Introduction
Greetings, esteemed reader, and welcome to our comprehensive guide on Aetna locations call center. As one of the largest healthcare insurance providers in the United States, Aetna has established a strong presence in various locations throughout the country. If you’re looking to contact Aetna for any reason, be it to inquire about their services or to file a claim, this guide will provide you with all the information you need.
Throughout this article, we will explore the different Aetna locations and how you can reach their call centers. We will also provide you with some frequently asked questions that you may have about Aetna’s services. So let’s dive in and learn more about Aetna locations call center.
Aetna Locations
Aetna has established itself as one of the largest healthcare insurance providers in the United States. They have a strong presence in various locations throughout the country, making it easy for customers to access their services. Here are some of the Aetna locations where you can find their call centers:
| Location | Address | Phone Number |
|---|---|---|
| New York | 151 Farmington Ave, Hartford, CT 06156 | (800) 872-3862 |
| Florida | 1344 Park Center Dr, Orlando, FL 32835 | (800) 872-3862 |
| California | 151 Farmington Ave, Hartford, CT 06156 | (800) 872-3862 |
| Texas | 7815 National Service Rd, Greensboro, NC 27409 | (800) 872-3862 |
New York Location
Aetna’s call center in New York is one of its most prominent locations in the United States. It provides services to customers from all over New York and its neighboring states. The call center can be reached at (800) 872-3862.
Customers can also visit the Aetna office located at 151 Farmington Ave, Hartford, CT 06156 to file claims or inquire about their services. The office is open Monday to Friday from 8:00 am to 6:00 pm and on Saturdays from 8:00 am to 1:00 pm.
Florida Location
If you’re in Florida and looking to contact Aetna, the call center located at 1344 Park Center Dr, Orlando, FL 32835 will be able to assist you. The call center can be reached at (800) 872-3862.
Customers can also visit the Aetna office located at 800 West Cypress Creek Rd, Fort Lauderdale, FL 33309 to file claims or inquire about their services. The office is open Monday to Friday from 8:00 am to 6:00 pm and on Saturdays from 8:00 am to 1:00 pm.
California Location
Aetna’s call center in California is located at 151 Farmington Ave, Hartford, CT 06156. Customers in California can reach the call center by dialing (800) 872-3862.
Customers can also visit the Aetna office located at 1 Kaiser Plaza, Oakland, CA 94612 to file claims or inquire about their services. The office is open Monday to Friday from 8:00 am to 6:00 pm and on Saturdays from 8:00 am to 1:00 pm.
Texas Location
Aetna’s call center in Texas is located at 7815 National Service Rd, Greensboro, NC 27409. Customers in Texas can reach the call center by dialing (800) 872-3862.
Customers can also visit the Aetna office located at 6300 Ridglea Pl, Fort Worth, TX 76116 to file claims or inquire about their services. The office is open Monday to Friday from 8:00 am to 6:00 pm and on Saturdays from 8:00 am to 1:00 pm.
FAQs
Q1: What is Aetna?
A1: Aetna is a healthcare insurance provider that operates in the United States. It provides various insurance plans, including medical, dental, and prescription drug coverage, to its customers.
Q2: How do I file a claim with Aetna?
A2: You can file a claim with Aetna by visiting their website and filling out an online form. You can also call their customer service line to file a claim over the phone.
Q3: What services does Aetna offer?
A3: Aetna offers a wide range of services, including medical, dental, and prescription drug coverage. They also offer wellness programs and behavioral health services.
Q4: How can I find an Aetna healthcare provider?
A4: You can find an Aetna healthcare provider by visiting their website and using their provider search tool. Alternatively, you can call their customer service line to get assistance with finding a provider.
Q5: How do I contact Aetna customer service?
A5: You can contact Aetna customer service by calling their toll-free number at (800) 872-3862. You can also send them an email or use their online chat service to get in touch.
Q6: Where can I learn more about Aetna’s insurance plans?
A6: You can learn more about Aetna’s insurance plans by visiting their website or by calling their customer service line. They also have brochures and other materials available that you can request to be sent to you.
Q7: What is the best way to compare Aetna’s insurance plans?
A7: The best way to compare Aetna’s insurance plans is to visit their website and use their plan comparison tool. You can also speak to a customer service representative to get assistance with comparing plans.
Q8: What happens if I lose my Aetna insurance card?
A8: If you lose your Aetna insurance card, you should contact their customer service line as soon as possible to request a replacement card. You can also print out a temporary card from their website.
Q9: How do I renew my Aetna insurance plan?
A9: Aetna will generally send you a renewal notice before your plan is set to expire. You can renew your plan by visiting their website, calling their customer service line, or speaking to your insurance agent.
Q10: Can I cancel my Aetna insurance plan at any time?
A10: You can generally cancel your Aetna insurance plan at any time. However, there may be penalties or fees associated with canceling before the end of your policy term.
Q11: What happens if I miss a payment on my Aetna insurance plan?
A11: If you miss a payment on your Aetna insurance plan, your coverage may be suspended or canceled. It’s important to make payments on time to ensure that your coverage remains active.
Q12: How long does it take for Aetna to process claims?
A12: Aetna generally processes claims within 15 business days of receiving them. However, more complex claims may take longer to process.
Q13: What should I do if I have a complaint about Aetna’s services?
A13: If you have a complaint about Aetna’s services, you should contact their customer service line to file a complaint. You can also file a complaint with your state insurance commissioner.
Conclusion
Thank you for taking the time to read our comprehensive guide on Aetna locations call center. We hope that you found the information provided in this article helpful and informative. If you have any further questions or need assistance with any of Aetna’s services, don’t hesitate to reach out to their customer service line or visit their website.
Remember, Aetna is committed to providing high-quality healthcare insurance services to its customers, and their call centers located throughout the country are here to assist you in any way that they can.
Take Action Now
Are you in need of healthcare insurance coverage? Contact Aetna today to learn more about their services and how they can help you. Whether you’re looking for medical, dental, or prescription drug coverage, Aetna has a plan that’s right for you.
Don’t wait any longer, take action now and secure your healthcare insurance coverage with Aetna.
Disclaimer
The information provided in this article is for informational purposes only and should not be construed as legal, medical, or financial advice. The author and publisher of this article assume no liability for any actions taken by readers based on the information provided in this article.
It is always recommended that readers seek professional advice and guidance before making any decisions related to their healthcare insurance coverage.