Introduction
Welcome to the world of Axis Bank, the third-largest private sector bank in India, offering a wide range of financial services to its customers. The bank, with its head office in Mumbai, has a strong presence in various cities across the country, with a focus on customer convenience. This article will provide you with complete information about Axis Bank’s customer care number in Delhi and the services offered by its call center.
Are you looking for a hassle-free banking experience? Do you have any concerns, queries, or complaints about Axis Bank’s services? Don’t worry; Axis Bank’s Customer Care Number Delhi Call Center is here to help you out.
What is Axis Bank Number Delhi Call Center?
Axis Bank’s Number Delhi Call Center is a customer care service that provides round-the-clock assistance to Axis Bank’s customers residing in Delhi. The call center’s primary objective is to solve customers’ queries, complaints, and concerns related to their banking transactions, products, and services.
What are the services offered by the Axis Bank Number Delhi Call Center?
The Axis Bank Number Delhi Call Center offers a wide range of services to its customers, including:
| Services | Description |
|---|---|
| Account related | Services like balance inquiry, account statement, cheque book request, etc. |
| Credit and Debit Card | Services like activation, blocking, issuance, and pin generation. |
| Loans and Advances | Services related to home loans, personal loans, car loans, etc. |
| Internet Banking | Services like login issues, transaction errors, password reset, etc. |
| Mobile Banking | Services like installation, registration, features, and benefits. |
How to Contact Axis Bank Number Delhi Call Center?
You can contact the Axis Bank Number Delhi Call Center through a toll-free number, which is 18604195555. The number can be used to report loss or theft of your card, activate your card, or inquire about the bank’s products and services. You can also get in touch with customer care executives by logging into your Internet Banking account or visiting your nearest Axis Bank branch.
What is the Axis Bank Number Delhi Call Center Working Hours?
The Axis Bank Number Delhi Call Center operates 24/7, 365 days a year. You can reach out to the customer care executives at any time of the day or night as per your convenience.
What are the Contact Details for NRI Customers?
If you are an NRI customer of Axis Bank, you can contact the bank’s NRI customer care number, which is +91-22-27648000. You can also email your queries to nri.services@axisbank.com. The bank’s NRI services are available 24/7 for customers residing outside India.
What are the Charges for Calling Axis Bank Number Delhi Call Center?
The number 18604195555 is a toll-free number, which means you will not be charged for calling it from your mobile or landline. However, if you are calling from outside India, standard ISD rates will apply.
What are the Languages Supported by Axis Bank Number Delhi Call Center?
The Axis Bank Number Delhi Call Center supports multiple languages, including English and Hindi. You can choose the language of your preference while speaking to the customer care executive.
How to Escalate My Query or Complaint?
If you are not satisfied with the resolution provided by the customer care executive, you can escalate your query or complaint to the bank’s nodal officer. You can write to the nodal officer at nodal.officer@axisbank.com or call the toll-free number 1800 233 5577. If you do not get a satisfactory response from the nodal officer, you can contact the banking ombudsman appointed by the Reserve Bank of India.
Axis Bank Number Delhi Call Center – Complete Information
What is Axis Bank?
Axis Bank is a private sector bank in India, established in 1993 as UTI Bank. The bank offers a wide range of financial products and services, including personal banking, corporate banking, loans, investments, insurance, and international banking.
What are the Products and Services Offered by Axis Bank?
Axis Bank offers a wide range of products and services to its customers, including:
- Savings Account
- Current Account
- Fixed Deposits
- Recurring Deposits
- Credit Cards
- Debit Cards
- Loans
- Insurance
- Investments
- Forex Services
- International Banking
What is the Axis Bank Number Delhi Call Center’s vision and mission?
The Axis Bank Number Delhi Call Center’s vision is to provide excellent customer service to all its customers by offering timely, accurate, and reliable solutions to their queries, complaints, and concerns. Its mission is to ensure customer satisfaction and loyalty by establishing a seamless, efficient, and effective customer care system.
What are the Benefits of Using Axis Bank Number Delhi Call Center?
The following are the benefits of using Axis Bank Number Delhi Call Center:
- 24/7 availability
- Toll-free number
- Multiple language support
- Fast and accurate solutions
- Online and offline customer support
- Quick redressal of complaints
What are the Common Queries Addressed by Axis Bank Number Delhi Call Center?
The following are the common queries addressed by the Axis Bank Number Delhi Call Center:
- Balance Enquiry
- Account Statement
- Cheque Book Request
- Credit Card Activation
- Credit Card Blocking
- Debit Card Activation
- Debit Card Blocking
- Loan Enquiry
- Internet Banking Login Issues
- Mobile Banking Registration
- Mobile Banking Features and Benefits
- Bill Payments
- Money Transfer
What is the Axis Bank’s Grievance Redressal Mechanism?
The Axis Bank’s Grievance Redressal Mechanism is a customer-centric approach that provides a quick and efficient resolution to customers’ grievances. The bank has established a multi-tier system that includes:
- Customer Care
- Nodal Officer
- Banking Ombudsman
How to Apply for Axis Bank Services?
You can apply for Axis Bank’s services through the following channels:
- Online application using the bank’s website
- Axis Bank mobile app
- Axis Bank branch
- Axis Bank customer care number
FAQs
1. What is the customer care number of Axis Bank Delhi?
The customer care number of Axis Bank Delhi is 18604195555.
2. Is Axis Bank Number Delhi Call Center available 24/7?
Yes, the Axis Bank Number Delhi Call Center is available 24/7, 365 days a year.
3. What is the language support of Axis Bank Number Delhi Call Center?
The Axis Bank Number Delhi Call Center supports multiple languages, including English and Hindi.
4. What are the charges for calling Axis Bank Number Delhi Call Center?
The number 18604195555 is a toll-free number, which means you will not be charged for calling it from your mobile or landline.
5. How to contact the nodal officer of Axis Bank?
You can contact the nodal officer of Axis Bank through email at nodal.officer@axisbank.com or by calling the toll-free number 1800 233 5577.
6. What are the services offered by Axis Bank Number Delhi Call Center?
The Axis Bank Number Delhi Call Center offers a wide range of services, including account-related services, credit, and debit card-related services, loans and advances-related services, internet banking-related services, and mobile banking-related services.
7. How to escalate my query or complaint with Axis Bank?
If you are not satisfied with the resolution provided by the customer care executive, you can escalate your query or complaint to the bank’s nodal
officer. You can also contact the banking ombudsman appointed by the Reserve Bank of India.
8. What are the benefits of using Axis Bank Number Delhi Call Center?
The benefits of using Axis Bank Number Delhi Call Center include 24/7 availability, toll-free number, multiple language support, fast and accurate solutions, online and offline customer support, and quick redressal of complaints.
9. What are the common queries addressed by Axis Bank Number Delhi Call Center?
The common queries addressed by the Axis Bank Number Delhi Call Center include balance inquiry, account statement, cheque book request, credit card activation, credit card blocking, debit card activation, debit card blocking, loan enquiry, Internet banking login issues, mobile banking registration, mobile banking features, and benefits, bill payments, and money transfer.
10. What is Axis Bank’s Grievance Redressal Mechanism?
Axis Bank’s Grievance Redressal Mechanism is a customer-centric approach that provides a quick and efficient resolution to customers’ grievances. The bank has established a multi-tier system that includes customer care, nodal officer, and banking ombudsman.
11. How to apply for Axis Bank services?
You can apply for Axis Bank’s services online using the bank’s website or mobile app, visiting the Axis Bank branch, or calling the Axis Bank customer care number.
12. What are the products and services offered by Axis Bank?
Axis Bank offers a wide range of products and services, including savings account, current account, fixed deposits, recurring deposits, credit cards, debit cards, loans, insurance, investments, forex services, and international banking.
13. What is the vision and mission of the Axis Bank Number Delhi Call Center?
The Axis Bank Number Delhi Call Center’s vision is to provide excellent customer service to all its customers by offering timely, accurate, and reliable solutions to their queries, complaints, and concerns. Its mission is to ensure customer satisfaction and loyalty by establishing a seamless, efficient, and effective customer care system.
Conclusion
Axis Bank Number Delhi Call Center is your one-stop solution to all your banking-related queries, complaints, and concerns. With its 24/7 availability, toll-free number, and fast and accurate solutions, the customer care service ensures that you have a hassle-free banking experience. Moreover, with multiple language support and online and offline customer support, Axis Bank strives to provide world-class service to its customers.
If you have any unresolved query or complaint, do not hesitate to escalate it to the bank’s nodal officer or banking ombudsman. We hope this article provided you with complete information about Axis Bank’s customer care number in Delhi and the services offered by its call center.
Remember, Axis Bank is committed to providing you with the best possible banking experience, and the customer care service is just one part of its commitment to you. So, go ahead and experience hassle-free banking with Axis Bank.
Closing Statement with Disclaimer
This article is created solely for information purposes and does not intend to provide any financial or legal advice. The information provided in this article is accurate to the best of our knowledge, but we do not guarantee its accuracy or completeness. Readers are advised to do their research and make their decisions accordingly. The author and publisher will not be liable for any losses or damages arising from the use of this article.