👋 Greetings to all the APCPDCL Consumers!
Are you tired of waiting on hold for a long time to get in touch with the APCPDCL customer support team? Do you want to know about the different services offered by APCPDCL? If yes, then you have landed at the right place! In this article, we will guide you through everything you need to know about the APCPDCL Call Center, which is an essential resource for resolving your queries quickly and efficiently.
What is APCPDCL Call Center?
Andhra Pradesh Central Power Distribution Company Limited (APCPDCL) is a power distribution company that serves more than 10 million consumers across different districts of Andhra Pradesh. APCPDCL Call Center is a 24×7 customer support service that helps consumers to resolve their electricity-related queries such as billing, complaints, new service connections, and more.
Services Offered by APCPDCL Customer Care Center
The APCPDCL Call Center provides various services to its consumers, which include:
| Services Offered | Phone Number |
|---|---|
| Billing Related Queries | 1912 |
| Complaints & Service Issues | 1912 |
| New Service Connection Enquiries | 1800 425 155333 |
| Customer Feedback & Suggestions | 155333 |
| Online Payment Related Queries | 040-23431165/23431199 |
How to Reach APCPDCL Call Center?
APCPDCL Call Center can be contacted via phone or email. You can dial the toll-free numbers mentioned above or email them at customercare@apcpdcl.in
FAQs Related to APCPDCL Call Center
1. How to report a power outage?
You can dial the APCPDCL Call Center number 1912 to report a power outage. Alternatively, you can use the APCPDCL Mobile App to register your complaint.
2. How to apply for a new service connection?
To apply for a new service connection, you can dial 1800 425 155333 or visit the nearest APCPDCL Customer Service Center.
3. How to check the status of a service request?
You can check the status of your service request by calling the APCPDCL Call Center number 1912.
4. Is it possible to pay my electricity bill through the APCPDCL Mobile App?
Yes, you can pay your electricity bill through the APCPDCL Mobile App. You can download the app from Google Play Store or Apple App Store.
5. Can I change my billing cycle date?
Yes, you can change your billing cycle date by contacting the APCPDCL Call Center number 1912.
6. How to escalate unresolved complaints?
If your complaint remains unresolved, you can escalate it to the APCPDCL Grievance Redressal Cell at the toll-free number 155333.
7. Can I provide feedback about the APCPDCL Call Center service?
Yes, you can provide feedback by dialing 155333 or emailing customercare@apcpdcl.in. Your feedback will be used to improve the service.
8. Is the APCPDCL Call Center service available 24×7?
Yes, the APCPDCL Call Center service is available 24×7.
9. Can I query the status of my APCPDCL service application through the customer care number?
Yes, you can. Just call the toll-free number 1800 425 155333 and enquire about the status of your service application.
10. How to get in touch with the APCPDCL Senior Officers?
You can contact the APCPDCL Senior Officers by dialing the toll-free number 1912 and asking for their contact details.
11. How to register a complaint regarding a damaged electric pole?
You can call the APCPDCL Call Center number 1912 to report a damaged electric pole. The team will attempt to fix the pole as soon as possible.
12. Can I withdraw my service application?
Yes, you can withdraw your service application by contacting the nearest APCPDCL Customer Service Center.
13. How to get a duplicate copy of my electricity bill?
You can get a duplicate copy of your electricity bill by calling the APCPDCL Call Center number 1912 or by visiting the APCPDCL website.
Conclusion
The APCPDCL Call Center is an essential resource for resolving your electricity-related queries. With its 24×7 availability and multiple service offerings, it has made life easier for APCPDCL consumers. In case of any queries, you can contact the APCPDCL Call Center via phone or email. We hope this article has provided you with all the necessary information about the APCPDCL Call Center service.
Take action today and get your queries resolved by calling the APCPDCL Call Center!
Disclaimer
This article is intended only for informational purposes. The information provided in this article is accurate to the best of our knowledge but is subject to change without notice. It is always recommended to check with the official website or customer care center for the latest updates.