Greetings, readers! In this digital era, outsourcing has become an emerging industry that has been changing the workforce landscape in the Philippines.
Call centers, specifically, have contributed significantly to the country’s economy, providing employment and income opportunities to millions of Filipinos. As such, it’s not surprising that a lot of people aspire to be part of this industry, and one step towards achieving this goal is attending a call center training program.
If you’re looking for a place to acquire the necessary skills and knowledge to start your journey in the BPO industry, you might want to consider Academy Malolos Bulacan Call Center. In this article, we’ll give you an overview of what Academy Malolos Bulacan Call Center is all about, its training programs, and what sets it apart from other call center training institutions.
What is Academy Malolos Bulacan Call Center?
Academy Malolos Bulacan Call Center is a training center that aims to equip future BPO professionals with the necessary skills and knowledge to succeed in the industry. It is located in Malolos, Bulacan, a province located in the Central Luzon region of the Philippines.
The institution is composed of experienced trainers, who have extensive backgrounds in the BPO industry, and are passionate about sharing their knowledge and expertise to aspiring professionals. Academy Malolos Bulacan Call Center takes pride in its comprehensive, intensive, and hands-on training programs that prepare students for the demands of the industry.
Why Choose Academy Malolos Bulacan Call Center?
Academy Malolos Bulacan Call Center sets itself apart from other training institutions in several ways:
Innovative Curriculum
The curriculum of Academy Malolos Bulacan Call Center is designed to be innovative, practical, and industry-focused. It provides students with the necessary skills and knowledge they need to succeed in the BPO industry. The curriculum covers a wide range of topics, from customer service to technical support, and everything in between.
Experienced Instructors
The instructors of Academy Malolos Bulacan Call Center are all seasoned professionals in the BPO industry. They have extensive experience in the field and are passionate about sharing their knowledge with their students. They provide students with advice, guidance, and support as they make their way into the industry.
Real-Life Simulations and Hands-On Training
Academy Malolos Bulacan Call Center believes in giving students hands-on experience to prepare them for the actual work environment. They provide real-life simulations and hands-on training to help students develop their skills and gain confidence in their abilities.
Job Placement Assistance
Academy Malolos Bulacan Call Center aims to help its graduates succeed in the BPO industry. As such, they provide job placement assistance to their graduates, helping them find the right job that matches their skills and preferences.
Training Programs Offered
Academy Malolos Bulacan Call Center offers several training programs that cater to the different needs and skill levels of its students. These programs include:
Basic Call Center Training
This program is designed for beginners who want to learn the basics of the BPO industry. It covers topics such as customer service, communication skills, and call handling techniques.
Advanced Call Center Training
This program is for students who want to take their skills to the next level. It covers more advanced topics such as technical support, sales, and escalation management.
Accent Neutralization Training
This program is designed to help students improve their English pronunciation and communication skills. It aims to help students develop a neutral accent that is easy to understand for clients from different parts of the world.
Leadership Training
Academy Malolos Bulacan Call Center also offers leadership training programs for students who aspire to be team leaders or supervisors in the BPO industry. It covers topics such as team management, performance evaluation, and conflict resolution.
Academy Malolos Bulacan Call Center Training Fees
Academy Malolos Bulacan Call Center offers competitive pricing for its training programs. The fees vary depending on the program you choose, and they offer flexible payment terms to make it easier for students to manage their finances.
Basic Call Center Training:
| Duration: | 40 Hours |
| Price: | Php 5,000 |
Advanced Call Center Training:
| Duration: | 80 Hours |
| Price: | Php 10,000 |
Accent Neutralization Training:
| Duration: | 20 Hours |
| Price: | Php 3,000 |
Leadership Training:
| Duration: | 40 Hours |
| Price: | Php 7,500 |
FAQs About Academy Malolos Bulacan Call Center
1. What is the minimum age requirement to enroll in Academy Malolos Bulacan Call Center?
Students must be at least 18 years old to enroll in Academy Malolos Bulacan Call Center.
2. Do I need to have a college degree to enroll?
No, a college degree is not required to enroll in Academy Malolos Bulacan Call Center. However, a high school diploma or equivalent is necessary.
3. Are there any entrance exams or interviews?
No, there are no entrance exams or interviews required to enroll in Academy Malolos Bulacan Call Center.
4. Do you offer online training programs?
No, all training programs at Academy Malolos Bulacan Call Center are conducted in-person.
5. Are there any job placement guarantees?
While Academy Malolos Bulacan Call Center cannot guarantee job placement, they provide job placement assistance to their graduates to increase their chances of finding a job.
6. How long does it take to complete the training programs?
The duration of the training programs varies depending on the program you choose. The basic call center training program takes 40 hours to complete, while the advanced call center training program takes 80 hours.
7. Are there any additional fees aside from the training fees?
No, there are no additional fees aside from the training fees.
8. What are the payment options available?
Academy Malolos Bulacan Call Center offers flexible payment terms, including cash, credit card, and installment payments.
9. Are there any scholarship or financial aid programs available?
Academy Malolos Bulacan Call Center does not offer any scholarship or financial aid programs at the moment.
10. Will I receive a certificate after completing the training program?
Yes, students will receive a certificate of completion after finishing their training program.
11. Do you offer job training programs for specific companies?
Yes, Academy Malolos Bulacan Call Center offers customized training programs for companies that require specific training needs.
12. Can I enroll in multiple training programs at the same time?
While it is possible to enroll in multiple training programs, Academy Malolos Bulacan Call Center recommends that students complete one program at a time to ensure that they get the most out of the training.
13. How do I enroll in Academy Malolos Bulacan Call Center?
You can visit their website or contact their office to inquire about the enrollment process.
Conclusion
We hope that this article has given you a good overview of what Academy Malolos Bulacan Call Center is all about and what it can offer to future BPO professionals. With its innovative curriculum, experienced instructors, real-life simulations, and job placement assistance, it could be an excellent investment for your career in the BPO industry.
If you’re still unsure about whether Academy Malolos Bulacan Call Center is the right fit for you, don’t hesitate to visit their website or contact their office for more information. Remember, investing in yourself and your career is always a wise decision!
Closing Statement with Disclaimer
Disclaimer: The content of this article is for informational purposes only. The author does not endorse Academy Malolos Bulacan Call Center or any of its training programs. Readers are advised to do their research and due diligence before enrolling in any training program.
If you’re interested in learning more about the BPO industry or looking for career opportunities, we recommend visiting reliable sources and consulting with industry experts to make an informed decision.
Thank you for reading, and we wish you all the best on your journey towards a successful BPO career!