Carmax Tempe Phone Number Call Center: Everything You Need to Know

Introduction

Welcome to this comprehensive guide about Carmax Tempe’s phone number call center. As one of the most reputable car dealerships in the US, Carmax Tempe provides exceptional customer service, and their call center is no exception.

If you’re looking for information about Carmax Tempe’s phone number call center, you’re in the right place. In this article, we’ll cover everything you need to know about contacting Carmax Tempe’s call center, including the phone number, hours of operation, and how to get in touch with customer service representatives. Let’s get started!

About Carmax Tempe

Carmax Tempe is a subsidiary of Carmax, the largest used-car retailer in the US. The dealership is located in Tempe, Arizona, and offers a wide selection of used cars. Carmax Tempe has been in business for many years and has built a reputation for providing quality cars at affordable prices.

One of the ways Carmax Tempe distinguishes itself from other dealerships is through its exceptional customer service. The phone number call center is an important part of that service, providing customers with access to knowledgeable and friendly representatives who can answer their questions and provide assistance with any issues they may encounter.

Why Contact Carmax Tempe’s Phone Number Call Center?

There are many reasons why you may need to contact Carmax Tempe’s phone number call center. Perhaps you’re interested in purchasing a car and have questions about the inventory or financing options. Or, maybe you’ve already purchased a car from Carmax Tempe and have a question or concern about your vehicle.

Whatever your reason for contacting the call center, you can rest assured that you’ll receive helpful and friendly service from Carmax Tempe’s representatives. They’re trained to provide support and guidance to customers and can help you with everything from scheduling a test drive to setting up a service appointment.

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How to Contact Carmax Tempe’s Phone Number Call Center

There are several ways to get in touch with Carmax Tempe’s phone number call center. The easiest and most convenient way is to simply dial their phone number. Here’s the complete information you need:

Department Phone Number Hours of Operation (Local Time)
Sales (480) 498-3428 Mon-Sat: 9:00 AM – 9:00 PM
Sun: 11:00 AM – 7:00 PM
Service (480) 498-3098 Mon-Fri: 7:30 AM – 6:00 PM
Sat: 7:30 AM – 5:00 PM
Sun: Closed

In addition to calling the phone number, you can also contact Carmax Tempe’s call center via email or online chat. Simply visit their website and use the contact form or chat window to get in touch with a representative.

FAQs About Carmax Tempe’s Phone Number Call Center

1. What is Carmax Tempe’s phone number?

Carmax Tempe’s phone number is (480) 498-3428 for sales and (480) 498-3098 for service.

2. What are Carmax Tempe’s call center hours of operation?

Carmax Tempe’s call center is open Monday-Saturday from 9:00 AM – 9:00 PM and Sunday from 11:00 AM – 7:00 PM for sales, and Monday-Friday from 7:30 AM – 6:00 PM and Saturday from 7:30 AM – 5:00 PM for service.

3. Can I schedule a service appointment over the phone?

Yes, you can schedule a service appointment by calling Carmax Tempe’s service phone number at (480) 498-3098.

4. How do I speak to a representative at Carmax Tempe’s call center?

You can speak to a representative by dialing the phone number, using the online chat feature, or submitting a contact form on the Carmax Tempe website.

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5. Does Carmax Tempe offer financing options?

Yes, Carmax Tempe offers financing options for qualified buyers. You can speak to a sales representative for more information.

6. Can I test drive a car before purchasing?

Yes, you can schedule a test drive with a sales representative at Carmax Tempe.

7. Is there a warranty on the cars sold by Carmax Tempe?

Yes, Carmax Tempe offers warranties on all the cars they sell. You can speak to a sales representative for more information.

8. Can I purchase a car online?

Yes, you can purchase a car online through the Carmax website. However, you may want to speak to a sales representative to ensure that you’re getting the best deal and to ask any questions you may have.

9. Can I return a car if I’m not satisfied?

Yes, Carmax Tempe offers a 5-day money-back guarantee on all cars they sell.

10. What should I do if I have a problem with my car?

You can contact Carmax Tempe’s service department by calling (480) 498-3098 to schedule an appointment.

11. How can I find out what cars are available at Carmax Tempe?

You can search for available cars on the Carmax website or by contacting a sales representative.

12. How long does it take to get a response to an online inquiry?

Typically, you can expect a response within 24-48 hours.

13. Is Carmax Tempe’s phone number call center available on weekends?

Yes, the call center is open on weekends. The sales department is open from 9:00 AM – 9:00 PM on Saturdays and 11:00 AM – 7:00 PM on Sundays. The service department is open from 7:30 AM – 5:00 PM on Saturdays and closed on Sundays.

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Conclusion

Overall, Carmax Tempe’s phone number call center is an essential part of the dealership’s commitment to excellent customer service. Whether you’re looking to purchase a car or need assistance with an existing one, Carmax Tempe’s representatives are here to help.

If you have any questions or concerns about Carmax Tempe’s call center or any other aspect of the dealership, don’t hesitate to get in touch. You can use the contact information provided in this article or visit their website for more information.

Thank you for reading, and we hope this guide has been helpful in answering your questions about Carmax Tempe’s phone number call center.

Disclosure

This article has been created solely for information purposes. We are not affiliated with Carmax Tempe, and the information provided in this article may change without notice. We do not guarantee the accuracy or completeness of the information provided, and we are not responsible for any damages or losses that may arise from the use of this article. Please contact Carmax Tempe directly if you have any questions or concerns.