Greetings to all online readers! Are you in search of a reliable online provider of financial services? Look no further than Akulaku. This e-commerce platform is committed to providing excellent and affordable financial solutions to its customers. Whether you need to purchase a new gadget or pay for your bills, Akulaku got you covered. Recently, the company announced an upgrade in its call center services. Let’s dive into the details of Akulaku’s new call center and how it enhances the company’s commitment to providing outstanding customer service.
Introduction
Akulaku is among the fastest-growing financial service providers in Southeast Asia. Established in 2016, the company provides financial services that cater to the needs of its customers. Over the years, the company has built a reputation for offering affordable financial solutions that empower its customers.
Akulaku has a user-friendly app that enables its customers to access various services such as shopping online, paying bills, and obtaining loans. The company has revolutionized the online shopping experience by offering installment plans that make it easy for customers to purchase a product without breaking the bank.
The company has invested in technologies that make it easier for the customers to access their services. As a result, Akulaku has gained popularity among the millennials in Southeast Asia who prefer online services over traditional banking systems.
Akulaku is committed to providing excellent customer service. To enhance its customer service, the company has launched a new call center that is designed to provide exceptional services to its customers. The upgrades in the call center services will enable the company to continue offering outstanding financial services to its customers.
Akulaku’s New Call Center
The new call center is an upgrade from the company’s previous customer service platform. The new system is more efficient and reliable in handling customer inquiries and feedback. The upgrade is part of the company’s efforts to enhance customer satisfaction and provide better services to its customers.
The new call center is equipped with the latest technology that enables it to handle large volumes of calls. The automated system ensures that customers are directed to the appropriate department quickly. The new system also enables customers to check their loan status and repayment schedules easily.
Akulaku’s new call center is open 24/7, ensuring that customers can access it at any time. The company has invested in training its call center agents to respond to customer inquiries promptly. The agents are equipped with the necessary knowledge to handle any questions or issues that customers may have.
Table: Akulaku Terbaru 2020 Call Center’s Services
| Services | Description |
|---|---|
| Automated Call Routing | The automated system ensures that customers are directed to the appropriate department quickly. |
| Loan Status and Repayment Schedules Checking | Customers can easily check their loan status and repayment schedules through the automated system. |
| 24/7 Call Center Services | The new system is available 24/7, ensuring that customers can access it at any time. |
| Trained Call Center Agents | The agents are trained to handle customer inquiries promptly and have the necessary knowledge to handle any questions or issues that customers may have. |
Akulaku Terbaru 2020: A Detailed Explanation
Akulaku has always been at the forefront of providing affordable financial services to its customers. The company has over 10 million registered users in Southeast Asia and is expanding rapidly. In 2020, Akulaku introduced several new features that enable customers to access financial services easily. These features include:
1. Credit Line Increase
Akulaku offers its customers a credit line that allows them to borrow money at a low-interest rate. In 2020, the company introduced a feature that enables customers to increase their credit line limit. This feature is beneficial to customers who need to borrow more money to finance their projects.
2. Online Loans
Akulaku has introduced online loans that enable customers to borrow money without visiting a physical branch. The loans are accessible through the company’s app, and customers can apply for the loan by filling out an online application form. The loans are processed quickly, and customers can receive their money within 24 hours.
3. Cashback Offers
Akulaku offers cashback rewards to its customers who use the platform to purchase products online. The company has partnered with several e-commerce websites to provide its customers with discounted prices on various products. Customers who use Akulaku’s services to buy products are eligible for cashback rewards that they can use to pay for their next purchase.
4. Referral Programs
Akulaku has introduced a referral program that enables customers to earn rewards by referring their friends to use the platform. Customers can earn rewards such as cashback, discount vouchers, and gift cards by referring their friends to use Akulaku’s services.
5. Installment Plans
Akulaku has revolutionized the online shopping experience by offering installment plans that enable customers to purchase products without breaking the bank. Customers can select a product they want to buy and choose an installment plan that suits their budget. The installment plans are affordable, and customers can pay for the product over a period of time.
6. More Payment Options
Akulaku has added more payment options to its platform to make it easier for customers to pay for their bills. Customers can now pay their bills using bank transfers, debit cards, and e-wallets. The company has partnered with several financial institutions to provide its customers with more payment options.
7. Enhanced Security Features
Akulaku has invested in technologies that ensure the security of its customers. The company has introduced features such as two-factor authentication and data encryption to protect its customers’ information. The enhanced security features ensure that customers’ data is secure while using the platform.
FAQs
1. What is Akulaku?
Akulaku is an e-commerce platform that provides financial services to its customers. The company offers installment plans, loans, and other financial services that cater to the needs of its customers.
2. How do I apply for a loan on Akulaku?
To apply for a loan on Akulaku, you need to download the app from the App Store or Google Play Store. Once you have downloaded the app, you can register and apply for a loan by filling out an online application form.
3. What payment options are available on Akulaku?
Akulaku offers several payment options, including bank transfers, debit cards, and e-wallets. The company has partnered with several financial institutions to provide its customers with more payment options.
4. What is the credit line limit on Akulaku?
The credit line limit on Akulaku varies depending on the customer’s credit score and repayment history. Customers can increase their credit line limit by using the platform frequently and making timely repayments.
5. How do I refer a friend to use Akulaku?
You can refer a friend to use Akulaku by sharing your referral code with them. Once your friend signs up using your referral code, you will receive rewards such as cashback, discount vouchers, and gift cards.
6. Can I pay my bills using Akulaku?
Yes, you can pay your bills using Akulaku. The platform offers several payment options, including bank transfers, debit cards, and e-wallets.
7. Is my personal information secure on Akulaku?
Yes, your personal information is secure on Akulaku. The company has invested in technologies such as two-factor authentication and data encryption to protect its customers’ information.
8. How do I check my loan status on Akulaku?
You can check your loan status on Akulaku by using the company’s automated call center system. Alternatively, you can check your loan status by logging into the app and checking your account information.
9. What is the referral program on Akulaku?
The referral program on Akulaku enables customers to earn rewards by referring their friends to use the platform. Customers can earn rewards such as cashback, discount vouchers, and gift cards by referring their friends to use Akulaku’s services.
10. Can I apply for a loan online on Akulaku?
Yes, you can apply for a loan online on Akulaku. The company’s app has an online loan application feature that enables customers to apply for a loan quickly and easily.
11. How long does it take to process a loan application on Akulaku?
The time taken to process a loan application on Akulaku varies depending on the loan amount and the customer’s credit score. In most cases, customers can receive their money within 24 hours.
12. Is Akulaku available in my country?
Akulaku is available in several countries in Southeast Asia, including Indonesia, the Philippines, Vietnam, and Malaysia. You can download the app and check if it is available in your country.
13. What is the interest rate on loans offered by Akulaku?
The interest rate on loans offered by Akulaku varies depending on the loan amount and the customer’s credit score. The company offers competitive interest rates that are affordable for its customers.
Conclusion
Akulaku has made significant strides in providing affordable financial services to its customers. The company’s commitment to providing excellent customer service is evident in its new call center services. The upgrade is a testament to the company’s determination to enhance customer satisfaction and provide better services to its customers.
Akulaku’s new call center is equipped with advanced technology that enables it to handle a large volume of calls and provide prompt resolutions to customer inquiries. The call center operates 24/7, ensuring that customers can access it at any time. The agents are trained to handle customer inquiries promptly, and the automated system ensures that customers are directed to the appropriate department quickly.
Akulaku’s new call center services are part of the company’s efforts to provide exceptional financial services to its customers. The company has invested in technologies that make it easier for customers to access various services, including loans and installment plans. The company’s enhanced security features ensure that customers’ data is secure while using the platform.
In conclusion, Akulaku is a reliable provider of financial services in Southeast Asia. The company’s new call center services complement its existing services and enhance its commitment to providing excellent customer service. Customers can access various financial services at affordable rates and enjoy cashback rewards and referral programs.
Closing Statement With Disclaimer
Thank you for reading this article on Akulaku Terbaru 2020 Call Center. We hope that this article has provided you with valuable insights into the company’s commitment to providing exceptional financial services to its customers. However, please note that the information provided in this article is for educational purposes only, and we do not endorse or recommend any particular financial service provider. Before using any financial services, we advise you to conduct your research and seek professional advice. Thank you for your attention.