Welcome to the World of Arvato Philippines
💻 With the emergence of digital technology, countless opportunities for business have come to life. In the field of customer service, call centers are one of the most popular options. Among the most reputable and reliable call center service providers worldwide is Arvato Philippines.
📢 As a leading call center company in the Philippines, Arvato Philippines continues to stand out in the business process outsourcing (BPO) industry. It prides itself on offering high-quality services to clients from various parts of the world.
👥 In this article, we explore the ins and outs of Arvato Philippines, including its history, services, and why it is a top choice for businesses around the globe.
The History of Arvato Philippines
🏭 Arvato Philippines started as a BPO company in 2006, under the name eTelecare Global Solutions. Based in Quezon City, it began with just 50 employees, catering to clients in the telecom industry.
🌟 With its focus on delivering high-quality services and exceptional customer experience, Arvato Philippines caught the attention of global companies, such as Microsoft, eBay, and PayPal. In 2013, arvato AG, a global service company based in Germany, acquired eTelecare Global Solutions and rebranded it as Arvato Philippines.
🏢 Today, Arvato Philippines boasts several locations across the country and is continuing to grow both locally and internationally.
What Services Does Arvato Philippines Offer?
📞 Arvato Philippines offers a wide range of contact center services to cater to various industries, including tech and telecommunication, finance and banking, healthcare, travel and hospitality, and retail and e-commerce.
📧 Its services include customer service, technical support, sales, and retention, among others. Arvato Philippines also provides back-office and knowledge management solutions to help businesses improve their internal processes and operational efficiency.
Why Choose Arvato Philippines?
💪 Arvato Philippines’ goal is to exceed clients’ expectations by providing the best possible customer experience. It ensures this by having a team of highly skilled professionals who undergo rigorous training and continuous learning programs to improve their skills and expertise.
🌎 With a global network of over 100 locations in more than 30 countries, Arvato Philippines can provide its clients with global reach and local expertise. It also uses cutting-edge technology to develop innovative solutions that cater to clients’ specific needs.
Arvato Philippines’ Awards and Recognition
| Award/Recognition | Year Received |
|---|---|
| Best Employer Brand Award | 2019 |
| Best Contact Center & BPO Company of the Year | 2019 |
| Best Company of the Year (BPO Category) | 2018 |
| Global Excellence Award for Customer Experience | 2016 |
| BPO Company of the Year | 2016 |
FAQs about Arvato Philippines
1. What is Arvato Philippines?
Arvato Philippines is a global call center service provider that offers high-quality services to clients from various industries.
2. What services does Arvato Philippines provide?
Arvato Philippines provides contact center services, back-office solutions, and knowledge management solutions to improve internal business processes.
3. What industries does Arvato Philippines cater to?
Arvato Philippines caters to various industries, including tech and telecommunications, finance and banking, healthcare, retail, and e-commerce.
4. What sets Arvato Philippines apart from other call center service providers?
Arvato Philippines stands out with its focus on delivering high-quality customer experience, a team of highly skilled professionals, and cutting-edge technology.
5. Where is Arvato Philippines located?
Arvato Philippines has several locations across the country, including Quezon City, Lipa City, and Dagupan City.
6. What awards has Arvato Philippines received?
Arvato Philippines has received several awards and recognitions, including the Best Contact Center & BPO Company of the Year in 2019 and the Best Company of the Year (BPO Category) in 2018.
7. What is Arvato AG?
Arvato AG is a global service company based in Germany that acquired eTelecare Global Solutions and later rebranded it as Arvato Philippines.
8. How does Arvato Philippines ensure exceptional customer experience?
Arvato Philippines ensures exceptional customer experience by having a team of highly trained professionals and using cutting-edge technology to develop innovative solutions.
9. How does Arvato Philippines help improve internal business processes?
Arvato Philippines provides back-office and knowledge management solutions to help businesses improve their internal processes and operational efficiency.
10. What is Arvato Philippines’ global reach?
Arvato Philippines has over 100 locations in more than 30 countries worldwide, providing its clients with global reach and local expertise.
11. What type of training do Arvato Philippines employees undergo?
Arvato Philippines employees undergo rigorous training and continuous learning programs to improve their skills and expertise.
12. What are the benefits of outsourcing to Arvato Philippines?
Outsourcing to Arvato Philippines provides businesses with exceptional customer experience, cost-effective solutions, access to global reach, and local expertise.
13. How can I get in touch with Arvato Philippines?
You can visit Arvato Philippines’ website or contact them through their social media channels, email, or hotline.
The Bottom Line
🌟 Arvato Philippines is a top-notch call center service provider that stands out with its focus on delivering exceptional customer experience, a team of highly skilled professionals, cutting-edge technology, and global reach.
💻 By outsourcing to Arvato Philippines, businesses can enjoy high-quality services, improved internal processes, and cost-effective solutions. Contact Arvato Philippines now and experience excellent customer service like no other!
Disclaimer
📢 This article is for informational purposes only. The information provided is based on our research, and we do not guarantee its accuracy. Readers are advised to do their own research before engaging in any business with Arvato Philippines.