An Introduction to Extra Space Storage Call Center
Welcome to our article about Extra Space Storage’s call center. If you’re searching for a self-storage option that offers more than just a space to store your belongings, you’re in the right place. Extra Space Storage is a company that has revolutionized the self-storage industry, providing customers with exceptional customer service and top-notch facilities.
Extra Space Storage has done this by creating a call center that is staffed by knowledgeable and friendly representatives who are available 365 days a year. These representatives can help you with everything from finding a storage unit to answering questions about billing and payments. By providing this level of customer service, Extra Space Storage has set itself apart from other self-storage companies and has become one of the most trusted names in the business.
In this article, we’ll take an in-depth look at Extra Space Storage’s call center, exploring its unique features and benefits. We’ll also provide you with all the information you need to make an informed decision about whether Extra Space Storage is the right self-storage option for you.
So, sit back, relax, and let’s dive into the world of Extra Space Storage!
The Benefits of Extra Space Storage Call Center
Extra Space Storage’s call center is a game-changer for the self-storage industry. Here are just a few of the benefits that set it apart from other self-storage companies:
24/7 Customer Service
One of the biggest benefits of Extra Space Storage’s call center is that it’s staffed 24/7. That means you can get answers to your questions or reserve a storage unit at any time of day, any day of the year. This level of accessibility is unmatched in the self-storage industry, making Extra Space Storage a top choice for people who need flexibility and convenience.
Knowledgeable and Friendly Representatives
Another benefit of Extra Space Storage’s call center is that the representatives are knowledgeable and friendly. They undergo extensive training to ensure that they can answer any question you may have about self-storage. Plus, they’re genuinely interested in helping you find the best storage solution for your needs. Whether you’re looking for a small unit to store a few items or a large unit to store furniture and appliances, Extra Space Storage’s representatives can help.
Convenient and Secure Payment Options
Extra Space Storage’s call center also makes it easy to pay your bill and manage your account. You can set up automatic payments, pay online, or call the customer service team to make a payment over the phone. Plus, Extra Space Storage takes security seriously, so you can rest assured that your payment information is safe.
Clean and Well-Maintained Facilities
Of course, the call center is just one part of the Extra Space Storage experience. The company is also known for its clean and well-maintained facilities. When you rent a storage unit from Extra Space Storage, you’ll have access to a clean, secure, and climate-controlled space to store your belongings. Plus, the facilities are staffed by friendly and helpful employees who are always willing to lend a hand.
The Extra Space Storage Call Center Experience
Now that you know some of the benefits of Extra Space Storage’s call center, let’s take a closer look at what it’s like to use the service.
Step 1: Finding a Storage Unit
The first step in using Extra Space Storage’s call center is to find a storage unit. You can do this by visiting the company’s website or calling the customer service team. Either way, you’ll be asked to provide some basic information about your storage needs, including the size of the unit you’re looking for and how long you’ll need it.
Once you’ve provided this information, the representative will help you find a storage unit that meets your needs. They’ll provide you with pricing and availability information and can even reserve the unit for you over the phone.
Step 2: Making a Reservation
Once you’ve found the right storage unit, the representative will help you make a reservation. They’ll provide you with all the information you need to get started, including the address and hours of the facility, as well as any special instructions for accessing the unit.
You can then make a payment over the phone to reserve the unit. Or, if you prefer, you can pay online or set up automatic payments to make the process even more convenient.
Step 3: Moving In
Once you’ve reserved your storage unit, it’s time to move in. Extra Space Storage makes this process as easy as possible by providing you with all the tools and resources you need to get started.
For example, you can purchase packing supplies like boxes and tape from Extra Space Storage’s website or from the facility. Plus, the company offers a free moving truck rental with every new rental, making it easy to transport your belongings to the storage unit.
Step 4: Managing Your Account
Once you’ve moved your belongings into your storage unit, you can manage your account using Extra Space Storage’s call center. You can make payments, update your contact information, and even request a move-out date online or over the phone.
The call center is staffed by knowledgeable and friendly representatives who can help you with anything you need. So, if you have any questions or concerns about your storage unit, don’t hesitate to give them a call.
The Extra Space Storage Call Center FAQs
Here are some frequently asked questions about Extra Space Storage’s call center:
1. What is Extra Space Storage’s call center?
Extra Space Storage’s call center is a service that provides customers with 24/7 access to knowledgeable and friendly representatives who can help with everything from finding a storage unit to managing your account.
2. How do I contact Extra Space Storage’s call center?
You can contact Extra Space Storage’s call center by calling 1-888-STORAGE, visiting the company’s website, or emailing the customer service team.
3. What services does Extra Space Storage’s call center provide?
Extra Space Storage’s call center provides a range of services, including helping customers find a storage unit, answering questions about billing and payments, and providing customer support and assistance.
4. How much does it cost to use Extra Space Storage’s call center?
There is no additional cost to use Extra Space Storage’s call center. The service is included with your storage unit rental.
5. What are the benefits of using Extra Space Storage’s call center?
Some of the benefits of using Extra Space Storage’s call center include 24/7 customer service, knowledgeable and friendly representatives, secure payment options, and clean and well-maintained facilities.
6. Can I make payments over the phone?
Yes, you can make payments over the phone by calling Extra Space Storage’s call center.
7. What is Extra Space Storage’s cancellation policy?
Extra Space Storage’s cancellation policy varies by location. Contact the call center for more information.
The Extra Space Storage Difference
Extra Space Storage is more than just a storage company. It’s a company that’s dedicated to providing exceptional customer service and creating a positive storage experience for every customer.
By offering a call center that’s staffed by knowledgeable and friendly representatives, Extra Space Storage has set itself apart from other self-storage companies. Plus, the company’s clean and well-maintained facilities are a testament to its commitment to excellence.
If you’re looking for a self-storage option that goes above and beyond, Extra Space Storage is the perfect choice. So why wait? Contact the call center today and start your Extra Space Storage journey!
The Bottom Line
Extra Space Storage’s call center is a game-changer for the self
-storage industry. With 24/7 customer service, knowledgeable and friendly representatives, and clean and well-maintained facilities, Extra Space Storage is the top choice for people who need flexibility and convenience.
So, what are you waiting for? Contact the call center today and start your Extra Space Storage journey!
Disclaimer:
The information in this article is accurate at the time of writing. However, Extra Space Storage’s policies and services may change over time. For the most up-to-date information, please contact the call center or visit the company’s website.
Table: Extra Space Storage Information
| Location | Address | Phone Number |
|---|---|---|
| New York City, NY | 500 10th Ave, New York, NY 10018 | (888) 609-8483 |
| Los Angeles, CA | 6350 N Canoga Ave, Los Angeles, CA 91367 | (888) 609-8483 |
| Dallas, TX | 2422 Marsh Ln, Carrollton, TX 75006 | (888) 609-8483 |