Adira Bekasi Call Center: Providing Excellent Customer Support

An Introduction to Adira Bekasi

Greetings, dear readers! In this article, we will discuss one of the leading contact centers in Indonesia, Adira Bekasi Call Center. Adira Bekasi is a subsidiary of the Adira Finance group that specializes in providing financial services to Indonesian consumers. With a strong commitment to customer satisfaction, Adira Bekasi has set a benchmark in customer service excellence within the country. Not only does it cater to the financial needs of millions of Indonesians, but it also ensures that their customers’ inquiries and concerns are addressed in the best possible way. In this article, we will delve deeper into the services offered by Adira Bekasi and how they ensure customer satisfaction. 🤝

About Adira Bekasi

Adira Finance, established in 1990, is a renowned company in Indonesia that offers financial services to the nation’s people. Adira Bekasi is one of the many branches of Adira Finance, specializing in providing customer service through its call center. The call center operates 24/7, allowing customers to reach out to the team whenever they need help. Adira Bekasi offers a range of financial services to its customers, including but not limited to:

Services Provided by Adira Bekasi	Description
Consumer Financing	Loans for purchasing consumer goods such as motorcycles, cars, household appliances, and electronics.
Commercial Financing	Loans for small and medium-sized enterprises (SMEs) and corporates.
Multi-Finance Solutions	Loans for purchasing various types of goods, including heavy equipment and agricultural equipment.

Frequently Asked Questions

1. What is Adira Bekasi?

Adira Bekasi is a subsidiary of Adira Finance specializing in providing customer service through its call center. Its primary focus is to offer financial services to Indonesian consumers with a strong commitment to customer satisfaction.

2. What services does Adira Bekasi provide?

Adira Bekasi provides consumer financing, commercial financing, and multi-finance solutions.

3. How can I reach Adira Bekasi?

Customers can reach Adira Bekasi through their hotline number, available 24/7.

4. Is Adira Bekasi a reputable company?

Yes, Adira Finance is a well-known and reputable company in Indonesia.

5. Can I apply for loans through Adira Bekasi call center?

No, loans cannot be applied for over a call. However, customers can inquire about their loan status and get assistance regarding their loan application through the call center.

6. Is the Adira Bekasi call center available 24/7?

Yes, the call center operates round the clock, seven days a week.

7. How can I complain about Adira Bekasi’s services?

Customers can reach out to Adira Bekasi’s call center to file a complaint or use the company’s grievance redressal mechanism available on the official website.

8. How long does it take to process a loan application through Adira Bekasi?

The processing time depends on various factors such as the loan amount, type of loan, and creditworthiness of the applicant. Customers can get an estimate of the processing time after applying for a loan and submitting the required documents.

9. Does Adira Bekasi offer insurance services to its customers?

Yes, Adira Bekasi offers an insurance plan that covers loan payments in case of critical illness, permanent disability, or untimely death of the loan borrower.

10. How can I pay my loan installments?

Customers can pay their loan installments through various payment methods such as online payment, mobile payment, bank transfer, or by visiting the nearest Adira Finance branch.

11. Can I get a loan with a low credit score?

Adira Finance considers multiple factors while processing a loan application, and a low credit score may impact the borrower’s eligibility for a loan. However, customers can still inquire about their loan eligibility by contacting the Adira Bekasi call center.

12. How can I access my loan details?

Adira Bekasi provides customers with an online portal to access their loan details, including the loan status, payment history, and loan statement.

13. How can Adira Bekasi ensure customer satisfaction?

Adira Bekasi has a team of trained professionals that caters to customer inquiries and concerns efficiently while adhering to the company’s ethical standards. The company also conducts regular feedback surveys to understand customer needs and preferences better.

Conclusion – Choose Adira Bekasi for Financial Services

Adira Bekasi is a customer-centric call center that offers excellent financial services to Indonesian consumers. With its 24/7 call center facility, Adira Bekasi ensures that customers’ inquiries and concerns are addressed promptly. The company’s commitment to providing exceptional customer service has helped it maintain its position as a leading contact center in Indonesia. If you’re looking for reliable and effective financial services that come with excellent customer support, Adira Bekasi is the right choice for you.🏦

Closing Statement – Disclaimer

The opinions and views expressed in this article are those of the authors and do not necessarily reflect the official policy or position of Adira Finance or any of its subsidiaries. The information provided in this article is for general informational purposes only and must not be used as the basis for any financial decisions. Adira Finance is not responsible for any damages, losses, or liabilities resulting from the use of the information contained in this article.