📞 Introduction: Welcome to the World of Aon Hewitt Call Center 🌎
Good day to all the readers! We are delighted to present to you an informative article about Aon Hewitt Call Center. Today, we will take you on a journey through the world of Aon Hewitt Call Center as we explore the services, history, and achievements of this remarkable company.
There is no doubt that Aon Hewitt Call Center has become one of the most sought-after call centers in the world. As a multinational company, Aon Hewitt Call Center provides exceptional customer service, technical support, and other critical services to various clients across the globe.
In this article, we will delve into the ins and outs of Aon Hewitt Call Center, starting from its inception to its current status as one of the leading call centers globally. So hold on tight, and let us explore the world of Aon Hewitt Call Center!
👉 What is Aon Hewitt Call Center?
Aon Hewitt Call Center is a subsidiary of Aon plc, the leading global professional services firm providing a broad range of risk, retirement, and health solutions. Aon Hewitt Call Center offers customized solutions to various clients worldwide, providing exceptional customer service, technical support, and other critical services.
The company boasts of a team of dedicated agents who are skilled in handling complex customer inquiries and concerns. They also provide technical support to clients who require assistance with software, hardware, and other related issues. As a result, the company has earned a reputation for providing top-notch services to clients across various industries.
👉 History of Aon Hewitt Call Center
Aon Hewitt Call Center was established in 1940 as Hewitt Associates LLC, a consulting firm focused on providing human resources solutions. In 2010, Aon Corporation, a global insurance brokerage firm, acquired Hewitt Associates LLC and changed its name to Aon Hewitt.
With the acquisition, Aon Hewitt Call Center became a subsidiary of Aon Corporation, providing customized solutions to clients worldwide. The company has continued to grow and expand its services, becoming one of the most respected call centers globally.
👉 Services Offered by Aon Hewitt Call Center
Aon Hewitt Call Center offers a wide range of services, including:
- Customer Service
- Technical Support
- Inbound and Outbound Sales
- E-Commerce Solutions
- Back-Office Support
- Appointment Scheduling
- Lead Generation
- Help Desk Support
- Data Entry
These services are customized to meet the unique needs of each client, ensuring that they receive exceptional service that meets their requirements.
👉 Achievements of Aon Hewitt Call Center
Aon Hewitt Call Center has achieved numerous milestones over the years, including:
- Being ranked as one of the Top 50 Outsourcing Companies by the International Association of Outsourcing Professionals (IAOP) for ten consecutive years.
- Winning the Stevie® Award for Sales and Customer Service for three consecutive years.
- Being recognized as the Best Contact Center in Asia by the Contact Center Association of the Philippines.
These achievements are a testament to the company’s commitment to providing exceptional service to its clients.
👉 Aon Hewitt Call Center Table
| Category | Details |
|---|---|
| Name | Aon Hewitt Call Center |
| Year Established | 1940 |
| Parent Company | Aon plc |
| Services Offered | Customer Service, Technical Support, Inbound and Outbound Sales, E-Commerce Solutions, Back-Office Support, Appointment Scheduling, Lead Generation, Help Desk Support, Data Entry |
| Main Office Location | Chicago, Illinois, United States |
| Number of Employees | 10,000+ |
| Achievements | Ranked as one of the Top 50 Outsourcing Companies by the International Association of Outsourcing Professionals (IAOP) for ten consecutive years, winning the Stevie® Award for Sales and Customer Service for three consecutive years, being recognized as the Best Contact Center in Asia by the Contact Center Association of the Philippines. |
👉 Frequently Asked Questions (FAQs)
Q1. What are the contact details of Aon Hewitt Call Center?
A. The contact details of Aon Hewitt Call Center can be found on their website.
Q2. What services does Aon Hewitt Call Center offer?
A. Aon Hewitt Call Center offers a wide range of services, including customer service, technical support, inbound and outbound sales, e-commerce solutions, back-office support, appointment scheduling, lead generation, help desk support, and data entry.
Q3. How many employees does Aon Hewitt Call Center have?
A. Aon Hewitt Call Center has over 10,000 employees worldwide.
Q4. What is the main office location of Aon Hewitt Call Center?
A. The main office location of Aon Hewitt Call Center is in Chicago, Illinois, United States.
Q5. What are the achievements of Aon Hewitt Call Center?
A. Aon Hewitt Call Center has been recognized as one of the Top 50 Outsourcing Companies by the International Association of Outsourcing Professionals (IAOP) for ten consecutive years, has won the Stevie® Award for Sales and Customer Service for three consecutive years, and has been recognized as the Best Contact Center in Asia by the Contact Center Association of the Philippines.
Q6. What is Aon Hewitt Call Center?
A. Aon Hewitt Call Center is a subsidiary of Aon plc, a global professional services firm providing a broad range of risk, retirement, and health solutions. Aon Hewitt Call Center provides customized solutions to clients worldwide, including customer service, technical support, inbound and outbound sales, e-commerce solutions, back-office support, appointment scheduling, lead generation, help desk support, and data entry.
Q7. What is the history of Aon Hewitt Call Center?
A. Aon Hewitt Call Center was established in 1940 as Hewitt Associates LLC, a consulting firm focused on providing human resources solutions. In 2010, Aon Corporation, a global insurance brokerage firm, acquired Hewitt Associates LLC and changed its name to Aon Hewitt.
Q8. How does Aon Hewitt Call Center ensure the quality of its services?
A. Aon Hewitt Call Center employs a team of skilled agents who undergo extensive training to ensure that they can handle complex customer inquiries and concerns. The company also has a system in place to monitor the quality of its services and gather feedback from clients to make improvements where necessary.
Q9. What is the mission of Aon Hewitt Call Center?
A. Aon Hewitt Call Center’s mission is to provide exceptional services to clients worldwide and be recognized as a leader in the call center industry.
Q10. What are the benefits of outsourcing to Aon Hewitt Call Center?
A. Outsourcing to Aon Hewitt Call Center can help companies reduce costs, improve service quality, increase operational efficiency, and focus more on core business activities.
Q11. What industries does Aon Hewitt Call Center serve?
A. Aon Hewitt Call Center serves clients across various industries, including healthcare, finance, retail, telecommunications, and technology.
Q12. How does Aon Hewitt Call Center ensure data security?
A. Aon Hewitt Call Center has strict policies and procedures in place to ensure the security of client data. The company uses advanced technology and encryption to protect data from unauthorized access or theft.
Q13. How can I become a client of Aon Hewitt Call Center?
A. To become a client of Aon Hewitt Call Center, you can visit their website and submit a request for a consultation.
👉 Conclusion: Take Action and Partner with Aon Hewitt Call Center
After exploring the world of Aon Hewitt Call Center, we can confidently say that it is an exceptional company that has earned a reputation for providing top-notch services to clients worldwide. The company’s achievements and commitment to excellence are a testament to its dedication to providing the highest quality services.
If you are looking for a reliable call center that can provide customized solutions to meet your unique needs, we recommend partnering with Aon Hewitt Call Center. With their team of skilled agents, advanced technology, and commitment to excellence, you are guaranteed exceptional service that exceeds your expectations.
👉 Closing Statement: Disclaimer
The information presented in this article is accurate to the best of our knowledge at the time of writing. However, we cannot guarantee the accuracy or completeness of the information provided. Readers are advised to conduct their research and due diligence before making any business decisions based on the information presented in this article.