learn more about the Philippines. This experience broadens their perspectives, enhances their communication skills, and makes them more culturally adaptable.
4. Travel Opportunities
The Philippines, being an archipelago composed of more than 7,000 islands, offers a wide range of travel opportunities for expats. Working in Ortigas provides Australians with a chance to explore the beauty of the Philippines and neighboring countries.
5. Humanitarian Work
Many Australians working in Ortigas work with non-government organizations and humanitarian agencies, providing aid to the less fortunate in society. This experience allows them to contribute to society while gaining new skills and knowledge.
6. Personal Growth
Moving to a new place and experiencing a different culture can be a challenge, but it also provides great opportunities for personal growth. Australians working in Ortigas satisfy their curiosity, challenge their boundaries, and ultimately grow as individuals.
7. Better Career Advancement Opportunities
Working in Ortigas provides Australians with better career advancement opportunities. The skills gained and the experience acquired in the Ortigas call center industry can translate into better job opportunities in the future.
A Day in the Life of an Australian in Ortigas Call Center
Here is a typical day in the life of an Australian in Ortigas:
Morning routine
An Australian in Ortigas usually wakes up early in the morning, around 5-6 am. After getting ready, they enjoy a cup of coffee and have a light breakfast before going to work.
Travel to Work
Ortigas is a bustling business district, and traffic can be heavy. Thus, Australians in Ortigas usually leave their homes around 7-8 am to avoid heavy traffic. They usually take public transportation or drive to work.
Start of Work
The workday usually starts at 9 am. Australians in Ortigas work in shifts, and their working hours may vary depending on their schedule.
Lunchtime
Lunch breaks usually happen around noon, and Australians in Ortigas have various options for food. They can either bring their own food, order from nearby restaurants or food stalls, or join their colleagues in the cafeteria.
Afternoon Work
Afternoon work can be busy, and Australians in Ortigas usually work in teams to provide excellent service to their clients. They communicate with clients through phone, email, or chat.
End of Work
The end of workday usually happens around 6 pm. After work, Australians in Ortigas can do various activities, depending on their interests. Some go to the gym, while others attend social events or go home to spend time with their families.
Cultural Adjustments of Australians in Ortigas
Adjusting to a new culture can be challenging, and Australians in Ortigas are no exception. Here are some of the cultural adjustments that they have to go through:
1. Language Barrier
The most obvious cultural difference for Australians in Ortigas is the language barrier. Though most Filipinos can speak English, there may be certain accents or localized jargon that Aussies might find confusing. Adjusting to the local language and culture may take some time, but it eventually leads to better communication and rapport with colleagues and clients.
2. Work Ethic
The work ethic of Filipinos may differ from what Australians are used to. Filipinos may have a more relaxed approach to work, and sometimes they can be less formal than what Aussies are accustomed to. It is essential to understand this difference and adjust to it to establish good working relationships.
3. Time Management
Time management is another crucial aspect of the work culture in Ortigas. Filipinos may have a different approach to time management, and Australians may find that meetings and deadlines are not always strictly enforced. Understanding and adapting to these cultural differences can lead to a more productive and harmonious work environment.
4. Social Culture
Social culture in Ortigas may be different from what Australians are used to. Filipinos are known for being very social and hospitable, and Aussies may have different social expectations. It’s important to understand and appreciate this cultural difference, as it can enhance social connections and relationships.
Benefits of Working in Ortigas Call Center Industry
Working in Ortigas call center industry provides a range of benefits to Australians working in this industry. Here are some of the benefits:
1. Competitive Salary and Benefits
The Ortigas call center industry offers a competitive salary and benefits package to its employees, including health insurance, bonuses, and paid leaves.
2. Career Advancement Opportunities
Working in the Ortigas call center industry can provide Australians with better career advancement opportunities. The skills acquired in this industry can translate into future leadership roles and higher-paying jobs.
3. Exposure to Different Industries
The Ortigas call center industry provides exposure to different industries, including finance, healthcare, and e-commerce. This experience can broaden the skillset of Australians, making them more marketable in the job market.
4. Skill Enhancement
The Ortigas call center industry provides opportunities for skill enhancement, including language proficiency, customer service, and problem-solving. These skills can translate into better job opportunities in the future.
Australian in Ortigas Call Center – Table of Information
| Topic | Details |
|---|---|
| Main Reasons Behind Migration | High demand for English speakers, better employment opportunities, cultural immersion, travel opportunities, humanitarian work, personal growth, better career advancement opportunities |
| A Day in the Life | Morning routine, travel to work, start of work, lunchtime, afternoon work, end of work |
| Cultural Adjustments | Language barrier, work ethic, time management, social culture |
| Benefits of Working in Ortigas Call Center Industry | Competitive salary and benefits, career advancement opportunities, exposure to different industries, skill enhancement |
Frequently Asked Questions
1. How do Australians adjust to the Filipino work culture?
Australians must understand the Filipino work culture, which includes understanding their social customs, communication styles, and work ethics. It is also essential to have an open mind and be receptive to these differences.
2. What are the advantages of working in Ortigas call center industry?
The Ortigas call center industry offers competitive salary and benefits, growth opportunities, exposure to different industries, and skill enhancement.
3. How do Australians cope with homesickness?
Australians can cope with homesickness by establishing new routines, finding hobbies, and making new friends. They can also stay connected with their families and friends back home through technology.
4. How can Australians adjust to the local culture?
Australians can adjust to the local culture by learning the language, trying local food, and participating in local events and activities. They should also keep an open mind and be respectful of cultural differences.
5. What are the best travel destinations in the Philippines for Australians?
The Philippines boasts of many beautiful travel destinations such as Palawan, Siargao, Boracay, Batanes, and many more.
6. How can Australians overcome language barriers in the Ortigas call center industry?
Australians can overcome language barriers by practicing their communication skills, learning the local language, and seeking feedback from their colleagues and supervisors.
7. How can Australians take care of their mental health in Ortigas?
Australians can take care of their mental health by practicing mindfulness, finding a support group, engaging in physical activities, and seeking professional help if needed.
8. How can Australians establish a work-life balance in Ortigas?
Australians can establish work-life balance by prioritizing their activities, setting personal boundaries, and engaging in leisure activities outside of work.
9. Is it easy for Australians to find apartments in Ortigas?
Yes, there are many apartments available for rent in Ortigas, and Australians can find apartments through online listings or real estate agents.
10. What are the most common challenges that Australians face in Ortigas?
The most common challenges include language barriers, cultural differences, and social isolation.
11. How can Australians make friends in Ortigas?
Australians can make friends in Ortigas by joining social clubs, attending local events, engaging in sports activities, and volunteering for community outreach programs.
12. How can Australians stay safe in Ortigas?
Australians can stay safe in Ortigas by being aware of their surroundings, avoiding dark and isolated areas, and keeping their valuables secure. They can also seek assistance from the local authorities if needed.
13. What is the average salary of Australians in Ortigas call center industry?
The average salary of Australians in Ortigas call center industry varies depending on their experience and job title. However, the average salary can range from PHP 30,000- PHP 80,000 per month.
Conclusion
In conclusion, being an Australian in Ortigas call center industry is a unique and exciting experience. It provides a range of benefits, including competitive salary and benefits, career advancement opportunities, exposure to different industries, and skill enhancement. However, it is essential to understand and adjust to the local culture, overcome language barriers, and establish work-life balance. With the right mindset and attitude, Australians in Ortigas can make the most out of their experience and contribute positively to the community.
Closing Statement (with Disclaimer)
All information presented in this article is based on research and personal experience. It is important to note that experiences may differ from person to person, and this article is not meant to generalize the experiences of all Australians in Ortigas. Furthermore, the information presented in this article may change over time due to various factors such as economic, political, and social changes. Thus, the reader is encouraged to do further research and seek professional advice before making any decision related to their migration or employment in Ortigas.