Introduction
Welcome to our article about Southern Tire Mart Call Center! Are you tired of wasting your precious time and energy waiting in long lines just to buy tires? Do you dread going to the tire shop and dealing with pushy salespeople? If you said yes to any of these questions, then Southern Tire Mart Call Center is the solution you’ve been looking for! In this article, we will discuss everything you need to know about Southern Tire Mart Call Center, from its history to its products and services. So, sit back, relax, and let us take you on a journey through the world of Southern Tire Mart Call Center.
Our Mission
At Southern Tire Mart Call Center, our mission is to provide our customers with high-quality tires and exceptional customer service. We understand that buying tires can be a daunting task, and that’s why we’re here to make it as easy and stress-free as possible. Our call center is staffed with knowledgeable and friendly professionals who are dedicated to helping you find the best tires for your needs. Whether you’re looking for tires for your car, truck, or SUV, we’ve got you covered!
The History of Southern Tire Mart Call Center
Southern Tire Mart Call Center was founded in 1982 with a single location in Columbia, Mississippi. Since then, we’ve grown to become one of the largest tire dealers in the United States, with over 100 locations across 17 states. Despite our growth, we remain committed to our founding principles of providing quality products and exceptional customer service. Our call center was established to make tire buying even more convenient for our customers, and today, it serves as the backbone of our operations.
The Products and Services We Offer
At Southern Tire Mart Call Center, we offer a wide range of tires for all types of vehicles, from economy to premium brands. Our tire inventory includes brands like Michelin, Goodyear, and Bridgestone, to name a few. We also offer tire services such as installation, balancing, and alignment. Additionally, we provide emergency roadside assistance in case you experience a flat tire or other tire-related issues while on the road.
Why Choose Southern Tire Mart Call Center?
There are many reasons why you should choose Southern Tire Mart Call Center for your tire needs. Here are just a few:
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Reasons Why Choose Southern Tire Mart Call Center |
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We offer a wide range of tires for all types of vehicles |
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We provide exceptional customer service |
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We have knowledgeable professionals who can assist you in choosing the right tires for your needs |
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We offer competitive pricing |
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We have over 100 locations across 17 states, making it easy to find a store near you |
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We provide emergency roadside assistance in case of tire-related issues |
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We stand behind the quality of our products and services |
Frequently Asked Questions (FAQs)
1. What types of tires does Southern Tire Mart Call Center offer?
At Southern Tire Mart Call Center, we offer a wide range of tires for all types of vehicles, from economy to premium brands. Some of the brands we carry include Michelin, Goodyear, Bridgestone, and many more.
2. Can I order tires online?
Yes, you can order tires online through our website or by calling our call center. Our professionals will help you find the right tires for your needs and schedule an appointment for installation at a location near you.
3. Do you offer financing options?
Yes, we offer financing options through our partner, Synchrony Financial. Our professionals can assist you in applying for financing and help you choose the right payment plan for your budget.
4. How long does it take to install new tires?
The installation time depends on several factors, including the type of tires, the number of tires, and the condition of your vehicle. On average, tire installation takes about 45 minutes to an hour.
5. Do you offer roadside assistance?
Yes, we provide emergency roadside assistance in case you experience a flat tire or other tire-related issues while on the road. Just give us a call, and we’ll dispatch a professional to assist you.
6. What if I’m not satisfied with my purchase?
If you’re not satisfied with your purchase, we’ll work with you to make it right. We stand behind the quality of our products and services and strive to ensure our customers are happy with their purchase.
7. How do I know when it’s time to replace my tires?
It’s recommended to replace your tires every 6 years or 60,000 miles, whichever comes first. However, if you notice any signs of wear or damage, such as uneven wear, cracks, or bulges, you should bring your vehicle to Southern Tire Mart Call Center for a professional inspection.
8. How often should I rotate my tires?
It’s recommended to rotate your tires every 6,000 to 8,000 miles to ensure even wear and prolong their lifespan.
9. What is tire balancing?
Tire balancing is the process of evenly distributing the weight of a tire and wheel assembly to prevent vibrations and improve handling. It’s recommended to balance your tires every time you have them installed or rotated.
10. Can I bring my own tires for installation?
Yes, you can bring your own tires for installation. However, we recommend purchasing tires from Southern Tire Mart Call Center to ensure they’re the right fit for your vehicle and to take advantage of our professional installation services and warranties.
11. Do you offer tire repair services?
Yes, we offer tire repair services for punctures and other minor damage. Our professionals will inspect your tire and determine if it can be repaired safely.
12. How can I schedule an appointment for tire installation?
You can schedule an appointment for tire installation by calling our call center or booking online through our website. Our professionals will help you find a location near you and schedule a convenient appointment time.
13. How long do tires typically last?
The lifespan of a tire depends on several factors, including its quality, driving habits, and road conditions. On average, tires last between 25,000 to 50,000 miles.
Conclusion
Thank you for taking the time to read our article about Southern Tire Mart Call Center! We hope we’ve provided you with valuable information about our products and services. Remember, at Southern Tire Mart Call Center, we’re committed to providing you with high-quality tires and exceptional customer service. If you have any questions or would like to schedule an appointment, please don’t hesitate to contact us. We look forward to serving you!
Disclaimer
We want to make it clear that the information provided in this article is solely for educational and informational purposes. Southern Tire Mart Call Center is not responsible for any actions taken based on the information provided in this article. It’s always recommended to consult a professional regarding your specific tire needs and concerns.