Are you curious about ACS Sprint Cary NC Call Center?
If you’re wondering what the hype is all about, you’re in the right place! ACS Sprint Cary NC Call Center is a world-renowned customer service center known for their excellent customer support and high-quality service. In this article, we will provide you with everything you need to know about this call center, including its history, services, staff, and more. So, without further ado, let’s dive in!
The History of ACS Sprint Cary NC Call Center
ACS Sprint Cary NC Call Center was established in 1984 as a joint venture between Sprint Corporation and Affiliated Computer Services (ACS). The center was initially located in Houston, Texas, but it relocated to Cary, North Carolina, in 2004. The move was made to provide better service to customers in the eastern region of the United States.
Over the years, ACS Sprint Cary NC Call Center has become a household name in the customer service industry. They have won numerous awards for their exceptional service, including the JD Power Award for outstanding customer service in 2019.
What are the Services Offered by ACS Sprint Cary NC Call Center?
ACS Sprint Cary NC Call Center offers a wide range of services to its customers, including:
| Service | Description |
|---|---|
| Customer Support | The center offers 24/7 customer support through various channels, including phone, email, and live chat. |
| Technical Support | The center provides technical support to customers who are experiencing issues with their Sprint services. |
| Ordering and Billing Support | The center handles all inquiries related to billing, payments, and ordering of Sprint services. |
What is the Staff Like at ACS Sprint Cary NC Call Center?
ACS Sprint Cary NC Call Center employs a team of highly skilled and experienced customer service representatives. The center has a rigorous hiring process that ensures only the best candidates are selected. Additionally, the staff undergoes continuous training to stay up-to-date with the latest industry trends and best practices.
What Makes ACS Sprint Cary NC Call Center Stand Out?
There are several factors that set ACS Sprint Cary NC Call Center apart from other call centers, including:
🌟 Exceptional Customer Service
ACS Sprint Cary NC Call Center is known for its outstanding customer service. The staff is friendly, knowledgeable, and always willing to go the extra mile to ensure customer satisfaction.
🌟 State-of-the-Art Technology
The center uses the latest technology to provide its customers with top-notch service. They have invested heavily in their infrastructure, ensuring that their systems are always up-to-date and running smoothly.
🌟 Award-Winning Service
ACS Sprint Cary NC Call Center has won numerous awards for its outstanding service, including the JD Power Award for exceptional customer service in 2019.
Frequently Asked Questions
1. What is ACS Sprint Cary NC Call Center?
ACS Sprint Cary NC Call Center is a customer service center that provides support to customers of Sprint Corporation.
2. What services does ACS Sprint Cary NC Call Center offer?
The center offers a wide range of services, including customer support, technical support, and ordering and billing support.
3. Where is ACS Sprint Cary NC Call Center located?
The center is located in Cary, North Carolina.
4. What sets ACS Sprint Cary NC Call Center apart from other call centers?
ACS Sprint Cary NC Call Center is known for its exceptional customer service, state-of-the-art technology, and award-winning service.
5. How can I contact ACS Sprint Cary NC Call Center?
You can contact the center through various channels, including phone, email, and live chat.
6. What is the hiring process like at ACS Sprint Cary NC Call Center?
The center has a rigorous hiring process that ensures only the best candidates are selected.
7. Does ACS Sprint Cary NC Call Center offer 24/7 customer support?
Yes, the center offers 24/7 customer support.
8. What type of training does the staff undergo?
The staff undergoes continuous training to stay up-to-date with the latest industry trends and best practices.
9. Can ACS Sprint Cary NC Call Center help with technical issues?
Yes, the center provides technical support to customers who are experiencing issues with their Sprint services.
10. How long has ACS Sprint Cary NC Call Center been in business?
The center was established in 1984.
11. What awards has ACS Sprint Cary NC Call Center won?
ACS Sprint Cary NC Call Center has won numerous awards, including the JD Power Award for exceptional customer service in 2019.
12. Is ACS Sprint Cary NC Call Center affiliated with Sprint Corporation?
Yes, the center is a joint venture between Sprint Corporation and Affiliated Computer Services (ACS).
13. Does ACS Sprint Cary NC Call Center handle all inquiries related to Sprint services?
Yes, the center handles all inquiries related to billing, payments, and ordering of Sprint services.
Conclusion
ACS Sprint Cary NC Call Center is a customer service center that has set the standard for excellence in the industry. With its exceptional customer service, state-of-the-art technology, and award-winning service, it’s easy to see why they are such a popular choice among customers. We hope that this article has provided you with all the information you need to know about ACS Sprint Cary NC Call Center. If you have any further questions or inquiries, don’t hesitate to contact them today!
Take Action Now!
If you’re ready to experience world-class customer service, contact ACS Sprint Cary NC Call Center today! Their team of highly skilled and experienced customer service representatives is standing by to assist you with all your needs.
Disclaimer:
The views and opinions expressed in this article are those of the author and do not necessarily reflect the official policy or position of ACS Sprint Cary NC Call Center or Sprint Corporation.