Welcome to our comprehensive guide to the UPC Wien Call Center. If you’re looking for information on this leading telecommunication provider in Vienna, you’re in the right place. In this guide, we’ll tell you everything you need to know about UPC Wien Call Center, including its services, plans, pricing, customer support, and more. So, whether you’re a potential customer, an existing subscriber, or just curious to learn more, keep reading!
The History of UPC Wien Call Center
UPC Wien Call Center is a leading provider of telecommunication services in Vienna, Austria. It was founded in 1999 as a joint venture between Liberty Global and Deutsche Telekom. Since then, it has grown to become one of the largest and most trusted providers of internet, television, and phone services in the region.
Over the years, UPC Wien Call Center has expanded its services and coverage area to cater to the growing demands of its customers. Today, it offers a wide range of plans and packages to suit the varying needs and budgets of its clients.
The Services Offered by UPC Wien Call Center
UPC Wien Call Center offers a wide range of services to its customers, including:
| Service | Description |
|---|---|
| Internet | High-speed internet with speeds of up to 1 Gbps |
| Television | Digital TV with over 300 channels and on-demand movies and series |
| Phone | Fixed-line phone services with unlimited local and international calls |
| Mobile | Mobile phone services with various plans and packages |
With these services, UPC Wien Call Center is committed to delivering reliable, high-quality communication solutions that meet the needs of its customers.
The Plans and Pricing of UPC Wien Call Center
UPC Wien Call Center offers a wide range of plans and packages to suit the varying needs and budgets of its customers. Some of its most popular plans include:
Internet Plans
UPC Wien Call Center offers several internet plans with speeds ranging from 30 Mbps to 1 Gbps. Some of the most popular plans include:
- UPC 30: 30 Mbps download and 3 Mbps upload speed, €24.99 per month
- UPC 75: 75 Mbps download and 7.5 Mbps upload speed, €29.99 per month
- UPC 150: 150 Mbps download and 15 Mbps upload speed, €34.99 per month
- UPC 300: 300 Mbps download and 30 Mbps upload speed, €39.99 per month
- UPC 1 Giga: 1 Gbps download and 50 Mbps upload speed, €49.99 per month
Television Plans
UPC Wien Call Center offers several television plans with varying channels and features. Some of these plans include:
- UPC Start: Over 100 channels, on-demand movies and series, €24.99 per month
- UPC Plus: Over 150 channels, on-demand movies and series, €34.99 per month
- UPC Max: Over 300 channels, on-demand movies and series, €44.99 per month
Phone Plans
UPC Wien Call Center offers various phone plans with unlimited local and international calls. Some of the most popular plans include:
- UPC Voice Start: Unlimited local calls, €9.99 per month
- UPC Voice Classic: Unlimited local and international calls, €19.99 per month
- UPC Voice Max: Unlimited local and international calls plus mobile services, €29.99 per month
For more information about plans and pricing, visit UPC Wien Call Center’s official website.
The Customer Support of UPC Wien Call Center
UPC Wien Call Center is committed to delivering high-quality services and support to its customers. Its customer support team is available 24/7 to assist with any queries, issues, or concerns. Customers can reach out to the support team via phone, email, or social media.
In addition to its customer support team, UPC Wien Call Center also offers various resources and tools to help customers get the most out of their services. These include user manuals, FAQs, tutorials, and more, all available on the official website.
Frequently Asked Questions (FAQs)
1. How can I subscribe to UPC Wien Call Center?
To subscribe to UPC Wien Call Center, visit the official website or contact customer support via phone, email or social media.
2. What are the internet speeds offered by UPC Wien Call Center?
UPC Wien Call Center offers internet speeds ranging from 30 Mbps to 1 Gbps.
3. What television plans are available at UPC Wien Call Center?
UPC Wien Call Center offers several television plans with varying channels and features, including Start, Plus, and Max.
4. Can I get mobile phone services from UPC Wien Call Center?
Yes, UPC Wien Call Center offers various mobile phone plans and packages.
5. Does UPC Wien Call Center offer international calls?
Yes, UPC Wien Call Center offers unlimited international calls with some of its phone plans.
6. What are the payment options for UPC Wien Call Center?
UPC Wien Call Center offers various payment options, including bank transfer, direct debit, and credit card payments.
7. What are the installation fees for UPC Wien Call Center?
Installation fees for UPC Wien Call Center vary depending on the selected plan and services. For more information, please visit the official website or contact customer support.
8. How can I check my account balance and usage?
You can check your account balance and usage by logging into your account on the official website or via the UPC Wien Call Center app.
9. Does UPC Wien Call Center offer any discounts or promotions?
Yes, UPC Wien Call Center offers various discounts and promotions throughout the year. Keep an eye on the official website for updates.
10. How can I cancel my subscription with UPC Wien Call Center?
To cancel your subscription, contact customer support via phone, email, or social media. Cancellation fees may apply.
11. What is the coverage area of UPC Wien Call Center?
UPC Wien Call Center offers its services in Vienna and some neighboring regions. For more information, please visit the official website or contact customer support.
12. Is UPC Wien Call Center available in English?
Yes, UPC Wien Call Center offers its services and support in English as well as German.
13. How can I upgrade my plan or services with UPC Wien Call Center?
To upgrade your plan or services, contact customer support via phone, email or social media.
Conclusion
In conclusion, UPC Wien Call Center is a leading provider of telecommunication services in Vienna, Austria. With its wide range of services, plans, and pricing, it caters to the varying needs and budgets of its customers. Its commitment to high-quality services and support makes it a trustworthy and reliable choice for anyone looking for communication solutions in the region.
If you’re interested in subscribing to UPC Wien Call Center or have any further queries or concerns, don’t hesitate to contact customer support via phone, email or social media. We hope this guide has been helpful to you!
Closing Statement with Disclaimer
The information provided in this guide is accurate as of the date of writing. However, please note that services, plans, and pricing may change over time. We recommend visiting the official UPC Wien Call Center website or contacting customer support for the most up-to-date information.
Please note that this guide is for informational purposes only and should not be considered as professional advice. We do not endorse or promote any services or products mentioned in this guide. Readers are advised to review and research thoroughly before making any decisions or purchases.
Finally, we would like to thank you for reading our guide to UPC Wien Call Center. We hope you found it informative and valuable. If you have any feedback, suggestions, or comments, please feel free to contact us.