📞 Connecting You with Reliable and Efficient Services
Are you looking for a dependable financial partner in Surabaya? Look no further than Adira Finance. With over 30 years of experience in the industry, Adira Finance has established itself as a trusted source for various financial services. One of the ways Adira Finance ensures top-notch service is through their call center. In this article, we’ll dive into everything you need to know about Adira Surabaya Call Center.
📝 Introduction
Adira Finance is a leading finance company in Indonesia. Since its establishment in 1990, Adira Finance has been committed to providing reliable and innovative financial products and services to its customers. With a wide range of services, including financing for vehicles, electronics, and other consumer goods, Adira Finance has become a go-to for many individuals and businesses in Indonesia.
The Adira Surabaya Call Center plays a vital role in connecting customers with Adira Finance and providing assistance with various financial services. Whether you’re seeking information about Adira Finance products or need help with a current loan, the Adira Surabaya Call Center is ready to assist you.
📞 Adira Surabaya Call Center Number
| Department | Phone Number |
|---|---|
| Customer Service | 1500118 / 031-5022000 |
| Marketing | 031-51115529 |
| Collection | 031-5026600 |
💬 Adira Surabaya Call Center Services
The Adira Surabaya Call Center provides a wide range of services to customers, including:
📋 Product Information
The Adira Surabaya Call Center is an excellent resource for individuals who want to learn more about Adira Finance products. Whether you’re interested in financing options for your vehicle or looking for solutions for your business, the call center can provide you with all the necessary information.
👥 Customer Service
Adira Finance’s commitment to excellent customer service is reflected in their call center. The customer service representatives are knowledgeable and friendly, helping customers with everything from loan applications to payment inquiries.
💳 Loan Applications
The Adira Surabaya Call Center is the go-to destination for individuals who want to apply for a loan. The representatives are trained to guide customers through the loan application process and answer any questions they may have along the way.
💬 Payment Inquiries
The call center is also an excellent resource for customers who have questions about their loans or payments. Representatives can provide information about payment schedules, payment methods, and more.
👥 Customer Complaints
In the unlikely event that a customer has a complaint, the Adira Surabaya Call Center is ready to assist. The representatives are trained to handle complaints and ensure that customers’ issues are resolved as quickly and efficiently as possible.
📝 Adira Surabaya Call Center Frequently Asked Questions (FAQs)
1. What is the Adira Surabaya Call Center?
The Adira Surabaya Call Center is a department within Adira Finance that provides various financial services to customers over the phone.
2. What services does the Adira Surabaya Call Center provide?
The Adira Surabaya Call Center provides services such as product information, customer service, loan applications, payment inquiries, and customer complaints handling.
3. How can I contact the Adira Surabaya Call Center?
You can contact the Adira Surabaya Call Center by calling 1500118 or 031-5022000 for customer service, 031-51115529 for marketing, and 031-5026600 for collection.
4. What are the Adira Surabaya Call Center opening hours?
The Adira Surabaya Call Center is open from Monday to Friday, from 8 AM to 5 PM.
5. How can I track my loan status?
You can track your loan status by calling the Adira Surabaya Call Center or by logging in to your Adira Finance account online.
6. How long does it take for the loan application to be processed?
The loan application processing time varies depending on the type of loan and the required documentation. However, the Adira Surabaya Call Center representatives are trained to guide you through the process and provide you with updates on your application status.
7. Can I make payments through the Adira Surabaya Call Center?
Yes, you can make payments through the Adira Surabaya Call Center. Representatives can provide information about payment schedules and payment methods.
8. What documents are required for loan applications?
The required documents vary depending on the type of loan. However, common documents include ID cards, proof of income, and other relevant documents related to the loan application.
9. How can I report fraud?
If you suspect fraud related to an Adira Finance loan, you can contact the Adira Surabaya Call Center to report the issue. Representatives are trained to handle fraud-related complaints and take appropriate action.
10. What is Adira Finance’s commitment to customer service?
Adira Finance is committed to providing excellent customer service to its customers. This commitment is reflected in the Adira Surabaya Call Center, where trained representatives are ready to assist customers with anything related to their loans or finance needs.
11. Can I check my loan balance through the Adira Surabaya Call Center?
Yes, you can check your loan balance by calling the Adira Surabaya Call Center.
12. What are the available payment methods?
Adira Finance offers several payment methods, including bank transfers, ATM transfers, and payments through various online payment platforms.
13. Can I make payments through mobile banking?
Yes, you can make payments through various mobile banking platforms. Representatives can provide information about mobile banking payment options.
📝 Conclusion
Adira Surabaya Call Center is an essential part of Adira Finance’s commitment to providing excellent service to its customers. From product information to customer complaints handling, the call center is ready to assist customers in any way possible. If you’re in Surabaya and need reliable and efficient financial services, look no further than Adira Finance.
So why wait? Contact the Adira Surabaya Call Center today and take the first step towards financial stability and security.
📄 Closing Statement with Disclaimer
The information in this article is provided for educational and informational purposes only and does not constitute financial advice. Adira Finance is not responsible or liable for any errors, omissions, or inaccuracies that may be present in this article. Please consult with a financial advisor or a Adira Finance representative for personalized financial advice.