Opening Statement
Welcome to our comprehensive guide on Aegis Cebu’s hiring process. Are you looking for a fulfilling career path that offers growth, development, and exciting challenges? If yes, then you’ve come to the right place. We understand that job hunting can be a daunting and tedious process, but we’re here to help you navigate through it with ease. In this article, we’ll provide you with a complete guide on Aegis Cebu’s hiring process, including job opportunities, requirements, and FAQs. By the end of this guide, you’ll be equipped with all the necessary information to help you succeed in your job search.
Introduction
Aegis Cebu is a global business process outsourcing (BPO) company that provides customer experience management solutions to clients worldwide. In the Philippines, Aegis has multiple sites located in strategic locations, including Manila, Cebu, and Bacolod. Aegis Cebu has been operating in the country since 2004, and since then, it has been a major employer of professionals, particularly in the call center industry. Aegis Cebu is dedicated to providing clients with innovative solutions that improve customer engagement, drive brand loyalty, and increase business profitability.
Working with Aegis Cebu comes with a lot of benefits, including a dynamic work environment, competitive salary packages, insurance benefits, and opportunities for career advancement. The company has an excellent reputation for its exceptional work culture, where employees are valued and appreciated for their contributions.
As a leading BPO company in the Philippines, Aegis Cebu is always on the lookout for talented and passionate individuals to join their team. The company is committed to providing equal opportunities for all applicants and creating an inclusive workplace environment.
If you’re looking for a career in the BPO industry, Aegis Cebu might just be the perfect fit for you. Let’s dive into the details of Aegis Cebu’s hiring process and discover the job opportunities available.
What is Aegis Cebu?
Aegis Cebu is a subsidiary of the global BPO company Aegis, which is headquartered in Mumbai, India. The company was founded in 1992 and is now a part of the multinational conglomerate Essar Group. Aegis has operations in over 44 locations worldwide, including North America, South America, Asia-Pacific, Europe, and the Middle East.
What are the Job Opportunities Available at Aegis Cebu?
At Aegis Cebu, there are various job opportunities available for individuals with different skill sets and experience levels. The company offers career opportunities in the following areas:
| Job Title | Job Description | Requirements |
|---|---|---|
| Call Center Agent | Handle customer inquiries, complaints, and sales support | Bachelor’s degree, excellent communication skills, customer-oriented attitude, and computer proficiency |
| Team Leader | Supervise and manage a team of call center agents to achieve performance targets | Bachelor’s degree, excellent leadership skills, problem-solving abilities, and experience in the BPO industry |
| Trainer | Develop and deliver training programs to enhance the skills and knowledge of call center agents | Bachelor’s degree, experience in training and development, excellent presentation skills, and knowledge of call center processes |
| Human Resource Specialist | Handle recruitment, employee relations, and talent management activities | Bachelor’s degree, experience in HR management, excellent communication skills, and knowledge of labor laws and regulations |
| Finance and Accounting Officer | Manage financial transactions, prepare financial reports, and ensure compliance with accounting standards | Bachelor’s degree in Accounting or Finance, experience in finance and accounting, knowledge of accounting software |
| IT Specialist | Ensure the smooth operation of the company’s IT systems and infrastructure | Bachelor’s degree in Computer Science or related field, experience in IT support and maintenance, knowledge of networking and security protocols |
What are the Requirements for Aegis Cebu’s Hiring Process?
To be considered for any job opportunity at Aegis Cebu, you must meet the following requirements:
- At least 18 years old
- A Filipino citizen or a foreigner with a valid work visa
- Bachelor’s degree or equivalent work experience
- Excellent communication skills both in English and Filipino
- Willingness to work in a shifting schedule, including night shifts and weekends
- Computer proficiency and typing speed of at least 30 words per minute
What is Aegis Cebu’s Hiring Process?
The hiring process at Aegis Cebu consists of the following steps:
- Application: Interested candidates can apply for job openings through the Aegis Cebu website or through job portals like Jobstreet.
- Screening: The company’s recruitment team will review the applications and select candidates who meet the requirements.
- Interview: Shortlisted candidates will be invited for an interview, which can be conducted in person, through video call, or over the phone.
- Assessment: Candidates who pass the initial interview will undergo an assessment to evaluate their skills, knowledge, and attitude.
- Job Offer: Candidates who successfully pass the assessment will receive a job offer, which includes the terms and conditions of employment.
- Onboarding: Newly hired employees will undergo a comprehensive onboarding program to orient them with the company’s policies, processes, and culture.
What are the Benefits of Working at Aegis Cebu?
Working at Aegis Cebu comes with a lot of benefits, including:
- Competitive salary packages
- Health and life insurance benefits
- Opportunities for career advancement and professional development
- Dynamic and inclusive work environment
- Employee engagement activities and events
Aegis Cebu Hiring FAQs
1. What is the starting salary for a call center agent at Aegis Cebu?
The starting salary for a call center agent at Aegis Cebu varies depending on the nature of the job, the employee’s experience, and other factors. Typically, the starting salary ranges from Php 18,000 to Php 22,000 per month.
2. What are the benefits of working at Aegis Cebu?
Working at Aegis Cebu comes with a lot of benefits, including a competitive salary package, health and life insurance benefits, opportunities for career advancement and professional development, and a dynamic and inclusive work environment.
3. What is the hiring process at Aegis Cebu?
The hiring process at Aegis Cebu consists of the following steps: application, screening, interview, assessment, job offer, and onboarding.
4. Does Aegis Cebu offer training and development programs?
Yes, Aegis Cebu offers training and development programs to enhance the skills and knowledge of their employees. The company has a comprehensive training program designed to help employees grow in their roles and achieve their career goals.
5. Does Aegis Cebu provide opportunities for career advancement?
Yes, Aegis Cebu provides opportunities for career advancement, and employees are encouraged to grow in their roles and take on new challenges. The company has a career development program that helps employees identify their career goals and plan their career path within the company.
6. What is the work schedule at Aegis Cebu?
Aegis Cebu operates 24/7, 365 days a year, and the work schedule varies depending on the nature of the job. Employees are required to work on a shifting schedule, including night shifts, weekends, and holidays. The company provides an attractive compensation package for employees working on night shifts and holidays.
7. What is the dress code at Aegis Cebu?
The dress code at Aegis Cebu is business casual. Employees are expected to dress professionally and wear appropriate attire for the nature of their job.
Conclusion
In conclusion, if you’re looking for a fulfilling career path in the BPO industry, Aegis Cebu might just be the perfect fit for you. The company offers a dynamic and inclusive work environment, competitive salary packages, and opportunities for career growth and development. In this guide, we’ve provided you with a complete overview of Aegis Cebu’s hiring process, including job opportunities, requirements, and FAQs. We hope that this guide has equipped you with all the necessary information to succeed in your job search. Take the first step towards building your career with Aegis Cebu today!
Closing Statement with Disclaimer
This guide was written as an informational resource for job seekers in the BPO industry interested in working at Aegis Cebu. The information provided in this guide is accurate and up-to-date to the best of our knowledge. However, we do not guarantee the accuracy or completeness of this information, and we are not responsible for any losses or damages incurred as a result of using this guide. We encourage readers to conduct their own research and verification before making any decisions based on the information provided in this guide.