📞 Introduction
Welcome to our ultimate guide on the AT&T Cerritos Call Center. If you’re considering using AT&T’s services or if you’re a current customer, you might have some questions about the call center located in Cerritos, California. This guide is designed to answer all your questions in one place. Whether you’re wondering about the call center’s location, hours of operation, or how to contact them, we’ve got you covered.
Let’s dive in and learn everything you need to know about the AT&T Cerritos Call Center.
📍 Where is the AT&T Cerritos Call Center Located?
The AT&T Cerritos Call Center is located at 13351 South St. Cerritos, CA 90703. The call center is situated in a convenient location and is easily accessible from the surrounding areas.
🚗 How Do I Get to the AT&T Cerritos Call Center by Car?
If you’re traveling by car, you can easily access the call center from the 605 freeway. Take Exit 8A for South Street and turn left onto South Street. Continue straight until you reach the call center, which will be on your right-hand side.
🚇 How Do I Get to the AT&T Cerritos Call Center by Public Transportation?
The call center is accessible by public transportation. You can take the Metro from various locations and get off at the Norwalk Station. From there, you can take the 460 bus to South Street and Carmenita Road, which is just a short walk away from the call center.
⏰ What are the AT&T Cerritos Call Center Hours of Operation?
| Day | Hours |
|---|---|
| Monday – Saturday | 9:00 AM – 8:00 PM PST |
| Sunday | Closed |
📞 How Do I Contact the AT&T Cerritos Call Center?
If you need to reach the call center, you have a few options. One option is to call their toll-free number at 1-800-288-2020. Another option is to use the live chat feature on their website or social media platforms. You can also visit the call center in person during their hours of operation.
❓ AT&T Cerritos Call Center FAQs
1. What services does the AT&T Cerritos Call Center provide?
The call center provides customer service for AT&T’s products and services. They can help you with billing questions, troubleshooting, technical support, and more.
2. Can I sign up for new AT&T services at the call center?
No, you cannot sign up for new services at the call center. You can do so online or by calling their toll-free number.
3. Is there a fee for contacting the AT&T Cerritos Call Center?
No, there is no fee for contacting the call center, but standard message and data rates may apply if you use the live chat feature on their website or social media platforms.
4. Is the call center open on holidays?
The call center is closed on most major holidays. It is best to check their website or call their toll-free number for holiday hours of operation.
5. Can I make a payment at the AT&T Cerritos Call Center?
No, you cannot make a payment at the call center. You can pay your bill online or by mail.
6. How can I leave feedback about my experience with the AT&T Cerritos Call Center?
You can leave feedback through the live chat feature on their website or through their social media platforms.
7. Can I return a product or device at the AT&T Cerritos Call Center?
No, you cannot return a product or device at the call center. You can return it by mail or at an AT&T retail store.
8. How long is the typical wait time to speak with a representative at the call center?
The wait time can vary depending on the time of day and volume of calls. It is best to call during non-peak hours to avoid long wait times.
9. Can I speak with a representative in Spanish at the AT&T Cerritos Call Center?
Yes, Spanish-speaking representatives are available at the call center.
10. How can I access my AT&T account information?
You can access your account information online or through the AT&T app.
11. Can I change my AT&T plan or services at the call center?
Yes, you can make changes to your plan or services by calling their toll-free number or using the live chat feature on their website.
12. How can I reset my AT&T password?
You can reset your password online or by using the AT&T app.
13. Can I receive technical support at the AT&T Cerritos Call Center?
Yes, technical support is available at the call center.
📣 Conclusion
Thank you for reading our ultimate guide on the AT&T Cerritos Call Center. We hope we’ve answered all your questions and provided you with the information you need. If you have any additional questions, feel free to contact the call center or visit their website for more information.
Remember, the AT&T Cerritos Call Center is here to help you with any questions or concerns you may have about AT&T’s products and services. Don’t hesitate to reach out and get the support you need.
🔒 Disclaimer
The information in this article is accurate at the time of publication. However, information may change over time, and we cannot guarantee the accuracy of the information provided. This article is for informational purposes only and should not be considered legal or financial advice.