👋 Greetings, let’s explore the world of ATM Mandiri Call Center together!
ATM Mandiri Call Center is an essential service by the Bank Mandiri, one of the leading and largest banks in Indonesia. It provides an extensive range of services to customers, from account inquiries to fund transfers, and much more.
With the advancement of technology, Bank Mandiri’s services have become more accessible and convenient. One of these services is the ATM Mandiri Call Center. But, what is it? How does it work? This article aims to provide you with detailed insights into ATM Mandiri Call Center, and provide answers to frequently asked questions. Let’s dive in!
What is ATM Mandiri Call Center? 🏦
ATM Mandiri Call Center is a customer service hotline of Bank Mandiri, that provides assistance and support related to ATM services. The ATM Mandiri Call Center service is available 24/7 and offers a wide range of services, including balance inquiries, fund transfers, and PIN changes.
How Does ATM Mandiri Call Center Work? 🤔
It’s effortless! Just dial 14000 and follow the instructions. You will be connected to a customer service representative who will assist you in resolving your ATM-related issues.
For instance, to check your account balance, you need to follow simple steps. After dialing 14000 and selecting your preferred language, select option 1. Then, enter your 16-digit ATM card number and 4-digit PIN to authenticate your account. Once you have verified your account, you can proceed by selecting option 1 to check your account balance. It’s that simple!
Services Offered by ATM Mandiri Call Center 📞
The ATM Mandiri Call Center offers a wide range of services that customers can access conveniently at their fingertips. These services include:
| Services Provided | Service Details |
|---|---|
| Account Balance Inquiry | Customers can check their account balance at any time by following simple instructions. |
| Mini Statement | Customers can receive an account statement through SMS. |
| PIN Change | Customers can change their ATM card PIN number by following the instructions provided by the customer service representative. |
| Transaction Inquiry | Customers can inquire about their recent transactions using the ATM Mandiri Call Center service. |
| Transfer Funds | Customers can transfer funds to other accounts through ATM Mandiri Call Center service. |
| Lost or Stolen ATM Card Reporting | Customers can report lost or stolen ATM cards and request for a new one. |
Frequently Asked Questions (FAQs) about ATM Mandiri Call Center 🙋♀️
1. How much does it cost to use ATM Mandiri Call Center services?
ATM Mandiri Call Center service is free of charge for all customers.
2. How do I report a lost ATM card?
Customers can report a lost ATM card by dialing 14000 and selecting option 7. The customer service representative will guide you through the process.
3. What is the maximum limit for fund transfer through ATM Mandiri Call Center service?
The maximum limit for fund transfer through ATM Mandiri Call Center service is Rp.50.000.000 per day.
4. Can I change my ATM card PIN through the ATM Mandiri Call Center service?
Yes, you can change your ATM card PIN through the ATM Mandiri Call Center service by following the instructions provided by the customer service representative.
5. Is the ATM Mandiri Call Center service available in English?
Yes, the ATM Mandiri Call Center service is available in both Bahasa Indonesia and English.
6. How can I register for the ATM Mandiri Call Center service?
Registration for ATM Mandiri Call Center service is not required. Any Bank Mandiri ATM cardholder can use this service by dialing 14000.
7. Can I access ATM Mandiri Call Center service from abroad?
Yes, you can access ATM Mandiri Call Center service from abroad by dialing +6221-52997777.
8. What is the maximum limit for bill payments through ATM Mandiri Call Center service?
The maximum limit for bill payments through ATM Mandiri Call Center service is Rp.10.000.000 per transaction.
9. Can I change my phone number through the ATM Mandiri Call Center service?
Yes, you can change your phone number through the ATM Mandiri Call Center service by following the instructions provided by the customer service representative.
10. Can I access ATM Mandiri Call Center service through a landline?
No, you cannot access ATM Mandiri Call Center service through a landline. It can only be accessed through mobile phones.
11. What is the working hour of ATM Mandiri Call Center?
The ATM Mandiri Call Center is available 24/7.
12. Is it necessary to have an internet connection to use the ATM Mandiri Call Center service?
No, it is not necessary to have an internet connection to use the ATM Mandiri Call Center service. It can be accessed through mobile phones.
13. Can I access ATM Mandiri Call Center service on public holidays?
Yes, you can access ATM Mandiri Call Center service on public holidays as it operates 24/7.
Conclusion 📝
In conclusion, ATM Mandiri Call Center is an excellent service provided by Bank Mandiri for the convenience of its customers. It offers an extensive range of services and operates 24/7, making it easily accessible. By using ATM Mandiri Call Center, customers can perform various transactions, such as balance inquiry, fund transfer, and much more, quickly and efficiently.
So, what are you waiting for? Dial 14000 and access the ATM Mandiri Call Center service to avail its benefits. Bank Mandiri is committed to provide the best customer service experience to its customers, and ATM Mandiri Call Center is a testament to that.
Closing Statement with Disclaimer 📣
While we have attempted to provide accurate and up-to-date information in this article regarding ATM Mandiri Call Center, we cannot guarantee its accuracy. Bank Mandiri reserves the right to change or modify their services at any time. Therefore, please contact Bank Mandiri’s official website or customer service for the latest information and updates.