Title: Adira Pusat Call Center: Exceptional Customer Service for All Your Needs📢 Welcome to our journal article about Adira Pusat Call Center! As we live in a fast-paced world, we all have different needs and concerns that require immediate attention. Fortunately, Adira Pusat Call Center is here to provide excellent customer service and support to individuals and businesses alike. 🌟Introduction:
Adira Pusat Call Center is a subsidiary of PT Bank Danamon Indonesia Tbk that primarily offers customer service assistance, support, and solutions. Established in 1981, Adira Pusat caters to different kinds of requests from financial-related matters to non-financial concerns such as product information, complaints, and inquiries. The company’s mission is to provide quality service to all customers, and they have made it their responsibility to deliver convenient and efficient service. 🏦
At Adira Pusat Call Center, we put our customers first, and we strive to ensure their satisfaction by providing them with the best possible solutions and support. Our team of highly trained customer service representatives is dedicated to addressing all your concerns and needs promptly, whether it’s an emergency or a simple inquiry. 📞
With Adira Pusat Call Center, you can rely on us to give you the assistance you need and deliver exceptional customer service. Let us take care of your needs, and rest assured that you’re in good hands. 💪
Adira Pusat Call Center Services
1. Financial Services
Adira Pusat Call Center specializes in providing financial services such as account inquiries, credit card issues, and fund transfer assistance. Our representatives are skilled and experienced in handling various financial-related concerns, and they are always ready to provide the best possible solution for our customers. 💳
2. Non-Financial Services
Aside from financial services, Adira Pusat Call Center also caters to non-financial requests such as product and service information, complaints, and general inquiries. Our team of experts is knowledgeable about our products and services and can provide efficient and reliable support. 📋
3. Technical Support
If you experience technical issues with your devices or equipment, Adira Pusat Call Center has a dedicated technical support team that can assist you. Our team of skilled professionals is equipped with the latest technology and tools to diagnose and resolve technical problems. 🛠️
4. Emergency Assistance
In times of emergency, Adira Pusat Call Center is just a phone call away. We understand the urgency of such situations and will do everything in our power to provide you with immediate assistance. You can rely on us to be there for you when you need us the most. 🆘
5. Sales Support
Adira Pusat Call Center also provides sales support to customers looking to purchase our products and services. Our representatives will guide you through the entire purchasing process and answer any questions you might have. 💰
6. Feedback and Suggestions
Your feedback and suggestions are important to us. At Adira Pusat Call Center, we value your opinions, and we encourage you to share your thoughts with us. Our representatives will listen to your feedback and take necessary actions to improve our services. 📣
7. Mobile Banking Services
Adira Pusat Call Center also provides mobile banking services to customers who prefer to do banking transactions on their mobile devices. Our representatives can assist you in using our mobile banking app and answer any questions you might have. 📱
About Adira Pusat Call Center
1. History and Background
Adira Pusat Call Center was established in 1981 as part of the Adira Finance Group. The company’s primary goal was to provide customer service assistance to Adira Finance’s customers. In 2017, PT Bank Danamon Indonesia Tbk acquired Adira Finance, and Adira Pusat Call Center became a subsidiary of the bank. Since then, Adira Pusat Call Center has expanded its services to cater to various needs and concerns of its customers. 📅
2. Core Values
Adira Pusat Call Center’s core values revolve around putting customers first, providing exceptional service, and maintaining transparency and integrity. Our team is committed to upholding these values and providing the best possible service to all our customers. 🔑
3. Awards and Recognitions
Adira Pusat Call Center has received several awards and recognitions for its exceptional performance and service. In 2019, the company received the Gold Contact Center Award for Best Contact Center in Financial Industry, highlighting its commitment to delivering quality service. 🏆
4. Career Opportunities
If you’re interested in joining Adira Pusat Call Center’s team, we offer various career opportunities. We are always looking for individuals who are passionate about customer service and are willing to go the extra mile to ensure customer satisfaction. Join us and be part of our mission to provide exceptional service to our customers. 🤝
5. Contact Information
If you have any inquiries or concerns, don’t hesitate to contact Adira Pusat Call Center. You can reach us through our customer service hotline at +622150255252 or email us at customercare@adira.co.id. You can also visit our website at www.adira.co.id for more information. 📞
| Information | Details |
|---|---|
| Company Name | Adira Pusat Call Center |
| Established | 1981 |
| Parent Company | PT Bank Danamon Indonesia Tbk |
| Services Offered | Financial and Non-Financial Services, Technical Support, Emergency Assistance, Sales Support, Feedback and Suggestions, Mobile Banking Services |
| Core Values | Customer First, Exceptional Service, Transparency and Integrity |
| Contact Information | +622150255252, customercare@adira.co.id, www.adira.co.id |
FAQs
1. How can I contact Adira Pusat Call Center?
You can contact Adira Pusat Call Center through our customer service hotline at +622150255252 or email us at customercare@adira.co.id. You can also visit our website at www.adira.co.id for more information.
2. What services does Adira Pusat Call Center provide?
Adira Pusat Call Center provides financial and non-financial services, technical support, emergency assistance, sales support, feedback and suggestions, and mobile banking services.
3. What are Adira Pusat Call Center’s core values?
Adira Pusat Call Center’s core values revolve around putting customers first, providing exceptional service, and maintaining transparency and integrity.
4. Does Adira Pusat Call Center provide mobile banking services?
Yes, Adira Pusat Call Center provides mobile banking services to customers who prefer to do banking transactions on their mobile devices.
5. How does Adira Pusat Call Center handle emergency situations?
Adira Pusat Call Center has a dedicated team that handles emergency situations. The team is equipped to provide immediate assistance and support.
6. Does Adira Pusat Call Center offer career opportunities?
Yes, Adira Pusat Call Center offers various career opportunities to individuals who are passionate about customer service and are willing to go the extra mile to ensure customer satisfaction.
7. Can I give feedback and suggestions to Adira Pusat Call Center?
Yes, Adira Pusat Call Center encourages customers to give feedback and suggestions. Our representatives listen to your feedback and take necessary actions to improve our services.
8. Does Adira Pusat Call Center have a technical support team?
Yes, Adira Pusat Call Center has a dedicated technical support team that handles technical issues with devices or equipment.
9. What kind of financial services does Adira Pusat Call Center provide?
Adira Pusat Call Center provides various financial services such as account inquiries, credit card issues, and fund transfer assistance.
10. How does Adira Pusat Call Center ensure customer satisfaction?
Adira Pusat Call Center ensures customer satisfaction by providing efficient and reliable service, listening to feedback and suggestions, and maintaining transparency and integrity.
11. What are the hours of operation for Adira Pusat Call Center?
Adira Pusat Call Center operates 24 hours a day, seven days a week.
12. What kind of sales support does Adira Pusat Call Center provide?
Adira Pusat Call Center provides sales support to customers looking to purchase our products and services. Our representatives guide you through the entire purchasing process and answer any questions you might have.
13. What kind of non-financial services does Adira Pusat Call Center provide?
Adira Pusat Call Center provides non-financial services such as product and service information, complaints, and general inquiries.
Conclusion
Adira Pusat Call Center provides exceptional customer service and support to individuals and businesses alike. Our team of highly trained customer service representatives is dedicated to addressing all your concerns and needs promptly, whether it’s an emergency or a simple inquiry. We provide financial and non-financial services, technical support, sales support, and mobile banking services. We value our customers’ feedback and suggestions and are committed to providing transparent and reliable service. Contact us today and let us take care of your needs! 📞
Thank you for reading our journal article about Adira Pusat Call Center. We hope you found it informative and helpful. If you have any questions or concerns, don’t hesitate to contact us.
Closing Statement with Disclaimer
The information provided in this journal article is for informational purposes only. Adira Pusat Call Center does not endorse or promote any particular products or services other than our own. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the information provided. Any reliance you place on such information is strictly at your own risk. Adira Pusat Call Center will not be liable for any loss or damage whatsoever arising from the use of this journal article.